I have a positive loathing for Precision Camera, from experiences more
than 40 years ago. It takes a lot to make one still dislike an
organization, after a gap of 40 years. They were an early promulgator
of the idea that the customer was always wrong.
I was working for a Camera retailer at the time, and I well remember the
call from one of their technicians to tell me that they would not honor
the warranty on my MX because it had some cosmetic damage.
I accepted that, and told them to make the repair, and that I would pay
for it, which was to a wonky meter, a known problem, from the factory,
that required the replacement of one part.
The fact that neither I nor our in house repair tech, who examined the
camera before sending it out, noticed the small dent in the top plate,
that the Precision tech said voided said warranty, well things happen.
When I got the camera back they had reshaped the top plate so that the
damage was now clearly noticeable, and had not actually repaired the
actual metering problem. Oh, and yes they did charge me for both that
and making the cosmetic damage very noticeable.
When I called back to complain that the actual problem hadn't been
repaired, and that the work they had actually done was unnecessary, as I
didn't care that much if there was a small dent in the top plate, since
the camera wasn't under warranty, but mostly I complained that the
meter was still wonky.
I was told that I could send it back but they'd charge me for the new
Since then I've recommended to anyone who asked advice on camera repair
to use anyone but Precision, to help Precision into their inevitable
chapter 7 bankruptcy.
Unfortunately in this I have failed. At a guess I would say that most
people don't actually talk to a Precision representative, and take out
their anger on the retailer, most of whom have pretty horrible levels of
service these days as well.
On 2/22/2018 12:21 PM, Leng-Feng wrote:
It will be like you paid $550 for using K1 for a year and get to "upgrade"
to the latest and greatest. :)
If it is like $299 or $350 I think I will do it right away. For $550, I
might wait a bit (especially many have negative experience with Precision
Personally, I think except the better noise processing that required
hardware change, other features can be done via firmware upgrade to K1. So
$550 is a bit steep.
On Thu, Feb 22, 2018 at 12:07 PM, jtainter <jtain...@mindspring.com> wrote:
I doubt if I'll ever need ISO 819,200 and I will probably never use pixel
shift. Is there any other reason to take up this offer?
Also, if I get this new motherboard, will I have to do focus testing again
on all of my (many) lenses? Unless the upgrade offers something more than
the above, this would be a deal killer.
Thanks to anyone who can answer.
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