Douglas Carnall sez:

>What's so great about a proprietary mail program that trashes your
>messages, then charges you get them back?
>
>Time to switch to open source innit?

So I can have all my messages trashed for free? :)

Seriously, though, I get the idea we on this list are squeaky wheels or
something. And because there are some issues being talked about doesn't
mean everyone is experiencing them. (There is a percentage in customer
service that reflects how many people are complaining aloud to how many
may be having an issue but not calling or writing and then compared to
the percentage of people not having the issue at all. I forget what it was...)

I haven't had the problems recently being talked about. Maybe I will
when I move to an Intel Mac, maybe not. I'm thinking not because these
similar issues were spoken of before, and I haven't lost messages or had
to purchase and buy that recovery tool yet. Maybe I will some day; so
far judicious use of my mail program and my back ups seem to do fine.
(Not that I've had to use backups yet; the few times I have had issues
the database rebuild functions worked.)

This is obviously my experience, but many also have had the same. And
I've had clients lose messages with all sorts of email clients, not just
database-driven ones. You aren't getting rid of any problems like that
by switching to another program; you're just trading current foibles for
other foibles. It all comes down to the foibles you want to deal with as
well as the features you need in a mail client. PowerMail works fine for
me, I like the look and feel, and I appreciate the incremental
improvements it gets. I'm under no illusion switching will keep me from
possibly losing stuff.

I hope you all get whatever it is worked out, if only so I don't have to
deal with it when I move to an Intel Mac some day probably next year.

I wish I could help with the instability issues and lost messages, but
it's just not happening here; without being ale to duplicate it, I can't
compare and figure out what I may be doing differently to not have the
issues. :(

-- 
Michael Lewis
Off Balance Productions
[EMAIL PROTECTED]
www.offbalance.com




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