I have a workaround that'll go into 1.7.8, but I'm really confused how the
original problem is occurring.

Christian

-- 
Christian Hammond - chip...@chipx86.com
Review Board - http://www.reviewboard.org
Beanbag, Inc. - http://www.beanbaginc.com


On Wed, May 29, 2013 at 10:46 AM, Kristin Thomas <xtintho...@gmail.com>wrote:

>
>
> On Tuesday, May 28, 2013 12:16:37 PM UTC-6, Matthew Woehlke wrote:
>>
>> Um... this seems familiar. Have you upgraded through a number of RB
>> versions? Is the user having trouble either notably older, newer, or had
>> a long period of inactivity?
>>
>
> It was a fairly new install of RB from scratch.
>
>
>>
>> Something to try: have the user go into their account settings and
>> change the value of their 'always open an issue' option. (They can
>> immediately change it back, just as long as they apply the change with
>> the opposite value to force it to be rewritten.)
>>
>
> Yeah, we did that and it corrected the issue.
>
>
>
>>
>> --
>> Matthew
>>
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