Luke Kanies <[email protected]> writes:
> I think we need at least one additional ticket state: "Nonreproducible". I
> think a lot of our tickets are in "needs more information" state when
> really, we just can't reproduce them. A lot of these might go away after a
> few releases, but at least, if they're not getting hit by many people and
> they sit in this state long enough, we can close them.
>
> What do you think?
Long experience tells me that, indeed, this is a relatively common state for
tickets submitted by the general public, and frequent for specialized and
technically skilled "public" inside a company.
So, yes, I think it is a good idea.
Daniel
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