Hi Stephen, Am 19.01.2017 um 13:33 schrieb Cena, Stephen (ext. 300): > I had that issue initially, and changed the value to 64MB. It was > originally 4MB, then I increased it to 16MB, it’s been at 64MB for some > time.
You can check your RT database to see whether 64MB is enough by running select max(OCTET_LENGTH(Content)) from Attachments; in the context for your RT4 database. If that query comes up with anything above 48MB, I'd raise that variable to a suitably higher value. MfG, Thomas Bätzler -- BRINGE Informationstechnik GmbH Zur Seeplatte 12 D-76228 Karlsruhe Germany Fon: +49 721 94246-0 Fon: +49 171 5438457 Fax: +49 721 94246-66 Web: http://www.bringe.de/ Geschäftsführer: Dipl.-Ing. (FH) Martin Bringe Ust.Id: DE812936645, HRB 108943 Mannheim