Scanning the VIN label is the most customer-unfriendly way to run a business. They should scan the customer's ID chip located under his left armpit. Are you servicing the customer or the car?
Seriously, the best way is the way my oil-change guy works. "Hi, Hal. How have you been. How is Mrs. Hal? Want some coffee? What do you need today?" That's why he is also my new tires, new shocks, state inspection, etc. etc. guy. (That and he is honest.) Next comes, read the license plate and do a manual keyin lookup on a terminal. Why wait until the car is parked? You do the VIN scan and then what? Go back to the terminal to see the results? The only problem with Virgil's idea is that after defining it with paper, you should not have to go to computerize it. Stick with the paper. Most of the time, the "computerization" simply means copying all the paper-based stuff into spreadsheets. So why bother? Remember the paperless office concept? It'll be here any day now. That's what was said 20 years ago. Luddites rule! HALinNY P.S. Shame on all you folks for raggin' on Steve for explanations and such. He is not the perp, he is just the messenger. BUT I would not be surprised if he knows more than he is admitting to. <g> _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
