They said the problem was because a) I was using Safari & b) I was using OSX.
So they e-mailed me a copy of the software. The OS9 version: I had to go into my sons bedroom to use his ancient iMac - the only machine we have that still has OS9 on it.
Hip to the modern jive? - er... no, decidedly retro - bring back system 7?
Adobe this is 2003!
ian
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