Yes, the Solar Edge tech support stinks, unless you are doing a system with a battery. Then you get someone that really knows what they are talking about. For transfer of monitoring to another installer, use this link or the chatbot:
https://www.solaredge.com/us/site-transfer Hope that helps, David On Tue, May 5, 2026 at 5:47 PM Jason Szumlanski via RE-wrenches < [email protected]> wrote: > Does anyone have a good inside SolarEdge contact that can assist me with > their abysmal customer service department? > > I was just told that the only way to get access to a new clients > monitoring system is to get the original contractor to turn it over to > me. That original contractor? The bankrupt Titan Solar. > > The homeowner was never granted monitoring access years ago. > > SolarEdge has become impossible to work with. I don't know how they are > still in business. > > Jason Szumlanski > Florida Solar Design Group > _______________________________________________ > List sponsored by Redwood Alliance > > Pay optional member dues here: http://re-wrenches.org > > List Address: [email protected] > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/[email protected]/ > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > http://www.members.re-wrenches.org > >
_______________________________________________ List sponsored by Redwood Alliance Pay optional member dues here: http://re-wrenches.org List Address: [email protected] Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org There are two list archives for searching. When one doesn't work, try the other: https://www.mail-archive.com/[email protected]/ http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: http://www.re-wrenches.org/etiquette.htm Check out or update participant bios: http://www.members.re-wrenches.org
