Bill,

I have a vertical market application.  Version 1.0 was out in 1989.

Historically, clients pay a monthly lease fee which covers support and
updates.  I also allow clients to go to a permanent lease where they pay a
monthly multiple (up front or spread over a few months) and annual
maintenance and support

The model has provided a reasonable income for almost 20 years.  A number of
my clients have been around for 15 - 19 years.  One is on a permanent lease
which began in 1994 or so.

I decided this model - back then when I had 3 children less than high school
age.  I could not afford the feast or famine routine.  The three are through
college.  Around 2000 - which would have been 30 years of marriage - my wife
decided we needed a divorce.  It was out of nowhere (we had just bought land
and were planning an upscale home.)  Anyway, it hit me hard and for almost 5
years I felt sorry for myself and chased every attractive woman within 25
miles.

The business was put on auto pilot.  For the most part, I did maintenance
only - maybe 5 hours a week of hands on effort.  As good as the model is -
it wound down.

Bill - the attributes you enumerated for a sales assistant are on the money.

Oh yea - I am cranking it back up and the opportunity is tremendous.  Along
the way I became involved with a very attractive and personable woman.  She
loves new environments - she loves to meet new people.  There are potential
clients who are not ready to jump and she calls them every week - at a
prearranged time.  They love to talk to her - especially the women.  Kids,
school, husbands, no topic is out of bounds.  On occasion she cannot call as
arranged - and they wonder if there is a problem!  I have to laugh - it took
over a year to develop an understanding of the software - but when there is
a technical question - she determines if "Mr. Lindner" is available!  Geee!

Gil - the model does become a relationship where you and the client
participate for common benefit.  I have found everything you mention
correct.  If I may add - my clients know their business I do not.  So we
encourage them to recommend changes and improvements.  Works very well.

Just my 2 cents.

Carl Lindner









-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of Bill Arnold
Sent: Sunday, April 13, 2008 8:55 AM
To: [email protected]
Subject: RE: VFP product marketing

Michael,

> > <snipped>  That is the reality I deal with in my market, especially 
> > now with a major downturn in the automotive market.
> >   
> 
> I think that we all take a hit with this "downturn" in the 
> market.  How to find an advantage...hmm.....I still think the "pay as
you 
> go" monthly fee idea is better than the few thousand for the one time
purchase.


As it happened, we landed a customer yesterday on this (monthly payment)
basis. Frankly, I'm not thrilled with the approach, but we must be
flexible. 



Bill






[excessive quoting removed by server]

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