Isn't it the administrator or the owner should be notified that a
ticket is created.
I did not installed any other package other than RT. It started
executing RT-mailgate in the bin folder to send out email.
The requestor does get an email back.
Don't i have to pick one between a sendmail or sendmailpipe?
On 9/17/2010 7:38 AM, Kevin Falcone wrote:
On Thu, Sep 16, 2010 at 03:23:43PM -0500, Ashrock wrote:
I am dealing with this problem since installation. I received
confirmation of request emails as a creator, also as a AdminCc or
Cc, on the ticket list. But the administrator, root, or the owner
never gets an email about the ticket has been created.
You've not said why administrator root or the owner should get emails
failure. Command output: local: fatal: execvp
/opt/rt3/bin/rt-mailgate-queue: No such file or directory )
that isn't an RT installed file, why are you executing it?
@MailCommand , 'sendmailpipe';
$SendMailArguments = "-oi -t";
$SendmailPath = "/usr/sbin/sendmail";
$SenderMustExistInExternaDatabase = undef;
This isn't RT_SiteConfig.pm syntax
Set($NotifyActor, 0);
You probably want to read up on this setting
-kevin
RT Training in Washington DC, USA on Oct 25& 26 2010
Last one this year -- Learn how to get the most out of RT!
RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!
