Hi everyone! Thanks for all the advice and comments. I think I will try to contact the Woodstock police station over the phone and see if they can help me filing a charge.
The debit order was stopped by my bank (Capitec) in September. I am busy finding out from them whether they can reverse the orders. I will probably need a copy of the contract though, which i doubt OAR will send me... Thanks all! Keep well and all the best! Daniel Norlindh Sweden On Nov 8, 11:20 am, Toby Hewlett <[email protected]> wrote: > Howdy, > > I am not sure if speaking to your bank is going to help much because > of the way the push debit payment system works in SA. Essentially, > when you sign a debit mandate against you account (or they even record > you telephonically stating that they can collect payment from your > account ) you give the 3rd party (merchant) the right to pretty much > do what they want ( within a monthly maximum amount, if specified). > Your bank is not going to refund you because unlike other countries > we don't have a direct debit guarantee system in place between the > banks and in effect it is therefore not their problem. Banks > generally dislike direct debit because they make less money out of it > then with other EFT transactions - with push debit the bank that makes > the money is the one the receives (acquires) the transaction from the > merchant - which is given to them either directly by the merchant > (OAR) or via an independent Payment Service Provider such as Netcash, > CASHFOCUS (ABSA) etc. > > Going to the police will also not help because it would be a civil > matter - even though it seems like a criminal one. > > Stopping abuse of the push debit payment system requires 2 steps - (1) > to stop your account being debited going forward, and (2) to recover > the money already collected, either by contacting the merchant or if > need be going the legal route with them. > > The best way forward is to make a fuss with either the orinating bank > or Payment Service Provider that acquires the transaction. You can > usually establish this by looking at the debit transaction.and seeing > the name of the Payment Service Provider. If you can't establish > this yourself then give it to me and i will try to find out who it is > so you can then complain to them about OAR abusing the debit payment > system - hopefully they will then cut their water off when they have > consumers complain. > > My strong advice is never ever sign debit orders or agree verbally to > have your account debited, especially by smaller companies because > they can then do what they want and your bank will not help you. > > Regards > Toby > > On Nov 3, 4:07 pm, Daniel <[email protected]> wrote: > > > > > Hi everyone! > > > Since I'm a Swedish citizen and not too familiar with the SA law > > enforcement and that I have noticed that not only I have been tricked > > by these fraudsters, perhaps someone would want to share some advice > > on how to go about filing a report with the Woodstock Police. > > OAR have kept on debiting my account, and since they have been very > > friendly all the time I thought they would pay me back my money. 5 > > months have passed now and they owe me a nice little amount of money. > > An SA friend of mine have been calling them, emailing them and so have > > I, to no success. > > > Who is in? What should I keep in mind? Who do I speak to at Woodstock > > Police stasie? > > > Groete > > Daniel, Salt River (Stockholm for the time being) --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "The Observatory Neighbourhood watch" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/obsnw?hl=en -~----------~----~----~----~------~----~------~--~---
