That's easy - Kalifornication John Harvey
-----Original Message----- From: profox-boun...@leafe.com [mailto:profox-boun...@leafe.com] On Behalf Of Michael Madigan Sent: Tuesday, December 30, 2008 12:38 AM To: ProFox Email List Subject: RE: [OT] I hate being sworn at by customers Now how can a suit to return a dog 18 months later even be accepted by a court? ************************************************* Impeach Blagojevich http://www.cafepress.com/rightwingmike --- On Tue, 12/30/08, Kristyne McDaniel <news...@mcstyles.com> wrote: > From: Kristyne McDaniel <news...@mcstyles.com> > Subject: RE: [OT] I hate being sworn at by customers > To: "'ProFox Email List'" <profox@leafe.com> > Date: Tuesday, December 30, 2008, 1:29 AM > Madigan, > > > Just email them a copy of the contract to read over > again. > > We actually did that, and they argued that they fell into > one of our > exceptions. We make an exception in the non-refundable > deposit for cases of > a death in the immediate family. Their DOG died, and they > argued that as a > breeder, surely the death of their dog was as important as > any other death > in the family... And therefore they were due a refund. > > I told them that we have many families that come to us > specifically to > replace a dog that has died, and that's when the > swearing began in earnest. > > Life will go on. It does drain me, however, when I have to > deal politely > with a belligerent customer who is threatening to libel us > with every person > in their acquaintance. > > After I chilled out, it occurred to me that once he starts > on the libel > route he'll find out from others that we are within our > rights to keep the > deposit. > > Someone took us to court last year to try to force us to > refund the purchase > price of a dog they had owned for 18 months. In the > meantime they had even > bred the dog and sold 6 puppies from the breeding. They > lost, to say the > least. > > Customers can certainly be unreasonable. That's why we > have all this stuff > in writing, and on our web site where it is available > before they even > contact us. > > Kristyne McDaniel > http://www.kristynemcdaniel.com/blog > > Whether you think you can, or you think you can't.... > you are right. > -- Henry Ford > > > > _______________________________________________ > Post Messages to: ProFox@leafe.com > Subscription Maintenance: > http://leafe.com/mailman/listinfo/profox > OT-free version of this list: > http://leafe.com/mailman/listinfo/profoxtech > Searchable Archive: http://leafe.com/archives/search/profox > This message: > http://leafe.com/archives/byMID/profox/31a7d103beeb4e8488492ceac6de9...@kris tyneMB > ** All postings, unless explicitly stated otherwise, are > the opinions of the author, and do not constitute legal or > medical advice. This statement is added to the messages for > those lawyers who are too stupid to see the obvious. [excessive quoting removed by server] _______________________________________________ Post Messages to: ProFox@leafe.com Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/000301c96a4b$78dcaf70$6a960e...@harvey@shelbynet.com ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
