<rant>

If you find a suitable replacement, let me know.  I'm currently having
"discussions" with APC regarding the scheduled maintenance on my
generator.  I have documentation showing that I should have it, but they
say I don't.   Ever since Schneider Electric purchased APC their service
has gone downhill.  We have an InfraStruXure hot-aisle containment
system. I'm so fed up with them, if we didn't have such a large
investment it would be out by the dumpster now.

</rant>

 

From: Bob Hartung [mailto:[email protected]] 
Sent: Monday, August 30, 2010 2:43 PM
To: NT System Admin Issues
Subject: APC Rackmount UPS !...@$(@#!@(!)#($%

 

I just spent the better part of the day replacing the batteries in an
APC 2U Rackmount UPS. Two of the four batteries had swollen and nothing
was going to get the battery tray to slide out. What's worse is APC's
cabinet design. They put a flange on the top front of the battery tray
opening whose only purpose is the make sure you can't get a swollen
battery out. And then you have to half-disassemble the whole UPS so you
can use a pry bar to remove the batteries out the top, ripping the
double-sided tape they use to hold the batteries to the tray. I think
APC wants you to throw out the UPS when this happens.

Are other UPSs this fiendishly designed? I've been annoyed by APC for
the last couple of years on a number of issues and this one has me
seriously considering their competitors. Any recommendations?

Thanks.


----------------------

Bob Hartung
Wisco Industries, Inc.
736 Janesville St.
Oregon, WI 53575
Tel: (608) 835-3106 x215
Fax: (608) 835-7399
e-mail: bhartung(at)wiscoind.com 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
 

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