Yup, that's the way it works.  :(

Jared





"Naveen Nahata" <[EMAIL PROTECTED]>
Sent by: [EMAIL PROTECTED]
08/14/2002 05:48 AM
Please respond to ORACLE-L

 
        To:     Multiple recipients of list ORACLE-L <[EMAIL PROTECTED]>
        cc: 
        Subject:        Oracle Arm Twisting?


Hi All,

We bought a license for a few components of Oracle 11.0.3. For different
products we bought license for different number of users depending upon 
the
requirement we anticipated at that time. But due to some problems we could
not implement all the modules. Now our support is expiring in 2 weeks time
and we got a quotation for the renewal of support.

Oracle is charging for support on the basis of number of users, and we 
want
that to be reduced, since we are only using the modules with  fewer number 
of
users. Now what the Oracle representative is saying is that we can't 
reduce
the number of supported users, and if we want to discontinue the support 
for
a few modules, we will have to terminate the license. This is equivalent 
of
buying a server from IBM and in case of non-renewal of the AMC, we have to
return the server.

What I want to know is that, is it a global policy or Oracle is just 
trying
to twist our arms because our site is not a very huge one? Can't I have 
the
license without renewing the support contract? And can't I reduce the 
number
of supported users while renewing the support contract?

Naveen Nahata
Associate IS 
Email: [EMAIL PROTECTED]
MindTree Consulting Pvt. Ltd. 
#42, Block 'A', 27th Cross, 
2nd Stage, Banashankari, 
Bangalore - 560070 
Ph: 91 (80) 6711777/6712777 Ext. 1614
Fax: 91 (80) 6714000
Web: <http://www.mindtree.com/> 

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