Mike, > That's unbelievable that Norton would not rectify that, given that > DotNet 1.1 is waaay old, iirc. Stephen Russell--our DotNet > mouthpiece--your comments on that? Isn't the current version 3.5 or > something like that? (Obviously I don't do DotNet at this point.)
The email I received from Symantec in response to this problem is copied below, with my response following. Haven't heard from them again. It really caught me by surprise that the product would be hog-tied to a specific version of the .net framework, yet here it is. Of course Symantec is crying all the way to the bank. Bill ----- Original Message ----- From: Symantec Technical Support Sent: Monday, May 29, 2006 4:59 AM To: Bill Arnold Subject: RE:'Case=002-109-559' Hi Bill, Welcome back to Symantec Online Technical Support. I understand from your message that you need to install .NET Framework 2.0 for the function of Visual C++ Compiler. But Norton Ghost 9 does not function after the installation of .NET Framework. Bill, please note that Norton Ghost 9 requires .NET Framework 1.1 to run on your computer. Moreover, please note that the latest versions of Norton Ghost 9, Norton Ghost 10 and Norton Save and Restore requires .NET Framework 1.1 to function. I apologize for any inconvenience this may cause you. Any comments or concerns you have for the enhancement of our products and services are best addressed in our feedback forum. Symantec places high value on the opinions of our users, and we constantly strive to make our products and services better. You opinion will help us to achieve these goals. You can post feedback at the following address: >Web URL: http://www.symantec.com/feedback/ Please let us know if you need further assistance. It will be a pleasure to serve you. Thank you for using Symantec Software. Regards, James Jithin Symantec Authorized Technical Support ------------------------------------ Thanks for the reply, James. Please tell your management that you've got at least one really unhappy customer over this surprise ... Bill > Michael J. Babcock, MCP _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[EMAIL PROTECTED] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
