> RT could not load a valid user, and RT's configuration does not allow for the > creation of a new user for your email. > ------------------------------- > > I'm guessing that [email protected] is not the same as RTUSER, root.
Not unless you've told RT that this is the email address for the root user, by editing root's profile. The rest of the message is saying what you're trying to debug, you're not allowing Unprivileged users (or Everyone) to create tickets in whichever queue contains ticket 8 (or your general queue). -- Cambridge Energy Alliance: Save money. Save the planet. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
