Hey Kristina and everyone else... We at turn2live are on lighthouse. Coming from the corporate world and seeing all the other expensive robust options out there, I have to say that Lighthouse definitely takes the cake in terms of simplicity and functionality. It's definitely not on par with some $10K packages I've seen, but I honestly have not found anything so inexpensive that still has the features that we have needed. We have it joined with HopToad (which automatically e-mails any sort of site error) and I have nothing but great things to say about this combo.
Disclosure: None of us work or have any relationship with Hoptoad or Lighthouse. We just like the two services, a lot. Nik Daftary co-founder & frontman | turn2live (o) 512.686.3137 x1 (f) 512.686.3145 …………………………………………………………………………………… www.turn2live.com DISCOVER YOUR LIVE MUSIC EXPERIENCE Contact Me: [image: Linkedin] <http://www.linkedin.com/in/nikdaftary>[image: Twitter] <http://www.twitter.com/daftstar> On Thu, Jun 11, 2009 at 10:52 AM, Kristina Barnett < [email protected]> wrote: > Hi All, > > Past teams I've been on have used Fogbugz and Remedy (years ago!) as well. > It's been too long for me to comment on Remedy, but Fogbugz is a great > system. However, it may be a bit overblown for some applications. In other > words, it has a lot of great features, but if you are doing relatively > simple web dev, or even applications of medium complexity, it's a bit over > the top. > > Actually, I'm also researching issue tracking right now, except I'm > interested in a hosted solution for a client of mine. My current two > favorites are: > > DoneDone - hosted, simple, inexpensive, and with Basecamp integration. > http://www.getdonedone.com/index.aspx > Lighthouse - also hosted, simple, inexpensive, but without BC integration. > http://sera.lighthouseapp.com/plans > > Anyone have any experience with either of the two? > > Thanks! > > ~~~~~~~~~~ > Kristina Barnett > www.kristinabarnett.com > [email protected] > 512-300-5082 > ~~~~~~~~~~~ > > > On Thu, Jun 11, 2009 at 10:34 AM, Rich Weston <[email protected]>wrote: > >> I’ve used a variety – the current flavour being OnTime. Not sure of the >> licensing costs though, but it’s ok. >> >> >> >> >> >> >> >> *From:* [email protected] [mailto: >> [email protected]] *On Behalf Of *Terry Brown >> *Sent:* Thursday, June 11, 2009 9:50 AM >> *To:* [email protected] >> *Subject:* [Refresh Austin: 4007] Re: Advice on issue tracking system >> >> >> >> Not sure of the cost of Remedy, but a fairly low-cost solution that does >> have the features you seek is http://www.fogcreek.com/FogBugz/ - there >> are two pricing options - On Demand, where you pay $25 per month per >> registered user (you can allow unlimited unregistered users access to add / >> view issues - only registered users may work with them beyond add/view) - or >> License Packs - >> >> >> >> *FogBugz for Your Server* >> >> 1 License >> >> $199 >> >> 10 License Pack >> >> $1899 >> >> 100 License Pack >> >> $14,999 >> >> 500 License Pack >> >> $49,999 >> >> *All prices in US Dollars.* >> >> >> >> I've used their solution for quite some time and have found it to be quite >> useful. >> >> >> >> Terry >> ------------------------------ >> >> *From:* [email protected] [mailto: >> [email protected]] *On Behalf Of *Josh Sargent >> *Sent:* Thursday, June 11, 2009 9:15 AM >> *To:* [email protected] >> *Subject:* [Refresh Austin: 4006] Re: Advice on issue tracking system >> >> >> >> I work for ITS at UT, and we use a system called Remedy (put out by BMC >> Software). It is a great tracking system that the entire organization uses. >> Let me know if you want any information on it. >> >> >> >> Josh >> >> On Thu, Jun 11, 2009 at 8:42 AM, Chad Brustin <[email protected]> >> wrote: >> >> >> I'm looking into a helpdesk issue tracking system which I could host >> on my server. >> My system needs to have the following features: >> - Customizable (add fields and tables) >> - Send email notifications to users and administrators >> - Update "issue" ticket with the new status. >> >> Any suggestions would be appreciated! >> >> >> >> >> >> >> >> > > > > --~--~---------~--~----~------------~-------~--~----~ Our Web site: http://www.RefreshAustin.org/ You received this message because you are subscribed to the Google Groups "Refresh Austin" group. [ Posting ] To post to this group, send email to [email protected] Job-related postings should follow http://tr.im/refreshaustinjobspolicy We do not accept job posts from recruiters. [ Unsubscribe ] To unsubscribe from this group, send email to [email protected] [ More Info ] For more options, visit this group at http://groups.google.com/group/Refresh-Austin -~----------~----~----~----~------~----~------~--~---
