On Aug 9, 2009, at 11:21 PM, James Turnbull wrote: > > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 > > Luke Kanies wrote: >> Hi all, >> >> I think we need at least one additional ticket state: >> "Nonreproducible". I think a lot of our tickets are in "needs more >> information" state when really, we just can't reproduce them. A lot >> of these might go away after a few releases, but at least, if they're >> not getting hit by many people and they sit in this state long >> enough, >> we can close them. > > I am very wary of this category. Both it becoming "WontFix" and > encouraging people not to delve deeply into issues. > > We've had a lot of issues that exists but were hard to reproduce - > it's > the nature of a multi-platform tool like ours. The spectrum of broken > tests across multiple platforms too are also examples of this.
I share the concern, but isn't the current state, where we don't know when we're waiting on someone or just have a bug that's tricky to reproduce, even worse? Or maybe I should ask, do you see a good way to provide this additional information without the risk you mention? -- Censorship, like charity, should begin at home; but, unlike charity, it should end there. --Clare Booth Luce --------------------------------------------------------------------- Luke Kanies | http://reductivelabs.com | http://madstop.com --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Puppet Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/puppet-dev?hl=en -~----------~----~----~----~------~----~------~--~---
