Great to see this issue fixed, and so fast... I guess the benefit of using the plugin over the way you have addressed the issue now is that it allows you to change the text direction in the middle of a note (probably just as inserting RIGHT-TO-LEFT EMBEDDING (U+202B) would do). But that would make it an enhancement request, because previously there was none such functionality in OTRS.
Also, I don't see a software license specified in the FCKEditor plugin, so I guess it would be difficult to bundle with OTRS before reaching agreement on that first. regards from The "Left-To-Right" Netherlands. -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Sun, Jul 26, 2009 at 14:59, Martin Edenhofer <[email protected]> wrote: > Hi, > JFI, bug is fixed now and will be available in 2.4.2. :) > > http://bugs.otrs.org/show_bug.cgi?id=4038 > > Thanks to Masoud, Afshar and Michiel! :) > > -Martin > > On 26.07.2009, at 11:21, masood ramezani wrote: > > hi > > I found a pluggin for fckeditor that enables rtl writing for that. > > please check that. > > the address is : http://www.dnastudio.co.il/FCKEditor.RTL.Support.aspx > > On Sun, Jul 26, 2009 at 13:45, Afshar Mohebbi <[email protected]>wrote: > >> Hi Michiel, >> >> Exuse me please! In the prev. email I meant you not Martin! >> >> afshar >> >> >> On Sun, Jul 26, 2009 at 12:44 PM, Afshar Mohebbi < >> [email protected]> wrote: >> >>> Hi Marting, >>> >>> I asked some folks about CKEditor and RTL support. One of them claims >>> that CKEditor from old versions till now supports RTL very good. BTW I have >>> invited them to this mailing list and hope see them here versy soon. >>> >>> Afshar Mohebbi >>> >>> >>> On Sun, Jul 26, 2009 at 10:05 AM, Afshar Mohebbi < >>> [email protected]> wrote: >>> >>>> Hi Michiel, >>>> >>>> I checked your link out. But unfortuantely It does not support any RTL >>>> language at all. It does not support changing direction from left-to-right >>>> to right-to-left. Should they eanble something to entering RTL text be >>>> enabled? A RTL language like Persian or Arabic is written from right to >>>> left. BTW that old trick, RIGHT-TO-LEFT EMBEDDING (U+202B) still works. >>>> >>>> Please tell me if I could help more about RTL. >>>> >>>> Afshar Mohebbi >>>> >>>> On Sat, Jul 25, 2009 at 5:39 PM, Michiel Beijen >>>> <[email protected]>wrote: >>>> >>>>> Afshar, >>>>> >>>>> I know there is no setting ContentLangDirection in RichTextEditor by >>>>> default, what I meant is that it IS a configuration setting and you could >>>>> add it to RichTextEditor.dtl if you'd want to use it. Too bad that it does >>>>> not alleviate your problem. >>>>> Can you please verify for me - as my Arabic skills are not up to spec >>>>> ;-) - if CKEditor v3, which is currently in the latest beta phase, does >>>>> this better? Here's a web demo: >>>>> http://ckeditor.com/ckeditor/3.0rc/_samples/skins.html >>>>> >>>>> The idea is that the v3 release is better at RTL input, but I have no >>>>> real way to check. >>>>> >>>>> Note that the name has changed from FCKeditor to CKeditor in this >>>>> release because FCK resembles a well-known four letter word... >>>>> Regards, >>>>> -- >>>>> Michiel Beijen >>>>> Software Consultant >>>>> +31 6 - 457 42 418 >>>>> Bee Free IT + http://beefreeit.nl >>>>> >>>>> >>>>> On Sat, Jul 25, 2009 at 10:11, Afshar Mohebbi < >>>>> [email protected]> wrote: >>>>> >>>>>> Dear Michiel, >>>>>> >>>>>> There was not a setting in "RichTextEditor.dtl". Instead of it I added >>>>>> following: >>>>>> >>>>>> oFCKConfig.Config["ContentLangDirection"] = 'rtl' ; >>>>>> >>>>>> It worked but not helped so much. I tried "ctrl+right shfit" in IE >>>>>> too, but does not help too. All 2 solution can force the editor to accept >>>>>> the text in a RTL manner, but when a note or ticket is saved and >>>>>> displayed >>>>>> in OTRS again, all thing have bee gone bad. OTRS itself shows comments >>>>>> and >>>>>> ticket descriptions in LTR regardless of if you have used one of those 2 >>>>>> solutions! So we have TWO problem, one with FCKEditor that does not >>>>>> accept >>>>>> RTL text easily and another with OTRS that shows texts in just LTR. >>>>>> >>>>>> As a workaround I insert unicode character RIGHT-TO-LEFT EMBEDDING >>>>>> (U+202B) in the begging of each text. It is well-known character in >>>>>> Unicode >>>>>> Annex#9 (Bidrectional algoirthm) and force a text to be displayed as a >>>>>> RTL >>>>>> text. >>>>>> >>>>>> This bug is registered in Bugzilla with following URL: >>>>>> http://bugs.otrs.org/show_bug.cgi?id=4038 >>>>>> >>>>>> Afshar Mohebbi >>>>>> >>>>> > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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