Jack,
Thanks. I'm not sure I know what the "local" part of "local routing table"
means. But we use our ISP's DNS servers; we don't have our own and we don't
have anything in "hosts" files on our computers.
Could what you're saying be applicable to the public internet router after
which the tracert times out?
Ken
Ken:
A guess here...a local routing table issue
Jack
________________________________________
From: ProfoxTech [[email protected]] on behalf of Ken Dibble
[[email protected]]
Sent: Thursday, July 09, 2015 12:14 PM
To: [email protected]
Subject: Re: [NF] Can't Access Specific Website
Additional information:
It's not being blocked by our anti-malware system. The problem occurs on a
brand-new computer that has never had any anti-malware software installed
on it.
When trying to access the site from Firefox, Firefox will report that it
has connected to the site and is waiting for data. It never gets any, and
eventually displays the "service was reset" error message.
Ken
>>So, anyway, this website you can't access... What does
>>http://www.downforeveryoneorjustme.com say about it?
>
>It says it's up. The owner of the site can access it as can the hosting
>service's technician. And I can access it from a different ISP than ours.
>I can access it from a cell phone using its own broadband service right
>here in the room next to the computer that can't access it using my ISP. I
>can access it from my home computer about 10 miles away from here using
>Time Warner internet.
>
>The tracert to the website times out after several hops after it gets
>outside of my building and outside of my ISP's network.
>
>The easy conclusion is a bad router on the route, but that seems unlikely
>since the site can be accessed from a computer nearby but using a
>different ISP. Also, I can access my own agency website, hosted by a
>different provider located in a 25-mile radius from the host of the
>problem website, just fine.
>
>We use a NATting router and there are no software firewalls in use. The
>only stuff blocked on the router is a bunch of Neflix-related URLs.
>
>We get identical tracerts from a variety of different computers at
>different times of day, the only common thread is they all go through our
>internet connection, and they all time out at the same point after they
>are waaaayyyy out on the public internet.
>
>We were able to access this site from here until yesterday afternoon. At
>around the same time this problem first cropped up, another person with a
>different computer had some temporary general connectivity issues. We
>rebooted the router as a precaution, and that had no effect.
>
>Thanks.
>
>Ken
>
>>On Thu, Jul 9, 2015 at 10:59 AM, Ken Dibble <[email protected]> wrote:
>> > Test.
>> >
>> > Did anybody see a message from me with this same subject line sent at
>> 10:49
>> > am EDT and again at 10:57 AM EDT today?
>> >
>> > Ken Dibble
>> > www.stic-cil.org
>> >
>> >
[excessive quoting removed by server]
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