I must be missing something...I added a simple scrip: Condition: On Resolve Action: Notify Other Recipients Template: Global template: Resolved Stage: TransactionCreate
And there is still no emails going out for CCs. Do I need special rights? I played with adding Watcher rights to Everybody and Unpriviledges but no luck. Thanks for any help. Thierry _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
