Hi Marting,

I asked some folks about CKEditor and RTL support. One of them claims that
CKEditor from old versions till now supports RTL very good. BTW I have
invited them to this mailing list and hope see them here versy soon.

Afshar Mohebbi

On Sun, Jul 26, 2009 at 10:05 AM, Afshar Mohebbi
<[email protected]>wrote:

> Hi Michiel,
>
> I checked your link out. But unfortuantely It does not support any RTL
> language at all. It does not support changing direction from left-to-right
> to right-to-left. Should they eanble something to entering RTL text be
> enabled? A RTL language like Persian or Arabic is written from right to
> left. BTW that old trick, RIGHT-TO-LEFT EMBEDDING (U+202B) still works.
>
> Please tell me if I could help more about RTL.
>
> Afshar Mohebbi
>
> On Sat, Jul 25, 2009 at 5:39 PM, Michiel Beijen <[email protected]>wrote:
>
>> Afshar,
>>
>> I know there is no setting ContentLangDirection in RichTextEditor by
>> default, what I meant is that it IS a configuration setting and you could
>> add it to RichTextEditor.dtl if you'd want to use it. Too bad that it does
>> not alleviate your problem.
>> Can you please verify for me - as my Arabic skills are not up to spec ;-)
>> - if CKEditor v3, which is currently in the latest beta phase, does this
>> better? Here's a web demo:
>> http://ckeditor.com/ckeditor/3.0rc/_samples/skins.html
>>
>> The idea is that the v3 release is better at RTL input, but I have no real
>> way to check.
>>
>> Note that the name has changed from FCKeditor to CKeditor in this release
>> because FCK resembles a well-known four letter word...
>> Regards,
>> --
>> Michiel Beijen
>> Software Consultant
>> +31 6 - 457 42 418
>> Bee Free IT + http://beefreeit.nl
>>
>>
>>   On Sat, Jul 25, 2009 at 10:11, Afshar Mohebbi <[email protected]
>> > wrote:
>>
>>> Dear Michiel,
>>>
>>> There was not a setting in "RichTextEditor.dtl". Instead of it I added
>>> following:
>>>
>>> oFCKConfig.Config["ContentLangDirection"] = 'rtl' ;
>>>
>>> It worked but not helped so much. I tried "ctrl+right shfit" in IE too,
>>> but does not help too. All 2 solution can force the editor to accept the
>>> text in a RTL manner, but when a note or ticket is saved and displayed in
>>> OTRS again, all thing have bee gone bad. OTRS itself shows comments and
>>> ticket descriptions in LTR regardless of if you have used one of those 2
>>> solutions! So we have TWO problem, one with FCKEditor that does not accept
>>> RTL text easily and another with OTRS that shows texts in just LTR.
>>>
>>> As a workaround I insert unicode character RIGHT-TO-LEFT EMBEDDING
>>> (U+202B) in the begging of each text. It is well-known character in Unicode
>>> Annex#9 (Bidrectional algoirthm) and force a text to be displayed as a RTL
>>> text.
>>>
>>> This bug is registered in Bugzilla with following URL:
>>> http://bugs.otrs.org/show_bug.cgi?id=4038
>>>
>>> Afshar Mohebbi
>>>
>>>
>>> On Wed, Jul 22, 2009 at 3:23 PM, Michiel Beijen <[email protected]>wrote:
>>>
>>>> Of course you could also decide to not use the rich text editor, you can
>>>> disable it in SysConfig. Then you'd have the same editor functionality as 
>>>> in
>>>> 2.3.4 while you'd be able to leverage all other 2.4.x features.
>>>>
>>>> I found that in Internet Explorer, the buttons ctrl + right shift would
>>>> switch text direction, but that switch will not be "remembered" by the
>>>> system.
>>>>
>>>> Also, digging further, I found this to be an issue that other projects
>>>> that use the same editor (e.g. Drupal) are facing as well. This would be 
>>>> one
>>>> of the things to be solved in the next release of the editor, 3.0, which is
>>>> now in beta. You could decide to try and get the 3.0 beta working with your
>>>> otrs setup and see what happens. I have not (yet) found any timeline for 
>>>> the
>>>> fckeditor 3.0 release.
>>>>
>>>> Regards,
>>>>
>>>> --
>>>> Michiel Beijen
>>>> Software Consultant
>>>> +31 6 457 42 418
>>>> Bee Free IT + http://beefreeit.nl
>>>>
>>>>  On Jul 22, 2009 11:09 AM, "Michiel Beijen" <[email protected]>
>>>> wrote:
>>>>
>>>> Hi Afshar,
>>>>
>>>> Thanks for reporting this error.
>>>>
>>>> There is a configuration flag for the editor that you could use to
>>>> switch the direction. Add the following line to
>>>> otrs/Kernel/Output/HTML/Standard/RichTextEditor.dtl at around line 25:
>>>>
>>>> FCKConfig.ContentLangDirection = 'rtl' ;
>>>>
>>>> This will however completely set the RTL direction for the whole of your
>>>> OTRS instance. I understand that a more elegant solution would be needed 
>>>> but
>>>> this might just be a workaround for you.
>>>>
>>>> Can you please file a bug for this in the Bugzilla at
>>>> http://bugs.otrs.org ?
>>>>
>>>> Kindest regards,
>>>> --
>>>> Michiel Beijen
>>>> Software Consultant
>>>> +31 6 - 457 42 418
>>>> Bee Free IT + http://beefreeit.nl
>>>>
>>>>
>>>>  On Wed, Jul 22, 2009 at 10:19, Afshar Mohebbi <
>>>> [email protected]> wrote:
>>>>
>>>>> > > Hi all! > > I just installed OTRS 2.4.1 and realized that we have
>>>>> had a step BACKWARD! While ear...
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