(11/03/24 13:53), Jon Baker wrote:
Sure thing, Thomas,
Here's a screenshot:
http://files.jdavidbaker.com/uploads/3c93e/bdd17f.png
That looks pretty bad, but is admittedly not as bad as I thought it
would look.
Which version of Outlook is this?
Shawn
On Mar 24, 2011, at 12:33 PM, rt-users-requ...@lists.bestpractical.com wrote:
On 24 Mar 2011 12:55, Jon Baker wrote:
I spent yesterday going on and on with our project manager about how wonderful
the dashboard subscriptions are, and so we set up her RT account to send her a
daily dashboard e-mail. However, when she got the e-mail, it looks terrible -
in mine, it looks all pretty like the RT home page, but in hers the blue
background is overwhelming with every other line in the list as white. I
finally concluded that the most likely issue is that she is using Outlook (I am
using Mac Mail).
Jon,
It'd be really useful to see a screenshot here as an example of what's
actually going wrong. Your conclusion is likely correct, but it'd be
good to see the problem to confirm.
Thomas
I know Outlook is horrible with html e-mail support, but I'm a bit surprised
that this occurred and that I can't find anything in the archives referencing
it. Is there either;
a) A patch that modifies the outgoing e-mail to work with the limited Outlook
html support or,
b) A way to send the dashboard e-mails as plain text instead of html?
Thanks!
