Re: [rt-users] Owner does not get emails.

[Ashrock]

 Thank you Kevin.
That will help. Thank you for helping out.

I will look at it.

On 9/17/2010 10:21 AM, Kevin Falcone wrote:

On Fri, Sep 17, 2010 at 10:10:30AM -0500, Ashrock wrote:

    Did you check my RT_SiteConfig.pm, the LDAP connection does not work. I 
have mentioned the
    apache2 error log below.
    I have configured the RT_SiteConfig.pm as instructed, do i have to put the 
username blank ?
    and the password too.

    [Fri Sep 17 15:06:56 2010] [critical]: 
RT::Authen::ExternalAuth::LDAP::_GetBoundLdapObj :
    Cannot connect to server.ammc.local

That error seems straightforward, and is unrelated to the mail
conversation we've been having.

If you search the mailing list archives, you'll find plenty of methods
for debugging a failed ldap connection.

-kevin



RT Training in Washington DC, USA on Oct 25&  26 2010
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RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!