On Thu, Jul 9, 2015 at 2:00 PM, Ken Dibble <[email protected]> wrote: >
> As this conversation was going on, we were able to get another customer of > our ISP to ping the website and get a response. The implication would then > be that it's not the ISP. Is that a correct assumption? Two anecdotes don't make a conclusion. In the meantime, the ISP may have updated routing tables, "the Internet" may have started routing around the problem, someone might have rebooted the bad router, or the phase of the moon could change. And pings are one form of signal, on one port, that may be completely unrelated to the problems you are having on whatever port(s) you connect to the site. > There is also the possibility that the website host provider is suddenly > blocking requests from us, or some server in our ISP's chain. So we have a > ticket in with the website's host. (We have a contractual relationship with > the website owner that requires us to use it to upload data.) Good. Serious network diagnostic tools should help resolve these problems. Right now, we're really at the "turn it off and back on" stage. > My IT assistant offered the same opinion. (He and I complement each other; > he's better on some things and I'm better on others. We've both been tearing > our hair out over this since mid-afternoon yesterday.) My boss at Blackstone (Peter Moon) was/is an awesome network guy. Taught us so much about TCP/IP. DNS, name resolution, etc. > "technical issues"--um, yeah. I'll wait a little longer to see if anybody > admits to anything. :) Yep. Looking forward to the post-mortems. -- Ted Roche Ted Roche & Associates, LLC http://www.tedroche.com _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://mail.leafe.com/mailman/listinfo/profox OT-free version of this list: http://mail.leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/CACW6n4va_uez9dTXxhnZ2E3-9=54ccby2hc05jgpg+pvpkb...@mail.gmail.com ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
