This is now pointing to something with windows. Have you run SFC in
full mode. That is to replace missing and update changes. It will take
some time as you may have to answer a number of update questions. If
the date or version is newer, then you want to accept the change. If its
older, then you will want to use the restore. It will also replace any
missing files. If this doesn't work, then the next thing would be to
reinstall windows (right over the existing) to further repair or replace
bad files. It will keep all of your settings, etc, and only replace any
custom opening screens. If you don't have the Windows CD, then you will
have all the files you need on your hard drive in
C:\Windows\Options\Cabs. There will be a setup.exe file in that folder
that will start the reinstall of windows from there.
Keith Thompson
Ann Parker wrote:
>
> A week or so ago, I sent in the request below........it was suggested that
> I redownload Netscape Communicator 4.5 and that I empty my disk and memory
> caches. I did all if this and thought it was all right. Now, the same
> thing is happening again. The message appears at no one particular
> time......it occurs when writing or reading email, when opening a website,
> when working on genealogy,etc. The only difference in the message I am
> receiving now and the one listed below is that it when I click on Details,
> instead of saying NETSCAPE caused an invalid,etc, it now says that "WINDOWS
> caused an invalid, etc. At least once or twice a day everything freezes
> and I have to turn off my HP Pavilion 8280 PC by pushing the button on the
> computer. I have read that it is not good for the computer to shut it off
> this way. Do any of you have any suggestions?? Ann
>
> :<<<<<Hi, I am having the following problem and really would appreciate
> some
>
> > help with it.......
> >
> > .For the past three or four days, my computer freezes and the following
> > message comes up in the little message box: THIS PROGRAM HAS PERFORMED
> > AN ILLEGAL OPERATION AND WILL BE SHUT DOWN...IF THIS PROBLEM PERSISTS,
> > CONTACT THE PROGRAM VENDOR. {i don't know who the program vendor
> > is....it happens at odd times, the most recent occurred when i was
> > reading an email}
> >
> > Then when I click on details, this comes up: NETSCAPE CAUSED AN INVALID
> > PAGE FAULT IN MODULE NETSCAPT.EXE AT 0167;005FC5ab.
> > When this box appears, I can't do anything.....mouse won't
> > work.......cont/alt/delete won't work.............i have to turn
> > everything off with the computer button and monitor button...........i
> > have both netscape and explorerdownloaded, but i use netscape most of
> > the time....should i switch to explorer?...........thanks.....Ann
--
Keith Thompson, Worthington, OH
Home Web Page: http://freepages.family.rootsweb.com/~kthompson/
Genealogy Web Page: http://freepages.genealogy.rootsweb.com/~kthompson
Efax # (419) 818-1912 JFax & Voicemail (530) 484-3831
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