We're in a similar boat with our APC investment. At this point, if I had to choose an alternate, I'd go Liebert all the way. I have (negative) opinions about Tripp-Lite that MAY be outdated, so I won't post them. I used to be a fan of BEST power, but as mentioned below that line has been bought and sold more often than some people change socks....
(By the way, MGE was bought by APC/Schneider a little while back - we have one of their units too, a Galaxy 3000, purchased in early 2006 before APC bought them. Seems to be a good one, but I don't have any management connectivity into it.) Jonathan L. Raper, A+, MCSA, MCSE Technology Coordinator Eagle Physicians & Associates, PA [email protected] www.eaglemds.com -----Original Message----- From: Ben Scott [mailto:[email protected]] Sent: Monday, August 30, 2010 4:07 PM To: NT System Admin Issues Subject: Re: APC Rackmount UPS !...@$(@#!@(!)#($% On Mon, Aug 30, 2010 at 3:42 PM, Bob Hartung <[email protected]> wrote: > I just spent the better part of the day replacing the batteries in an APC 2U > Rackmount UPS. Two of the four batteries had swollen and nothing was going > to get the battery tray to slide out. I've had that happen on a couple of APC UPSes, too. At least a few other people on this list have reported similar issues. A web search for "APC swollen batteries" finds many other reports. This seems to be a problem with APC UPSes. I've tried contacting APC on this before, once, briefly. Their support techs didn't seem to understand the concept of a design problem. If the unit was under warranty they were very willing to help me replace it under warranty, but as for doing something about the root cause, they were clueless. Note that this concluding this problem exists with APC UPSes does not mean the problem does not exist in other UPSes. For all I know, it's inherit in the battery technology. Also, since APC has the largest market share, a larger incidence of problems with APC is not necessarily disproportionate. That said, I'd still like an answer. > Are other UPSs this fiendishly designed? I haven't been overly thrilled with any particular brand. Tripp-Lite has (or had) some kind of quality problem a few years back. To the point where if I called and said I had a model such-and-such, the tech just immediately started the process of shipping me a different model. Design quality or build quality, I dunno. Best Power/PowerWare/MGE/Eaton/whatever-they-are-this-year had issues where their USB monitoring ports didn't work with some very common Intel mobo chipsets. Their software sucks. APC's the only brand I've found which gives you a useful batt gauge *and* a useful load gauge on the front panel. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- Any medical information contained in this electronic message is CONFIDENTIAL and privileged. It is unlawful for unauthorized persons to view, copy, disclose, or disseminate CONFIDENTIAL information. This electronic message may contain information that is confidential and/or legally privileged. It is intended only for the use of the individual(s) and/or entity named as recipients in the message. If you are not an intended recipient of this message, please notify the sender immediately and delete this material from your computer. Do not deliver, distribute or copy this message, and do not disclose its contents or take any action in reliance on the information that it contains. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- You are currently subscribed to ntsysadmin as: [email protected]. To unsubscribe click here: http://lyris.sunbelt-software.com/u?id=8142875.a9cf90b99baa17cb4fcf8293a59eb3b1&n=T&l=ntsysadmin&o=9079741 or send a blank email to leave-9079741-8142875.a9cf90b99baa17cb4fcf8293a59eb...@lyris.sunbelt-software.com
