oh, I agree, I am using such an extension myself - but first, not all of our staffers use Firefox, many of them use MSIE - and I cannot change this - but anyway, so many office softwares, proprietary or not, use to supply such a "Save as" function nowadays (OpenOffice does), that you would expect that it's implemented in the software you are using, without having to setup some workaround yourself ...
--- Robert GRASSO System Engineer CEDRAT 15, Chemin de Malacher - Inovallée - 38246 MEYLAN Cedex - FRANCE Tel: +33 (0)4 76 90 50 45 Fax: +33 (0)4 76 90 16 09 mailto:[EMAIL PROTECTED] --- Support service : mailto:[EMAIL PROTECTED] Commercial service : mailto:[EMAIL PROTECTED] Web site : http://www.cedrat.com > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Toby > Darling > Sent: Friday, June 01, 2007 3:58 PM > To: RT Users > Subject: Re: [rt-users] RT 4 > > > > my users would deeply appreciate being able to temporarily SAVE a draft > > ticket > > If they're using firefox, I can recommend the Save Text Area extension, > it's got save to, and load from file, as well as autosave. > > Cheers > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com