> It says it's up. The owner of the site can access it as can the hosting
> service's technician. And I can access it from a different ISP than ours. I
> can access it from a cell phone using its own broadband service right here
> in the room next to the computer that can't access it using my ISP. I can
> access it from my home computer about 10 miles away from here using Time
> Warner internet.
>
Well, there you go! It's likely your ISP. Contact them and file a
support ticket including your traceroutes, both through them and
others.
As this conversation was going on, we were able to get another customer of
our ISP to ping the website and get a response. The implication would then
be that it's not the ISP. Is that a correct assumption?
However, I don't know if their ping followed the same path to the website
as our attempts.
There is also the possibility that the website host provider is suddenly
blocking requests from us, or some server in our ISP's chain. So we have a
ticket in with the website's host. (We have a contractual relationship with
the website owner that requires us to use it to upload data.)
Yes, the ISP's router tables and their choices of backbone providers
means you can end up at the broken router "out there on the internet"
while other ISPs route around the problem. There are entire protocols
on the backend designed to route around these problems.
It could also be related to the United Airlines / WSJ / NYSE "technical
issues"
My IT assistant offered the same opinion. (He and I complement each other;
he's better on some things and I'm better on others. We've both been
tearing our hair out over this since mid-afternoon yesterday.)
"technical issues"--um, yeah. I'll wait a little longer to see if anybody
admits to anything. :)
Thanks, Ted.
Ken
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