Sure thing, Thomas, Here's a screenshot:
http://files.jdavidbaker.com/uploads/3c93e/bdd17f.png On Mar 24, 2011, at 12:33 PM, rt-users-requ...@lists.bestpractical.com wrote: > On 24 Mar 2011 12:55, Jon Baker wrote: >> I spent yesterday going on and on with our project manager about how >> wonderful the dashboard subscriptions are, and so we set up her RT account >> to send her a daily dashboard e-mail. However, when she got the e-mail, it >> looks terrible - in mine, it looks all pretty like the RT home page, but in >> hers the blue background is overwhelming with every other line in the list >> as white. I finally concluded that the most likely issue is that she is >> using Outlook (I am using Mac Mail). > > Jon, > > It'd be really useful to see a screenshot here as an example of what's > actually going wrong. Your conclusion is likely correct, but it'd be > good to see the problem to confirm. > > Thomas > >> I know Outlook is horrible with html e-mail support, but I'm a bit surprised >> that this occurred and that I can't find anything in the archives >> referencing it. Is there either; >> >> a) A patch that modifies the outgoing e-mail to work with the limited >> Outlook html support or, >> b) A way to send the dashboard e-mails as plain text instead of html? >> >> Thanks! -- Jon Baker Systems Administrator Church on the Move 1003 N 129th E Ave Tulsa OK 74116 (918) 234-5656 CONFIDENTIALITY NOTICE: This transmission may be confidential and subject to legal privilege. If you are not the intended recipient of this message, you may not review, disclose, print, copy or disseminate this information. If you have received this in error, please reply and notify the sender (only) and delete the message. Unauthorized interception of this e-mail is a violation of federal criminal law.
