Well, that's not really fair. There are a number of good people
that work for Oracle Support. True, there are also some that
are subpar, but how often is it necessary to open a TAR anymore?
MetaLink has vastly improved over the past couple of years.
I've called Oracle for a TAR once in the past 18 months.
Some excellent in depth posts that you may have seen on this
list were put there buy Oracle support personnel.
No, I'm not saying who they are.
Jared
Rodd Holman <[EMAIL PROTECTED]>
Sent by: [EMAIL PROTECTED]
08/14/2002 09:53 AM
Please respond to ORACLE-L
To: Multiple recipients of list ORACLE-L <[EMAIL PROTECTED]>
cc:
Subject: RE: Oracle Arm Twisting?
Yes, Oracle support sucks, and is staffed with morons. However one thing
you get with Oracle support that you cannot get with third party support
is bug fixes and product upgrades. If you want this without a support
contract, you need to buy new licenses each time you upgrade.
Rodd
On Wed, 2002-08-14 at 11:13, Steven Lembark wrote:
-- Naveen Nahata <[EMAIL PROTECTED]>
> Now they say, that this can't be done and the product license will be
> terminated if we want this. The thing is that Oracle support is
useless(I
> get more help from this forum :) ), but we still want it, just in case.
Ever heard of "FUD"? That's what Oracle is selling you if
you think their support is that bad: fear of not having
support that you don't want because you think it's bad.
Q: Does anyone know of any reliable 3rd party support for
Oracle?
--
Steven Lembark 2930 W. Palmer
Workhorse Computing Chicago, IL 60647
+1 800 762 1582
--
Please see the official ORACLE-L FAQ: http://www.orafaq.com
--
Author: Steven Lembark
INET: [EMAIL PROTECTED]
Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051
San Diego, California -- Public Internet access / Mailing Lists
--------------------------------------------------------------------
To REMOVE yourself from this mailing list, send an E-Mail message
to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in
the message BODY, include a line containing: UNSUB ORACLE-L
(or the name of mailing list you want to be removed from). You may
also send the HELP command for other information (like subscribing).
--
Please see the official ORACLE-L FAQ: http://www.orafaq.com
--
Author:
INET: [EMAIL PROTECTED]
Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051
San Diego, California -- Public Internet access / Mailing Lists
--------------------------------------------------------------------
To REMOVE yourself from this mailing list, send an E-Mail message
to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in
the message BODY, include a line containing: UNSUB ORACLE-L
(or the name of mailing list you want to be removed from). You may
also send the HELP command for other information (like subscribing).
