Thus spake "Jean-Christophe Helary" <[email protected]> on
10/8/12 7:51 AM:

>It is not that I specifically distrust The Source, but since much bigger
>online sites get hacked all the time, I have no reason to trust The
>Source with my credit card data any more than I'd trust any other shop.
>The problem being not whether the data transmitted is encrypted or not,
>but how easy it is to hack into The Source's database where payment
>information is stored, as opposed to hacking into Paypal's databases.

The Source doesn't store your payment information, so while someone might
be able to hack in, they'd have a hard time finding payment info.

>I am sure a lot of potential or existing customers share such concerns.

Yes, I agree. We try to address some of those concerns with pages like
this one,
http://origamiusa.org/faq_thesource
But such a list is never finished; there's always room for more questions
and answers on it.

>The extra processing cost due to the user choosing Paypal instead of a
>credit card could eventually be recouped by raising prices by 2~3 %. That
>would ensure that The Source does not loose money *and* that the authors
>get some money from a sale that wouldn't have happened without a Paypal
>option.

Sorry, "2-3%" wouldn't ensure that the Source doesn't lose money. The
differences in fees (which include a fixed part) matter most with
micropayments.

That's not to say that the price structure couldn't be changed to
accommodate PayPal, just that the changes would be different from what you
propose.

Also, keep in mind that we let the sellers set the price, and that was an
important decision in the system design. So we couldn't arbitrarily raise
all prices without informing and/or negotiating with the existing sellers
who were promised something different.

>So, please, do reconsider the current official policy and try to find a
>way to set up a Paypal option that puts the less burden possible on The
>Source.

We'll definitely reconsider it, and may change. This whole system is new
territory for us. As circumstances change and new information comes in,
we'll try to respond to both.

Robert


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