Gotoassist is the awesome. As long as the person can hit a web page you are golden. You can setup unattended session if the person allows. You can do file transfers. Great product. It's a lifesaver if you have to support guy's that never make it to the office.
From: John Aldrich [mailto:[email protected]] Sent: Monday, June 21, 2010 4:15 PM To: NT System Admin Issues Subject: Gotoassist vs LogMeIn Hey, guys. since I'm having to support remote users by phone, I thought I might be able to do a better job if I had some sort of way to log into the user's computer from remote. Since I'm behind a firewall and some users may be behind a router, I figure something like GoToAssist or LogMeIn Rescue might be the answer. It looks like GTA is less expensive than LMIR. Any thoughts as to which would be the better option for a single tech to support lots of remote users? John-AldrichTile-Tools ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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