I work for ITS at UT, and we use a system called Remedy (put out by BMC Software). It is a great tracking system that the entire organization uses. Let me know if you want any information on it.
Josh On Thu, Jun 11, 2009 at 8:42 AM, Chad Brustin <[email protected]> wrote: > > I'm looking into a helpdesk issue tracking system which I could host > on my server. > My system needs to have the following features: > - Customizable (add fields and tables) > - Send email notifications to users and administrators > - Update "issue" ticket with the new status. > > Any suggestions would be appreciated! > > > > > --~--~---------~--~----~------------~-------~--~----~ Our Web site: http://www.RefreshAustin.org/ You received this message because you are subscribed to the Google Groups "Refresh Austin" group. [ Posting ] To post to this group, send email to [email protected] Job-related postings should follow http://tr.im/refreshaustinjobspolicy We do not accept job posts from recruiters. [ Unsubscribe ] To unsubscribe from this group, send email to [email protected] [ More Info ] For more options, visit this group at http://groups.google.com/group/Refresh-Austin -~----------~----~----~----~------~----~------~--~---
