I've been waiting for a chair repair for months. I just hate the way my insurance and the chair shop (Apria) do business.
This is the procedure: 1. Go to doc for prescription for repair. 2. Go to shop to do a check-up. 3. Shop contacts insurance to get approved. 4. Shop orders parts. 5. Once parts arrive, shop confirms with insurance that they approve. 6. Shop calls the schedule repair. 7. If they are busy and can not get me in on the same calendar month the insurance approved, thy must get re-approved. It now takes 3 months to get a repair done. And here is the worst part. If I want to pay for it myself, they will not let me. Because of the contracts the shop has with the insurance, the shop is not allowed to do business with me directly. So if it's something simple, I go to another shop and pay myself. If I did not have a back-up chair, I could be in bad shape if it was a big repair job. It is immoral to do that to someone who has no other chair. The only loner chairs they have are manual chairs and you have to fight for one of those. I've been without my left chest / trunk support for months now. It just came in, but they are confirming with the insurance again. Sincerely, and tipping to the left, Greg
