Thiery,
We have 3.6.4 and no problem. "Notify Other Recipients" is what I was
talking about so that's ok. HHHMMM. Perhaps there is a config setting
that checks the USERS table for unprivileged users before it sends out
an email, I don't know. I think at this point, we can say the scrip and
template (no changes in template?) are OK and it must be something with
your config settings or the way your RT is working with your mailgate or
something like that. Sorry I couldn't be of more help.
Kenn
LBNL
On 4/22/2008 8:54 PM, Thierry Thelliez wrote:
> The action says 'Notify Other Recipients'. I do not have 'Notify
> Others' as an option,
>
> The RT version used is 3.6.6 updated from 3.6.5, updated in turn from 3.6.4.
>
>
> Thierry
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