On 24 Mar 2011 12:55, Jon Baker wrote: > I spent yesterday going on and on with our project manager about how > wonderful the dashboard subscriptions are, and so we set up her RT account to > send her a daily dashboard e-mail. However, when she got the e-mail, it > looks terrible - in mine, it looks all pretty like the RT home page, but in > hers the blue background is overwhelming with every other line in the list as > white. I finally concluded that the most likely issue is that she is using > Outlook (I am using Mac Mail).
Jon, It'd be really useful to see a screenshot here as an example of what's actually going wrong. Your conclusion is likely correct, but it'd be good to see the problem to confirm. Thomas > I know Outlook is horrible with html e-mail support, but I'm a bit surprised > that this occurred and that I can't find anything in the archives referencing > it. Is there either; > > a) A patch that modifies the outgoing e-mail to work with the limited Outlook > html support or, > b) A way to send the dashboard e-mails as plain text instead of html? > > Thanks!
