What don't you like about RT? On Wed, May 25, 2011 at 07:42, Andrew S. Baker <[email protected]> wrote: > Ah... Spelling is fundamental. > Well, I use RT today, and I'm not that impressed with it. The SysAid stuff > is much better, IMO > > > > ASB (Professional Bio) > Harnessing the Advantages of Technology for the SMB market... > > > > > On Wed, May 25, 2011 at 10:35 AM, James Rankin <[email protected]> > wrote: >> >> Maybe this >> >> http://www.bestpractical.com/ >> >> On 25 May 2011 15:31, Andrew S. Baker <[email protected]> wrote: >>> >>> Um... What are you linking to? >>> >>> >>> >>> ASB (Professional Bio) >>> Harnessing the Advantages of Technology for the SMB market... >>> >>> >>> >>> >>> On Wed, May 25, 2011 at 10:19 AM, Kurt Buff <[email protected]> wrote: >>>> >>>> Free is my favorite price, if the product does what I want: >>>> >>>> http://www.bestpratical.com/rt >>>> >>>> Kurt >>>> >>>> On Wed, May 25, 2011 at 02:18, Mark Robinson <[email protected]> >>>> wrote: >>>> > Hi all, >>>> > >>>> > >>>> > >>>> > I am currently going through a make v buy exercise on incident logging >>>> > / >>>> > helpdesk software to ascertain which will be the most cost-effective. >>>> > >>>> > >>>> > >>>> > Are there any recommendations for a cheap helpdesk solution that will >>>> > enable >>>> > users to log calls via a web browser interface, will allow assignation >>>> > of >>>> > calls to various different resources i.e. Support Analysts and will >>>> > also >>>> > allow the setting up of SLA’s and reporting of performance against >>>> > those >>>> > SLA’s? >>>> > >>>> > >>>> > >>>> > Many thanks, >>>> > >>>> > Mark > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin
~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
