You shouldn't have her, it's all geographical now. To improve service, dontchaknow?
On Tue, Jun 7, 2011 at 3:05 PM, John Cook <[email protected]> wrote: > And her name is??????? > > > > *John W. Cook* > > *System Administrator* > > *Partnership For Strong Families* > > *5950 NW 1st Place* > > *Gainesville, Fl 32607* > > *Office (352) 244-1610* > > *Cell (352) 215-6944* > > *MCSE, MCP+I, MCTS, CompTIA A+, N+, VSP**4, VTSP4* > > > > *From:* Jonathan Link [mailto:[email protected]] > *Sent:* Tuesday, June 07, 2011 2:58 PM > > *To:* NT System Admin Issues > *Subject:* Re: OT: Dear Dell > > > > I'm due for a server refresh next year, two servers. HP and CDW may be in > my server. My rep always treats me right, even though I don't throw a whole > lot his way. > > I also have a relationship with a Dell reseller. I started pursuing that > path last night, but got side tracked when my rep called me to make amends > and work through the order. Unforunately, at the ordering process, she left > off a computer, even though she had read all the quotes back to me. She > passed it off as an additional $560 in savings that she got for me. When I > got the order confirmation, it wasn't there. So, I ordered it, through her > again, because the price was lower than the Premier site. When I got that > order confirmation the shipping was NBD, and not the 3-5 way. > > I sure hope for everyone else who has her as a rep that she had > concentrated all her mistakes on my account. > > Once I get the equipment, I'm probably done, certainly with her, if not > Dell. > > On Tue, Jun 7, 2011 at 2:22 PM, Sam Cayze <[email protected]> wrote: > > They tried that with me too… until I told them my pains with Premier and > started using CDW. > > > > They were instantly accommodating to any email requests :) > > > > Sam > > > > *From:* Shauna Hensala [mailto:[email protected]] > *Sent:* Tuesday, June 07, 2011 12:19 PM > > > *To:* NT System Admin Issues > > *Subject:* RE: OT: Dear Dell > > > > Dell's premier site is less than optimal but if I email our rep, she > replies with directions to go to the premier site and quote the item. round > and round and round. > > *Error! Filename not specified.*Shauna Hensala > > > > > ------------------------------ > > From: [email protected] > To: [email protected] > Subject: RE: OT: Dear Dell > Date: Tue, 7 Jun 2011 10:53:28 -0500 > > My sales reps are faster than the premier site (I avoid that site at all > costs, like I ranted about earlier). > > Many times I'll just email them the part numbers and tell them to > quote/order it. > > > > And like others said, I get great deals from working with reps. * > ESPECIALLY* if it's near the end of the quarter for them. We actually > track this and time many of our purchases around it. > > > > -Sam > > > > > > > > -----Original Message----- > From: Ben Scott [mailto:[email protected]] > Sent: Tuesday, June 07, 2011 9:31 AM > To: NT System Admin Issues > Subject: Re: OT: Dear Dell > > > > On Mon, Jun 6, 2011 at 2:50 PM, Jonathan Link <[email protected]> > wrote: > > > Also, if you fail to do that, please at least quote the order > > > correctly the first time. Quotes with items missing, quantities wrong > > > on multiple products "don't look too good."[2] > > > > FWIW, if you're using Dell, a Premier website account, E-Quotes and > direct purchasing (enter your PO# to buy E-Quote) basically eliminate the > sales rep from the equation. Standard Configurations can mean you only > build your configs once. > > > > I hold the belief that generally all vendors and contractors are > basically incompetent, so eliminating a human from the process is usually a > win. > > > > -- Ben > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ < > http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > > > --- > > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > > or send an email to [email protected] > > with the body: unsubscribe ntsysadmin > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > ------------------------------ > CONFIDENTIALITY STATEMENT: The information transmitted, or contained or > attached to or with this Notice is intended only for the person or entity to > which it is addressed and may contain Protected Health Information (PHI), > confidential and/or privileged material. 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