Hi,
I'm fairly new to RT code structure and am having a difficult time trying to figure this out. I have created 2 separate email address, in which tickets submit perfectly into RT. What I'm trying to do is create 2 different responses according to whom the ticket is for. For example, if [EMAIL PROTECTED] is sent an email then they get the test1 auto response. If [EMAIL PROTECTED] is sent an email then they get the test2 auto response. Hopefully it's an easy thing to configure. Thanks. Bill
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
