I have a feeling that the banks have (or at any rate *had*) a very crazy rule that one couldn't stop one's own debit orders oneself - the bank had also to get authorisation from the payee. Since we discovered that we stopped having any debit orders.
Biddy. On Nov 6, 3:48 pm, Johann du Plooy <[email protected]> wrote: > This is certainly not legal at all according the the latest Credit Act and > unauthorised deductions may constitute fraud, especially where the premuim > are deducted for services not rendered. You are entitled to a refund. I > would suggest taking all the relevant correspondence to your bank and > stopping the debit order. Secondly you could approach the Public > Protector/Ombudsman. I will find out who the correct one is to approach. > > However, since so many people have complained about this company, it would > be a good idea to gather everyone who have had a problem with OAR and open a > case of fraud at the SAPS and the Public Protector/Ombudsman. It will also > be advisable to open the case against the officers of the company in their > private capacity. The more people who stand together, the more likely it is > that OAR will be investigated by the Police. It has been said that there is > no love lost between the SAPS and OAR, so that might strengthen the case. > > I hope this helps. > > 2009/11/6 Evelyn <[email protected]> > > > > > > > I have been having a similar problem with OAR. I sent notice of > > cancellation in August, they have continued to debit my bank account > > in Sept, Oct and Nov, plus they have now billed me for a full year's > > subscription because they say that the contract states that one can > > only cancel 2 months prior to the anniversary date of the contract - > > i.e one has the opportunity to cancel only ONCE A YEAR!! I cannot > > imagine that this is legal - anyone have any advice? > > This in spite of the fact that they are in breach of the contract > > themselves by not providing me with any service for months now. > > I rue the day I ever went near Obs Armed Response! > > Evelyn > > Bedford st- Hide quoted text - > > - Show quoted text - --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "The Observatory Neighbourhood watch" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/obsnw?hl=en -~----------~----~----~----~------~----~------~--~---
