Christian, I verified port, username/password are not required -> verified using telnet.
The hard part is that I RB does not log nor show any additional information, it is hard to know what is going on between RB -> mail server. RB is a black box On Wednesday, December 17, 2014 10:11:57 AM UTC+11, Christian Hammond wrote: > > Without any access to the server, there's not much more I can really tell > right now. > > I'd suggest that you make absolutely sure that you don't need a > username/password for the mail server, and that your port and TLS checkbox > are set correctly. If that's all correct, it's more likely to be a mail > server configuration problem. > > Christian > > -- > Christian Hammond - chri...@beanbaginc.com <javascript:> > Review Board - https://www.reviewboard.org > Beanbag, Inc. - https://www.beanbaginc.com > > -----Original Message----- > From: MoonWalker <daniel.c...@gmail.com <javascript:>> > Reply: revie...@googlegroups.com <javascript:> <revie...@googlegroups.com > <javascript:>>> > Date: December 16, 2014 at 3:10:37 PM > To: revie...@googlegroups.com <javascript:> <revie...@googlegroups.com > <javascript:>>> > Cc: daniel.c...@gmail.com <javascript:> <daniel.c...@gmail.com > <javascript:>>>, chri...@beanbaginc.com <javascript:> < > chri...@beanbaginc.com <javascript:>>> > Subject: Re: No more notifications (email) . how to debug? > > > any thoughts? > > > > On Tuesday, December 16, 2014 12:42:52 PM UTC+11, MoonWalker wrote: > > > > > > Christian, > > > > > > Please take a look at my replay down below (Bold text). > > > > > > > > > > > > > > > On Tuesday, December 16, 2014 11:51:13 AM UTC+11, Christian Hammond > wrote: > > >> > > >> Hi, > > >> > > >> It's possible that, while a telnet session is working fine, the > server is > > >> being strict with e-mails coming from the server, due to some > validation. > > >> Sending over Telnet isn't going to be the same as sending in a > real-world > > >> case, given the headers we use. > > >> > > >> Can you get me the information from my previous couple posts? I'll > need > > >> that in order to have a better idea as to what's going wrong. > > >> > > >> To recap the questions: > > >> > > >> 1) What's the mail server software being used? > > >> > > > > > > *Exchange 2013 server * > > >> > > >> > > >> 2) Is the mail server being run on the same machine as Review Board. > > >> > > > > > > *No, RB is running on Ubuntu 14.04 and the email server is running on > > > Windows Server 2008* > > > > > >> > > >> 3) Are you sending to individual users, or to mailing lists? > > >> > > > > > > *I create a new review and I add a Group to that review and a People. > Same > > > result no email. * > > > > > >> > > >> Another question: > > >> > > >> 4) If you check the "Send a test e-mail" checkbox in settings and > save, > > >> do you get an e-mail? > > >> > > > > > > *No email :-(* > > > > > > > > >> > > >> Christian > > >> > > >> -- > > >> Christian Hammond - chri...@beanbaginc.com > > >> Review Board - https://www.reviewboard.org > > >> Beanbag, Inc. - https://www.beanbaginc.com > > >> > > >> -----Original Message----- > > >> From: MoonWalker > > >> Reply: revie...@googlegroups.com > > > >> Date: December 15, 2014 at 4:41:09 PM > > >> To: revie...@googlegroups.com > > > >> Cc: daniel.c...@gmail.com >, > > >> chri...@beanbaginc.com > > > >> Subject: Re: No more notifications (email) . how to debug? > > >> > > >> > Chris, > > >> > > > >> > I tested the smpt server and it works, so I hate to say that seems > like > > >> > something is not right on my RB (2.0.11). I tested on my RB server, > by > > >> > using these steps http://www.wikihow.com/Send-Email-Using-Telnet . > > >> > > > >> > Something that I am not sure if RB passes this info or not " > > >> > > > >> > HELO sendinghostname -> This command initiates the SMTP > conversation. > > >> The > > >> > host connecting to the remote SMTP server identifies itself by it's > > >> fully > > >> > qualified DNS host name. > > >> > > > >> > > > >> > > > >> > > > >> > On Tuesday, December 16, 2014 11:09:05 AM UTC+11, Christian Hammond > > >> wrote: > > >> > > > > >> > > Is the IP address displayed a separate server, or is it the IP of > the > > >> > > Review Board server? > > >> > > > > >> > > What mail server software is running on that address? > > >> > > > > >> > > Christian > > >> > > > > >> > > > > >> > > On Monday, December 15, 2014, MoonWalker > > > wrote: > > >> > > > > >> > >> hi, > > >> > >> > > >> > >> I had to migrate the RB. No issues on the migration, both > machines > > >> were > > >> > >> using the same RB version (latest one). > > >> > >> > > >> > >> The mail server will forward every email, it does not require > > >> logging nor > > >> > >> psw. > > >> > >> > > >> > >> RB stop sending any emails any more. > > >> > >> > > >> > >> The logs does not show anything related to email. Is it possible > to > > >> debug > > >> > >> this issue using some other Linux logs? > > >> > >> > > >> > >> I attached a screenshot of the email server configuration. > > >> > >> > > >> > >> > > >> > >> > > >> > >> > > >> > >> > > >> > >> > > >> > >> On Monday, December 15, 2014 8:43:56 PM UTC+11, Christian > Hammond > > >> wrote: > > >> > >>> > > >> > >>> Hi, > > >> > >>> > > >> > >>> Is there anything in common between the ones that do work, and > the > > >> ones > > >> > >>> that don't? > > >> > >>> > > >> > >>> Is Review Board configured to talk to an external mail server, > or > > >> > >>> something like a local sendmail? > > >> > >>> > > >> > >>> When e-mails are sent, are they sent immediately, or is there a > > >> > >>> significant delay? > > >> > >>> > > >> > >>> Also, are you sending to individual users, or mailing lists? > > >> > >>> > > >> > >>> Christian > > >> > >>> > > >> > >>> -- > > >> > >>> Christian Hammond - chri...@beanbaginc.com > > >> > >>> Review Board - https://www.reviewboard.org > > >> > >>> Beanbag, Inc. - https://www.beanbaginc.com > > >> > >>> > > >> > >>> -----Original Message----- > > >> > >>> From: MoonWalker > > >> > >>> Reply: revie...@googlegroups.com > > > >> > >>> Date: December 14, 2014 at 8:42:32 PM > > >> > >>> To: revie...@googlegroups.com > > > >> > >>> Subject: No more notifications (email) . how to debug? > > >> > >>> > > >> > >>> > My favor Team (IT) decided to do some changes to the email > server > > >> and > > >> > >>> RB > > >> > >>> > send emails once every full moon and sometimes does not even > send > > >> a > > >> > >>> single > > >> > >>> > one. Is there any way to debug any email related issue on RB. > The > > >> IT > > >> > >>> guys > > >> > >>> > say that everything is okay on their end, but I need to prove > > >> that > > >> > >>> that is > > >> > >>> > not right. I turned on the dubug mode on RB, but I do not see > any > > >> > >>> issue :-/ > > >> > >>> > > > >> > >>> > > > >> > >>> > -- > > >> > >>> > Get the Review Board Power Pack at > http://www.reviewboard.org/ > > >> > >>> powerpack/ > > >> > >>> > --- > > >> > >>> > Sign up for Review Board hosting at RBCommons: > > >> https://rbcommons.com/ > > >> > >>> > --- > > >> > >>> > Happy user? Let us know at http://www.reviewboard.org/users/ > > >> > >>> > --- > > >> > >>> > You received this message because you are subscribed to the > > >> Google > > >> > >>> Groups "reviewboard" > > >> > >>> > group. > > >> > >>> > To unsubscribe from this group and stop receiving emails from > it, > > >> send > > >> > >>> an email to reviewboard...@googlegroups.com. > > >> > >>> > For more options, visit https://groups.google.com/d/optout. > > >> > >>> > > > >> > >>> > > >> > >>> -- > > >> > >> Get the Review Board Power Pack at > > >> http://www.reviewboard.org/powerpack/ > > >> > >> --- > > >> > >> Sign up for Review Board hosting at RBCommons: > > >> https://rbcommons.com/ > > >> > >> --- > > >> > >> Happy user? Let us know at http://www.reviewboard.org/users/ > > >> > >> --- > > >> > >> You received this message because you are subscribed to the > Google > > >> Groups > > >> > >> "reviewboard" group. > > >> > >> To unsubscribe from this group and stop receiving emails from > it, > > >> send an > > >> > >> email to reviewboard...@googlegroups.com. > > >> > >> For more options, visit https://groups.google.com/d/optout. > > >> > >> > > >> > > > > >> > > > > >> > > -- > > >> > > -- > > >> > > Christian Hammond - chri...@beanbaginc.com > > >> > > Review Board - http://www.reviewboard.org > > >> > > Beanbag, Inc. - http://www.beanbaginc.com > > >> > > > > >> > > > > >> > > > >> > -- > > >> > Get the Review Board Power Pack at > > >> http://www.reviewboard.org/powerpack/ > > >> > --- > > >> > Sign up for Review Board hosting at RBCommons: > https://rbcommons.com/ > > >> > --- > > >> > Happy user? Let us know at http://www.reviewboard.org/users/ > > >> > --- > > >> > You received this message because you are subscribed to the Google > > >> Groups "reviewboard" > > >> > group. > > >> > To unsubscribe from this group and stop receiving emails from it, > send > > >> an email to reviewboard...@googlegroups.com. > > >> > For more options, visit https://groups.google.com/d/optout. > > >> > > > >> > > >> > > > > -- > > Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ > > --- > > Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ > > --- > > Happy user? Let us know at http://www.reviewboard.org/users/ > > --- > > You received this message because you are subscribed to the Google > Groups "reviewboard" > > group. > > To unsubscribe from this group and stop receiving emails from it, send > an email to reviewboard...@googlegroups.com <javascript:>. > > For more options, visit https://groups.google.com/d/optout. > > > > -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
