On May 17, 2004, at 10:02 AM, [EMAIL PROTECTED] wrote:
At 09:07 AM -0700 05/17/2004, Bruce Johnson wrote:Apple is NOT going to expend the R&D or support money to support people who don't support their bottom line. That's a wise business solution for any millenium: concentrate on your *actual* customers, and selling widgets to new ones.
Hello. My name is Dan. I am an OS 9 addict^H^H^H^H^H^Huser.
Last year, I sold hundreds of Macs to my clients. Approx 40% were used machines, that run OS 9, because the customer's existing peripherals and software only support OS 8/9 and Windows.
And these people are *how* much of Apples customer base? These people have old hardware and old software they cannot or will not upgrade.
Either way Apple's not making money off of them.
This year, I've picked up a number of clients that are also OS 9 users. They're so pissed off at Apple over this abandonment issue, they're buying PCs.
Cutting off their noses to spite their face, IMO, and a rash decision they will regret. I've seen it happen.
You may want to define "customer base" as only those people that have bought computers during this (or last) fiscal year. But that's just not how the world works. Apple is a hardware company that can't continue to exist without repeat business.
True. And I never said this (or last) fiscal year. Note: the last time Apple sold a system that did not support OS X was in 1997-8. That's six years. Six years for turnover is a long time, particularly in the computer industry.
--
Bruce Johnson University of Arizona College of Phar macy Information Technology Group
Institutions do not have opinions, merely customs
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