The first line of your Resolved template is a blank line, correct? At 02:37 PM 4/22/2008, Thierry Thelliez wrote: >I am still stuck trying to have the CC field working (not the watcher): . > >According to the log, my added scrip (On Resolve Notify Other >Recipients with template Resolved) is called but no emails are going >out for the CC field: 'No recipients found. Not sending.'. > >On the other hand, the default scrip #9 (On Comment Notify Other >Recipients as Comment with template Correspondence) works for the CC >field (if some text is present in the Message box). > >What am I missing? > >Thierry >_______________________________________________ >http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > >Community help: http://wiki.bestpractical.com >Commercial support: [EMAIL PROTECTED] > > >Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >Buy a copy at http://rtbook.bestpractical.com
-- Gene LeDuc, GSEC Security Analyst San Diego State University _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
