On Wed, 2004-03-17 at 14:43, Robert Kehl wrote: > On Wednesday, March 17, 2004 3:46 PM > L. Mark Stone <[EMAIL PROTECTED]> wrote: > > But, unfortunately, I still have plenty of tickets in my Junk queue. > > So, I tried running GenericAgent.pl manually. It responded: > > > > Can't load agent job file 'Kernel::Config::GenericAgent': > > That doesn't sound good! > Look if the permissions on the file Kernel/Config/GenericAgent.pm are > correct (644 =>0.0). It looks as if GA cannot find it or cannot read it.
Sorry Robert, I know how to do a chmod to get the rwx bits set, but which account should be the owner? otrs? Thanks, Mark -- ______________________________________________________________ L. Mark Stone President Reliable Networks of Maine, LLC 477 Congress Street, 5th Floor Portland, ME 04107 Tel: (207) 772-5678 Cell: (917) 597-2057 Email: [EMAIL PROTECTED] Web: http://www.RNoME.com _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
