And her name is??????? John W. Cook System Administrator Partnership For Strong Families 5950 NW 1st Place Gainesville, Fl 32607 Office (352) 244-1610 Cell (352) 215-6944 MCSE, MCP+I, MCTS, CompTIA A+, N+, VSP4, VTSP4
From: Jonathan Link [mailto:[email protected]] Sent: Tuesday, June 07, 2011 2:58 PM To: NT System Admin Issues Subject: Re: OT: Dear Dell I'm due for a server refresh next year, two servers. HP and CDW may be in my server. My rep always treats me right, even though I don't throw a whole lot his way. I also have a relationship with a Dell reseller. I started pursuing that path last night, but got side tracked when my rep called me to make amends and work through the order. Unforunately, at the ordering process, she left off a computer, even though she had read all the quotes back to me. She passed it off as an additional $560 in savings that she got for me. When I got the order confirmation, it wasn't there. So, I ordered it, through her again, because the price was lower than the Premier site. When I got that order confirmation the shipping was NBD, and not the 3-5 way. I sure hope for everyone else who has her as a rep that she had concentrated all her mistakes on my account. Once I get the equipment, I'm probably done, certainly with her, if not Dell. On Tue, Jun 7, 2011 at 2:22 PM, Sam Cayze <[email protected]<mailto:[email protected]>> wrote: They tried that with me too... until I told them my pains with Premier and started using CDW. They were instantly accommodating to any email requests :) Sam From: Shauna Hensala [mailto:[email protected]<mailto:[email protected]>] Sent: Tuesday, June 07, 2011 12:19 PM To: NT System Admin Issues Subject: RE: OT: Dear Dell Dell's premier site is less than optimal but if I email our rep, she replies with directions to go to the premier site and quote the item. round and round and round. Error! Filename not specified.Shauna Hensala ________________________________ From: [email protected]<mailto:[email protected]> To: [email protected]<mailto:[email protected]> Subject: RE: OT: Dear Dell Date: Tue, 7 Jun 2011 10:53:28 -0500 My sales reps are faster than the premier site (I avoid that site at all costs, like I ranted about earlier). Many times I'll just email them the part numbers and tell them to quote/order it. And like others said, I get great deals from working with reps. ESPECIALLY if it's near the end of the quarter for them. We actually track this and time many of our purchases around it. -Sam -----Original Message----- From: Ben Scott [mailto:[email protected]<mailto:[email protected]>] Sent: Tuesday, June 07, 2011 9:31 AM To: NT System Admin Issues Subject: Re: OT: Dear Dell On Mon, Jun 6, 2011 at 2:50 PM, Jonathan Link <[email protected]<mailto:[email protected]>> wrote: > Also, if you fail to do that, please at least quote the order > correctly the first time. Quotes with items missing, quantities wrong > on multiple products "don't look too good."[2] FWIW, if you're using Dell, a Premier website account, E-Quotes and direct purchasing (enter your PO# to buy E-Quote) basically eliminate the sales rep from the equation. Standard Configurations can mean you only build your configs once. I hold the belief that generally all vendors and contractors are basically incompetent, so eliminating a human from the process is usually a win. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ________________________________ CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. 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