Log Files Size Limit
AR Gurus, I'm running AR System 7.0 on Solaris 9 , and my logging is turned on for filters , sql and api. Within a few hours ( ~ 10 hrs ) , my filter logs are reaching 2.0 G and not taking any more log messages. we havent configured the log size limit from Admin tool. Is there anyway I can configure the system to keep pumping more log messages ? or rotate the logs ? move after limit reached and use new one etc? Cheers, BnB ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Log Files Size Limit
Hi, I just saw the same thing at a customer site. The maximum file size seems to be 2 GB on their Unix-server. Maybe this limit can be increased on the OS level? If you turn on rotating log files, you can backup the file at an interval that makes sure you does not loose data. You can then remove any duplicate rows by looking at the previous backup file. Best Regards - Misi, RRR AB, http://rrr.se AR Gurus, I'm running AR System 7.0 on Solaris 9 , and my logging is turned on for filters , sql and api. Within a few hours ( ~ 10 hrs ) , my filter logs are reaching 2.0 G and not taking any more log messages. we havent configured the log size limit from Admin tool. Is there anyway I can configure the system to keep pumping more log messages ? or rotate the logs ? move after limit reached and use new one etc? Cheers, BnB ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are -- This message was scanned by ESVA and is believed to be clean. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Log Files Size Limit
If you turn on rotating log files, you can backup the file at an interval that makes sure you does not loose data. Could you please tell me how I can do this ? Cheers, BnB On Jun 13, 12:56 pm, Misi Mladoniczky [EMAIL PROTECTED] wrote: Hi, I just saw the same thing at a customer site. The maximum file size seems to be 2 GB on their Unix-server. Maybe this limit can be increased on the OS level? If you turn on rotating log files, you can backup the file at an interval that makes sure you does not loose data. You can then remove any duplicate rows by looking at the previous backup file. Best Regards - Misi, RRR AB,http://rrr.se AR Gurus, I'm running AR System 7.0 on Solaris 9 , and my logging is turned on for filters , sql and api. Within a few hours ( ~ 10 hrs ) , my filter logs are reaching 2.0 G and not taking any more log messages. we havent configured the log size limit from Admin tool. Is there anyway I can configure the system to keep pumping more log messages ? or rotate the logs ? move after limit reached and use new one etc? Cheers, BnB ___ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org Platinum Sponsor:www.rmsportal.comARSlist: Where the Answers Are -- This message was scanned by ESVA and is believed to be clean. ___ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org Platinum Sponsor:www.rmsportal.comARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Log Files Size Limit
Could you please tell me how I can do this ? Cheers, BnB Sorry , or did you mean general cron job backups ? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Form must have a web-alias error
Hi Chintan, Assuming that you have created a Archive form and you had rearranged the Archive fields, then trying to save the form. If the above assumption is true and you are getting the Web alias error, then you have do the following. 1. Open the Archive form 2. Do the required changes 3. Click on the form tab in the menu and look for the Set Web Alias option. 4. Click on the Set Web alias option and input some alias name 5. Click on Save button. The issue won't come this time. :) Give a try and let me know. Thanks, RemProf On 6/13/08, Chintan Shah [EMAIL PROTECTED] wrote: ** Hello all, I am specifying a web-alias to an Archive type form by going to Form--CurrentView--Properties--Basic tab. Still it is giving me error message Form must have a web alias to generate a valid .jsp file name for its web view (ARERR 2920) on save. What am I doing wrong? Anything else I am missing? Thanks Chintan. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Can't move the Change ticket's Status beyond Request For Authorization.
Hi, For sure I logged in as the ticket's assignee/manager and they had respective roles Infrastructure Change Assignee/Infrastructure Change Manager respectively. Availability is Yes and are in a group. Lann Decou, Candace M wrote: But when 'you' did this, were you logged in as someone in the group for Change Assignee, or as someone in the group for Change Manager? Also, are you or is this person who is attempting this set up with appropriate roles for the group to include Infrastructure Change Manager? It could be that you don't have the proper 'roles' or groups set for yourself? This is just a guess. The people who you set up as Change Managers must be in the Change Management group (whatever you are calling it) and they must also have the Infrastructure Change Manager role assigned and they must also be set to Available. Keep us posted - I am making certain assumptions here on the setup in your environment, so not sure if I am hitting the mark for you or not. :) Candace DeCou DOI Remedy Systems Analyst Verizon Business Office: (408) 371-1112 Email: [EMAIL PROTECTED] Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of lann Sent: Wednesday, June 11, 2008 10:10 PM To: arslist@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization. For the Assignee and Manager the Status field is Disabled.Iam trying to go to the next Status Request For Change . There are no pending approvals required ,so I feel the assignee/manager can do the Status change,I clicked Approve in the Process Flow accelerator and did a Save.But no Status change happened. Lann Decou, Candace M wrote: I think the Change Manager assignee needs to move the Change Request forward. So, in other words, if I read this right, the Change Assignee is trying to move it forward but it requires some action on the part of one of the CAB members (Change Manager assignee). Who is that person or group? Try having them select 'Approve' then move on to the next stage and see if that helps. :) Candace DeCou DOI Remedy Systems Analyst Verizon Business Office: (408) 371-1112 Email: [EMAIL PROTECTED] Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman Sent: Wednesday, June 11, 2008 4:54 AM To: arslist@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization. What do you mean by unable to move...? Is there an error message or is the status field disabled? --- J.T. Shyman -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of lann Sent: Wednesday, June 11, 2008 7:46 AM To: arslist@ARSLIST.ORG Subject: Can't move the Change ticket's Status beyond Request For Authorization. Iamstuck with a problem The assignee and manager of a Change Request are unable to move the Change ticket's Status beyond Request For Authorization. I ensure the following: Assigne ehas Infrastructure Change Assignee role-Fixed Permission. Availability is Yes No approvers in Review Phase. Added the assignee as Adhoc approver and tried ,but in vain Any other configuration I missed out? Any ideas will be greatly appreciated. Thx Lann -- View this message in context: http://www.nabble.com/Can%27t-move-the-Change-ticket%27s-Status-beyond-R eque st-For-Authorization.-tp17775621p17775621.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are -- View this message in context: http://www.nabble.com/Can%27t-move-the-Change-ticket%27s-Status-beyond-R equest-For-Authorization.-tp17775621p17792536.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com.
Re: Can't move the Change ticket's Status beyond Request For Authorization.
There are no approvers displayed in the approal tab at all. lann Decou, Candace M wrote: Oh and also they should have the role for Infrastructure Change Approver as well I think. :) Candace DeCou DOI Remedy Systems Analyst Verizon Business Office: (408) 371-1112 Email: [EMAIL PROTECTED] Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of lann Sent: Wednesday, June 11, 2008 10:10 PM To: arslist@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization. For the Assignee and Manager the Status field is Disabled.Iam trying to go to the next Status Request For Change . There are no pending approvals required ,so I feel the assignee/manager can do the Status change,I clicked Approve in the Process Flow accelerator and did a Save.But no Status change happened. Lann Decou, Candace M wrote: I think the Change Manager assignee needs to move the Change Request forward. So, in other words, if I read this right, the Change Assignee is trying to move it forward but it requires some action on the part of one of the CAB members (Change Manager assignee). Who is that person or group? Try having them select 'Approve' then move on to the next stage and see if that helps. :) Candace DeCou DOI Remedy Systems Analyst Verizon Business Office: (408) 371-1112 Email: [EMAIL PROTECTED] Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman Sent: Wednesday, June 11, 2008 4:54 AM To: arslist@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization. What do you mean by unable to move...? Is there an error message or is the status field disabled? --- J.T. Shyman -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of lann Sent: Wednesday, June 11, 2008 7:46 AM To: arslist@ARSLIST.ORG Subject: Can't move the Change ticket's Status beyond Request For Authorization. Iamstuck with a problem The assignee and manager of a Change Request are unable to move the Change ticket's Status beyond Request For Authorization. I ensure the following: Assigne ehas Infrastructure Change Assignee role-Fixed Permission. Availability is Yes No approvers in Review Phase. Added the assignee as Adhoc approver and tried ,but in vain Any other configuration I missed out? Any ideas will be greatly appreciated. Thx Lann -- View this message in context: http://www.nabble.com/Can%27t-move-the-Change-ticket%27s-Status-beyond-R eque st-For-Authorization.-tp17775621p17775621.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are -- View this message in context: http://www.nabble.com/Can%27t-move-the-Change-ticket%27s-Status-beyond-R equest-For-Authorization.-tp17775621p17792536.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are -- View this message in context: http://www.nabble.com/Can%27t-move-the-Change-ticket%27s-Status-beyond-Request-For-Authorization.-tp17775621p17822505.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the
sanity check -- users submit tickets without fixed/floating license.
Okay, I have my submitter mode set to Locked and has been for quite some time. I have a user though, that has a read license, and when she goes to create a ticket, she's getting the following error: ARERR [8932] You do not have write license It is true she doesn't, but if your submitter mode is locked, then you don't need a license. What am I missing? Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: sanity check -- users submit tickets without fixed/floating license.
Running Mid-Tier 7.1 and server 7.1 Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Gary Opela (Corporate) Sent: Friday, June 13, 2008 8:22 AM To: 'arslist@ARSLIST.ORG' Subject: sanity check -- users submit tickets without fixed/floating license. Okay, I have my submitter mode set to Locked and has been for quite some time. I have a user though, that has a read license, and when she goes to create a ticket, she's getting the following error: ARERR [8932] You do not have write license It is true she doesn't, but if your submitter mode is locked, then you don't need a license. What am I missing? Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: sanity check -- users submit tickets without fixed/floating license.
Gary, The theory is correct. However, the practice might be that a Submit actually also does a Modify. You need to check the actual workflow to identify what is failing. Also keep in mind that Submitter mode Locked is not the only requirement. The fields may need to be Open at Submit, or the user may have to have explicit change authority to the field to be able to supply a value at all for any field that they are setting, and at least all Required fields. HTH. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On Fri, Jun 13, 2008 at 9:21 AM, Gary Opela (Corporate) [EMAIL PROTECTED] wrote: ** Okay, I have my submitter mode set to Locked and has been for quite some time. I have a user though, that has a read license, and when she goes to create a ticket, she's getting the following error: ARERR [8932] You do not have write license It is true she doesn't, but if your submitter mode is locked, then you don't need a license. What am I missing? Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(R) Level 3 Rated Company ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: sanity check -- users submit tickets without fixed/floating license.
The fields have to have Allow Any User to Submit checked. Dwayne Martin James Madison University Original message Date: Fri, 13 Jun 2008 09:37:15 -0400 From: Carey Matthew Black [EMAIL PROTECTED] Subject: Re: sanity check -- users submit tickets without fixed/floating license. To: arslist@ARSLIST.ORG Gary, The theory is correct. However, the practice might be that a Submit actually also does a Modify. You need to check the actual workflow to identify what is failing. Also keep in mind that Submitter mode Locked is not the only requirement. The fields may need to be Open at Submit, or the user may have to have explicit change authority to the field to be able to supply a value at all for any field that they are setting, and at least all Required fields. HTH. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On Fri, Jun 13, 2008 at 9:21 AM, Gary Opela (Corporate) [EMAIL PROTECTED] wrote: ** Okay, I have my submitter mode set to Locked and has been for quite some time. I have a user though, that has a read license, and when she goes to create a ticket, she's getting the following error: ARERR [8932] You do not have write license It is true she doesn't, but if your submitter mode is locked, then you don't need a license. What am I missing? Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(R) Level 3 Rated Company ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Question: Is anyone out there running Mid-Tier v7.1.0 on a 64-bit Windows 2003 OS with a 64-bit JVM?
Thank you so much for your help! -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of strauss Sent: Thursday, June 12, 2008 6:19 PM To: arslist@ARSLIST.ORG Subject: Re: Question: Is anyone out there running Mid-Tier v7.1.0 on a 64-bit Windows 2003 OS with a 64-bit JVM? My guess would be yes since the BEST solution is to put a mid-tier on the Crystal server to handle reports, complete with crystal viewer, and have your primary mid-tier configured to point at BOXI/Crystal Report Server 11 on a different machine with Midtier - that offloads reporting, and removes the need for the .rpt files to get shared between the mid-tier server and the crystal server. The only machine I have IE 6 on is my old 2000 server desktop that was my complete console into ARS 5.1.2, so there is no way to compare speed. It is still set up with the 5.1.2 User and Admin Tools. It is something like a P III 800, so it doesn't do anything quickly. I don't have access to an current hardware XP machine with IE 6. I just tested it (remoted in same subnet - I'm over in the server building), and it is still faster (IE 6 on 2000 server) than the User Tool on XP, and in fact it was faster than IE 7 on XP (remoted in from mac over wireless) although the XP box has Outlook 2007, PowerPoint 2007, Outlook Express and another IE 7 session already open (not bad for 1 gb) with both hitting mid-tier simultaneously. Maybe IE 6 is faster... you'll need to do some testing on equivalent platforms. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing IT Center http://itsm.unt.edu/ -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bilinski, John Sent: Thursday, June 12, 2008 3:51 PM To: arslist@ARSLIST.ORG Subject: Re: Question: Is anyone out there running Mid-Tier v7.1.0 on a 64-bit Windows 2003 OS with a 64-bit JVM? Chris, I figured that much because there is no way the Mid-Tier would outpace the User Client if all were together on one server. Now that this information on what your environment is out there can you tell me 2 more things before I retire tonight: If we are running 2 load balance Web Servers each with: Quad Core Xeon 3.0 with 16GB or RAM as the Mid-Tier Servers, and we are running a third Web server with matching hardware specs with Crystal Enterprise XI 64-bit (SAP said BOXI Ent will run totally 64-bit) then: 1. Will I need to install 32-bit JVM to run the mid-tier Crystal Viewer and a 64-bit JVM to Run Crystal Enterprise XI? 2. Will my Mid-Tier if accessed through IE 6 scream passed the user tool in terms of performance like you said earlier by 10-15%? Thank you everyone for your help...seriously! -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of strauss Sent: Thursday, June 12, 2008 4:32 PM To: arslist@ARSLIST.ORG Subject: Re: Question: Is anyone out there running Mid-Tier v7.1.0 on a 64-bit Windows 2003 OS with a 64-bit JVM? No - and think I barfed up the specs on the AR server two messages ago - that's the SQL Server. Three separate machines for most functions. Mid-Tier, Flashboards, and Kinetic Webs:Win2K3 Enterprise R2 x64 on a DL380G5 2 x Quad Core 1.87 ghz Xeon and 12 gb Ram AR Server, AREmail etc.; all apps except RKM: Win2K3 Enterprise x64 on a DL380G5 2 x Quad Core 2.33 ghz Xeon and 12 gb Ram SQL Server 2005 x64: Win2K3 Enterprise x64 on a DL385 2 x Dual Core 2.6 ghz Opteron and 10 gb RAM A couple of 32-bit Win2K3 Enterprise servers on older DL380s host AIE 7.1 and RKM 7.2 on one, and another mid-tier with Crystal Report Server XI just for reporting on another. They do not play well with others, or in the case of CRXI won't run on x64. Every web server except CRXI is Tomcat internal catalina (5.5.20 or 5.5.26); CRXI is on IIS and .NET to stay out of the java world. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, June 12, 2008 2:10 PM To: arslist@ARSLIST.ORG Subject: Re: Question: Is anyone out there running Mid-Tier v7.1.0 on a 64-bit Windows 2003 OS with a 64-bit JVM? ** Chris, are your app server and web server on the same server? Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI® Level 3 Rated Company ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum
Re: sanity check -- users submit tickets without fixed/floating license.
Thanks, I forgot about that caveat. I do not think that should be required, since they have a modify permission to the field, but I remember now that it is required. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin Sent: Friday, June 13, 2008 8:51 AM To: arslist@ARSLIST.ORG Subject: Re: sanity check -- users submit tickets without fixed/floating license. The fields have to have Allow Any User to Submit checked. Dwayne Martin James Madison University Original message Date: Fri, 13 Jun 2008 09:37:15 -0400 From: Carey Matthew Black [EMAIL PROTECTED] Subject: Re: sanity check -- users submit tickets without fixed/floating license. To: arslist@ARSLIST.ORG Gary, The theory is correct. However, the practice might be that a Submit actually also does a Modify. You need to check the actual workflow to identify what is failing. Also keep in mind that Submitter mode Locked is not the only requirement. The fields may need to be Open at Submit, or the user may have to have explicit change authority to the field to be able to supply a value at all for any field that they are setting, and at least all Required fields. HTH. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On Fri, Jun 13, 2008 at 9:21 AM, Gary Opela (Corporate) [EMAIL PROTECTED] wrote: ** Okay, I have my submitter mode set to Locked and has been for quite some time. I have a user though, that has a read license, and when she goes to create a ticket, she's getting the following error: ARERR [8932] You do not have write license It is true she doesn't, but if your submitter mode is locked, then you don't need a license. What am I missing? Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(R) Level 3 Rated Company ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Can't move the Change ticket's Status beyond Request For Authorization.
Sorry to jump in so late, but I would probably check the Approval Process Mappings and see what status you have set to move to if there are no approvers. This is where you can set the status defaults for each stage. Also, if there is a 'Business Approval' stage/phase, and there are no approvers defined, the change remains in Request for Change status and requires the Change Manager or Change Assignee to move the change forward. (Sounds like you may have already tried this one.) Also, if you want to run an arlog I would be happy to look at it to see why the status isn't changing. Thanks, LisaD -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of lann Sent: Friday, June 13, 2008 7:42 AM To: arslist@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization. There are no approvers displayed in the approal tab at all. lann Decou, Candace M wrote: Oh and also they should have the role for Infrastructure Change Approver as well I think. :) Candace DeCou DOI Remedy Systems Analyst Verizon Business Office: (408) 371-1112 Email: [EMAIL PROTECTED] Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of lann Sent: Wednesday, June 11, 2008 10:10 PM To: arslist@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization. For the Assignee and Manager the Status field is Disabled.Iam trying to go to the next Status Request For Change . There are no pending approvals required ,so I feel the assignee/manager can do the Status change,I clicked Approve in the Process Flow accelerator and did a Save.But no Status change happened. Lann Decou, Candace M wrote: I think the Change Manager assignee needs to move the Change Request forward. So, in other words, if I read this right, the Change Assignee is trying to move it forward but it requires some action on the part of one of the CAB members (Change Manager assignee). Who is that person or group? Try having them select 'Approve' then move on to the next stage and see if that helps. :) Candace DeCou DOI Remedy Systems Analyst Verizon Business Office: (408) 371-1112 Email: [EMAIL PROTECTED] Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman Sent: Wednesday, June 11, 2008 4:54 AM To: arslist@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization. What do you mean by unable to move...? Is there an error message or is the status field disabled? --- J.T. Shyman -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of lann Sent: Wednesday, June 11, 2008 7:46 AM To: arslist@ARSLIST.ORG Subject: Can't move the Change ticket's Status beyond Request For Authorization. Iamstuck with a problem The assignee and manager of a Change Request are unable to move the Change ticket's Status beyond Request For Authorization. I ensure the following: Assigne ehas Infrastructure Change Assignee role-Fixed Permission. Availability is Yes No approvers in Review Phase. Added the assignee as Adhoc approver and tried ,but in vain Any other configuration I missed out? Any ideas will be greatly appreciated. Thx Lann -- View this message in context: http://www.nabble.com/Can%27t-move-the-Change-ticket%27s-Status-beyond-R eque st-For-Authorization.-tp17775621p17775621.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are -- View this message in context: http://www.nabble.com/Can%27t-move-the-Change-ticket%27s-Status-beyond-R equest-For-Authorization.-tp17775621p17792536.html Sent from the ARS (Action Request System) mailing list archive
OT: Anyone know of any good free blogs?
We have a request to look into adding a blog to our website. Does anyone know of any good, free blog tools that we could embed into our website? I really don't know much about blogs, I've used and read some, but never looked into actually moderating or creating one. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OT: Anyone know of any good free blogs?
One of the primary factors will be the languages you can/will support on the web server. Try narrowing it down using that: java, php, ruby, python, etc. Axton On Fri, Jun 13, 2008 at 10:35 AM, Gary Opela (Corporate) [EMAIL PROTECTED] wrote: ** We have a request to look into adding a blog to our website. Does anyone know of any good, free blog tools that we could embed into our website? I really don't know much about blogs, I've used and read some, but never looked into actually moderating or creating one. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(R) Level 3 Rated Company __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OT: Anyone know of any good free blogs?
Well, what we have been tasked with is to find a blog that we can add to our website. This particular website is HTML. The blog would need to be embedded in our HTML. We are hoping to change the above requirement to allow us to link to a blog that is hosted by another site, but that is still in negotiation. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Friday, June 13, 2008 10:08 AM To: arslist@ARSLIST.ORG Subject: Re: OT: Anyone know of any good free blogs? One of the primary factors will be the languages you can/will support on the web server. Try narrowing it down using that: java, php, ruby, python, etc. Axton On Fri, Jun 13, 2008 at 10:35 AM, Gary Opela (Corporate) [EMAIL PROTECTED] wrote: ** We have a request to look into adding a blog to our website. Does anyone know of any good, free blog tools that we could embed into our website? I really don't know much about blogs, I've used and read some, but never looked into actually moderating or creating one. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(R) Level 3 Rated Company __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Error 193: 0xc1 when starting Remedy services
I wanted to track this issue which I resolved since I only saw one occurrence of it in the arslist archives that did not have a solution. My HelpDesk staff periodically reboot my remedy application server just to clear any memory errors. They happen to do a reboot while I was on vacation and had to contact me because the Remedy services didn't start. It kept on getting this strange error: Could not start the AR System Portmapper service on Local Computer. Error 193: 0xc1 I checked my logs and it never clued me what the problem was. I went as far as bringing up my DR server into production and contacted support for assistance. We tried reinstalling the Remedy applications but as soon as the install completed we would get the same error. No luck. Searching the arslists did not show any assistance. Well to make a longer story short, three days later I decided to Google the error and found this. http://www.brainlitter.com/archives/2006/07/error_193_0xc1.htm It said that this guy had this same error when starting up MS SQL, not Remedy related. The problem was that he found a file on his D drive D:\Program. Hmm... Well I looked at my D: drive and low and behold I found this same file. I looked at the create date then renamed it to something else. I went to services and what do you know all the Remedy services started right up. How it got there? I was developing a batch file on that date a few weeks ago and on one run I forgot to surround the path D:\Program Files\.. with double quotes. So when it was run it created a NULL file called Program. So like I said I wanted to track this error, because this very STUPID mistake of mine wasted 3 days of my time trying to figure it out when it could have been resolved in like 2 seconds. Well at least now I know my Disaster Recovery process works. Steve ARSystem 6.3 patch 23 on Windows 2003 server Oracle 10gR1 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OT: Anyone know of any good free blogs?
Wordpress (http://wordpress.org/) is a good one if you're looking for MySQL/PHP. On 6/13/08, Axton [EMAIL PROTECTED] wrote: One of the primary factors will be the languages you can/will support on the web server. Try narrowing it down using that: java, php, ruby, python, etc. Axton On Fri, Jun 13, 2008 at 10:35 AM, Gary Opela (Corporate) [EMAIL PROTECTED] wrote: ** We have a request to look into adding a blog to our website. Does anyone know of any good, free blog tools that we could embed into our website? I really don't know much about blogs, I've used and read some, but never looked into actually moderating or creating one. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(R) Level 3 Rated Company __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OT: Anyone know of any good free blogs?
They are all going to require some type of language/data storage support (e.g., oracle, mysql, pgsql, sqlite, etc.) on the back end above and beyond html. Axton On Fri, Jun 13, 2008 at 11:16 AM, Gary Opela (Corporate) [EMAIL PROTECTED] wrote: Well, what we have been tasked with is to find a blog that we can add to our website. This particular website is HTML. The blog would need to be embedded in our HTML. We are hoping to change the above requirement to allow us to link to a blog that is hosted by another site, but that is still in negotiation. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Friday, June 13, 2008 10:08 AM To: arslist@ARSLIST.ORG Subject: Re: OT: Anyone know of any good free blogs? One of the primary factors will be the languages you can/will support on the web server. Try narrowing it down using that: java, php, ruby, python, etc. Axton On Fri, Jun 13, 2008 at 10:35 AM, Gary Opela (Corporate) [EMAIL PROTECTED] wrote: ** We have a request to look into adding a blog to our website. Does anyone know of any good, free blog tools that we could embed into our website? I really don't know much about blogs, I've used and read some, but never looked into actually moderating or creating one. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(R) Level 3 Rated Company __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Anyone know of any good free blogs?
I'm a big fan of Joomla (http://www.joomla.org/), although it's got lots of functionality in addition to just blogs. It requires PHP and MySQL and I've gotten it working on both Linux (Apache) and Windows (IIS), although Linux and Apache are the easiest. On another email, you mentioned that your site is pure HTML. I would also suggest that if you do implement Joomla or something else, you migrate all of your HTML content to that application. Pure-HTML websites are considered outdated and difficult to maintain. It's like using vi to edit Word documents. Shawn Pierson From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Friday, June 13, 2008 9:36 AM To: arslist@ARSLIST.ORG Subject: OT: Anyone know of any good free blogs? ** We have a request to look into adding a blog to our website. Does anyone know of any good, free blog tools that we could embed into our website? I really don't know much about blogs, I've used and read some, but never looked into actually moderating or creating one. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OT: Anyone know of any good free blogs?
Hey now we're talking about something that I can help with. First of, you can use a standard html to display a blog provided by a third party service, though you would have to use javascript and some ajax to pull the information to you site. This gets a little messy and is not really the best solution, though I have done this before and it gets the job done. A better solution would be to use a third party app that's integrated into your site. For this first decided on what language is good for your environment, php, asp, asp.net, or cold fusion. This will most likely be determined by your current envirmonet. If you end up going the asp.net route I can recommend quite a few good applications that are worth looking into. I have alot of experience with asp.net and ajax development so feel free to email me off the list if you want. Matt Ferrigno On 6/13/08, Gary Opela (Corporate) [EMAIL PROTECTED] wrote: Well, what we have been tasked with is to find a blog that we can add to our website. This particular website is HTML. The blog would need to be embedded in our HTML. We are hoping to change the above requirement to allow us to link to a blog that is hosted by another site, but that is still in negotiation. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company -Original Message- From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of Axton Sent: Friday, June 13, 2008 10:08 AM To: arslist@ARSLIST.ORG Subject: Re: OT: Anyone know of any good free blogs? One of the primary factors will be the languages you can/will support on the web server. Try narrowing it down using that: java, php, ruby, python, etc. Axton On Fri, Jun 13, 2008 at 10:35 AM, Gary Opela (Corporate) [EMAIL PROTECTED] wrote: ** We have a request to look into adding a blog to our website. Does anyone know of any good, free blog tools that we could embed into our website? I really don't know much about blogs, I've used and read some, but never looked into actually moderating or creating one. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(R) Level 3 Rated Company __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
OT: BBQ tour
My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OT: BBQ tour
What a cool idea!! And congratulations to your son on graduation and choosing a most honorable next step with the Marines. He must be truly special! Susan On Fri, Jun 13, 2008 at 10:46 AM, Rick Cook [EMAIL PROTECTED] wrote: ** My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Question: Permission Issues with Infrastructure Change Management 7.x
I am running into some permission issues while I am testing Change Management 7x. For example I created a user chgmanager. This user has is in the proper support groups and has the proper functional roles as a Change Manager and Change Assignee. But when I open certain change Requests I am getting this error: ARERR [332] You do not have write access (at create time) to field : 179 ARERR [333] You have no access to field : 7 then a second error: ARERR [313] Data types are not appropriate for relational operation: Field ID:7 is The Status* field but I cannot find 179. What makes me confused is that the Status* field is General Access. What gives? Also when I go to another existing Change Request to update it when I save the change it gives me this error: ARERR [330] You do not have write access to field : Address Here are the Permission groups my chgmanager user belongs to: Asset Viewer Infrastructure Change User (Fixed) Contact Location Admin Contact organization Admin Contact People User DSL Viewer AR Permissions: Floating AR User License. Access Restrictions: Unrestricted Access Has anyone seen these permission errors before? Is there a white paper on Access controls for ITSM that gives the low-down on permissions and access? Thanks. John Bilinski Operations Services Staff JCON Help Desk 202-305-3202 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Can't move the Change ticket's Status beyond Request For Authorization.
Yes - good point, we didn't ask whether any of the approval process mappings have been changed or if they are as is out-of-box. But I still think you need to specify that the Change Manager has role of Change Approver - even if they are not specified as an approver in the Approval tab, they still may need that role permission to 'Approve' the request in this sense in order to move it along. Anyway, it wouldn't hurt to give the Change Management Approval role to the Change Manager - try it again and see if that works. Lisa - am I wrong on this? :) Candace DeCou DOI Remedy Systems Analyst Verizon Business Office: (408) 371-1112 Email: [EMAIL PROTECTED] Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lisa Westerfield Sent: Friday, June 13, 2008 7:07 AM To: arslist@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization. Sorry to jump in so late, but I would probably check the Approval Process Mappings and see what status you have set to move to if there are no approvers. This is where you can set the status defaults for each stage. Also, if there is a 'Business Approval' stage/phase, and there are no approvers defined, the change remains in Request for Change status and requires the Change Manager or Change Assignee to move the change forward. (Sounds like you may have already tried this one.) Also, if you want to run an arlog I would be happy to look at it to see why the status isn't changing. Thanks, LisaD -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of lann Sent: Friday, June 13, 2008 7:42 AM To: arslist@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization. There are no approvers displayed in the approal tab at all. lann Decou, Candace M wrote: Oh and also they should have the role for Infrastructure Change Approver as well I think. :) Candace DeCou DOI Remedy Systems Analyst Verizon Business Office: (408) 371-1112 Email: [EMAIL PROTECTED] Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of lann Sent: Wednesday, June 11, 2008 10:10 PM To: arslist@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization. For the Assignee and Manager the Status field is Disabled.Iam trying to go to the next Status Request For Change . There are no pending approvals required ,so I feel the assignee/manager can do the Status change,I clicked Approve in the Process Flow accelerator and did a Save.But no Status change happened. Lann Decou, Candace M wrote: I think the Change Manager assignee needs to move the Change Request forward. So, in other words, if I read this right, the Change Assignee is trying to move it forward but it requires some action on the part of one of the CAB members (Change Manager assignee). Who is that person or group? Try having them select 'Approve' then move on to the next stage and see if that helps. :) Candace DeCou DOI Remedy Systems Analyst Verizon Business Office: (408) 371-1112 Email: [EMAIL PROTECTED] Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman Sent: Wednesday, June 11, 2008 4:54 AM To: arslist@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization. What do you mean by unable to move...? Is there an error message or is the status field disabled? --- J.T. Shyman -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of lann Sent: Wednesday, June 11, 2008 7:46 AM To: arslist@ARSLIST.ORG Subject: Can't move the Change ticket's Status beyond Request For Authorization. Iamstuck with a problem The assignee and manager of a Change Request are unable to move the Change ticket's Status beyond Request For Authorization. I ensure the following: Assigne ehas Infrastructure Change Assignee role-Fixed Permission. Availability is Yes No approvers in Review Phase. Added the assignee as Adhoc approver and tried ,but in vain Any other configuration I missed out? Any ideas will be greatly appreciated.
Screen pop-up using a macro?
If anyone knows how to pop open a remedy form using a macro I would greatly appreciate help with this. Thank you, Coby ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OT: BBQ tour
I don't have any specific spots in mind, but Food Network has had specials on BBQ places around the country. You might try their web site to do some research. --Original Message-- From: Rick Cook To: arslist@ARSLIST.ORG ReplyTo: arslist@ARSLIST.ORG Sent: Jun 13, 2008 11:46 Subject: OT: BBQ tour ** My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ Disclaimer for DataPath This electronic message, together with any attachments, is intended exclusively for the individual or entity to which it is addressed. This communication may contain information that is privileged or confidential and is the intellectual property of the sender. If you are not the named addressee, you are expressly prohibited from reading, printing, retaining, copying, distributing or disseminating this message or any part of it or any attachments or any information contained therein. Doing so may be actionable under state or federal laws. If you have received this message in error, please notify the sender immediately either by phone (866-855-3800) or reply to this e-mail and immediately delete all copies of this message and any attachments. All electronic messages and attachments sent and received are subject to monitoring, reading and archival by DataPath. The recipient of this electronic message is responsible for ensuring that it and any attachments are free from viruses or other software or defects that may affect any computer system into which it is received or opened. DataPath accepts no responsibility for any damage that may arise from the receipt or use of this electronic message or any attachments.
Reporting from Mid Tier
Hi, Is it possible to run Adhoc reports and export the results to an excel spreadsheet from the Mid Tier? We are on 7.x ITSM and AR System.? I see the canned reports that seem to be an option to?export - which did not work - we received an error.? I was looking for a technical guide to show us how this is done.? I have never used the mid tier to export ad hoc reports - I've always used the client.? Is this functionality to export adhoc and canned reports to excel available on the web? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Screen pop-up using a macro?
I would recommend using an ARTask. We used to use Macros with screen pops, but ARTask is much cleaner. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Coby West Sent: Friday, June 13, 2008 12:19 PM To: arslist@ARSLIST.ORG Subject: Screen pop-up using a macro? If anyone knows how to pop open a remedy form using a macro I would greatly appreciate help with this. Thank you, Coby __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ STATEMENT OF CONFIDENTIALITY: The information contained in this message or any attachments to this message are intended only for the person(s) or entity to which it is addressed and may contain confidential and/or privileged material as well as being protected from disclosure. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is strictly prohibited. If you received this in error, please contact us immediately and delete the material from any computer. Thank You. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Question: Permission Issues with Infrastructure Change Management 7.x
Just out of curiosity (I have not started the process of configuring Change Management on our system yet - was too busy getting IM, SLM, RKM, and Kinetic Request implemented, and still have PM to go), are you on patch 007 of the ITSM 7 application? Patch 007 consisted _primarily_ of fixes to Change Management, so I would not want to even attempt to configure and test it at a lower patch level. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing IT Center http://itsm.unt.edu/ http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bilinski, John Sent: Friday, June 13, 2008 11:15 AM To: arslist@ARSLIST.ORG Subject: Question: Permission Issues with Infrastructure Change Management 7.x ** I am running into some permission issues while I am testing Change Management 7x. For example I created a user chgmanager. This user has is in the proper support groups and has the proper functional roles as a Change Manager and Change Assignee. But when I open certain change Requests I am getting this error: ARERR [332] You do not have write access (at create time) to field : 179 ARERR [333] You have no access to field : 7 then a second error: ARERR [313] Data types are not appropriate for relational operation: Field ID:7 is The Status* field but I cannot find 179. What makes me confused is that the Status* field is General Access. What gives? Also when I go to another existing Change Request to update it when I save the change it gives me this error: ARERR [330] You do not have write access to field : Address Here are the Permission groups my chgmanager user belongs to: Asset Viewer Infrastructure Change User (Fixed) Contact Location Admin Contact organization Admin Contact People User DSL Viewer AR Permissions: Floating AR User License. Access Restrictions: Unrestricted Access Has anyone seen these permission errors before? Is there a white paper on Access controls for ITSM that gives the low-down on permissions and access? Thanks. John Bilinski Operations Services Staff JCON Help Desk 202-305-3202 __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OT: BBQ tour
I have seen multiple Food Network specials and shows about BBQ - that's kinda how I got the idea. Well, that, and that we both love BBQ. My son's been able to keep up with my rib appetite since he was 10. I'm looking for places that the Food Network may have never heard of, but that you have. I don't care what kind of Q it is - if it's grilled or smoked, pork or beef, wet or dry. If it's real good, I want to try it. Rick On Fri, Jun 13, 2008 at 9:21 AM, Mac Rhoades [EMAIL PROTECTED] wrote: I don't have any specific spots in mind, but Food Network has had specials on BBQ places around the country. You might try their web site to do some research. --Original Message-- From: Rick Cook To: arslist@ARSLIST.ORG ReplyTo: arslist@ARSLIST.ORG Sent: Jun 13, 2008 11:46 Subject: OT: BBQ tour ** My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OT: BBQ tour
If you are going to be near San Antonio skip the Alamo and go to Rudy's The Worst BBQ in Texas! (but don't believe them). http://www.tripadvisor.com/Restaurant_Review-g60956-d470043-Reviews-Rudy_s_Barbecue-San_Antonio_Texas.html I have eaten there several times and it is great and you can't get more authentic. -scott On Friday, June 13, 2008, at 12:35PM, Rick Cook [EMAIL PROTECTED] wrote: I have seen multiple Food Network specials and shows about BBQ - that's kinda how I got the idea. Well, that, and that we both love BBQ. My son's been able to keep up with my rib appetite since he was 10. I'm looking for places that the Food Network may have never heard of, but that you have. I don't care what kind of Q it is - if it's grilled or smoked, pork or beef, wet or dry. If it's real good, I want to try it. Rick On Fri, Jun 13, 2008 at 9:21 AM, Mac Rhoades [EMAIL PROTECTED] wrote: I don't have any specific spots in mind, but Food Network has had specials on BBQ places around the country. You might try their web site to do some research. --Original Message-- From: Rick Cook To: arslist@ARSLIST.ORG ReplyTo: arslist@ARSLIST.ORG Sent: Jun 13, 2008 11:46 Subject: OT: BBQ tour ** My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Question: Permission Issues with Infrastructure Change Management 7.x
I know this much, that I am on Change Management v7.0.3. As for the patch level, that is a little tricky because I had an issue that I discovered when I tried to install the data Management Tool where the Data Management Tool installer could not find the patch level of any of my ITSM installed applications. I called Remedy Support and they were like don't worry about it and sent me a shared properties record to import into the Share Application Properties form so the installer would read patch level 6. Because of this I can't really tell you what patch I am on. Are you suggesting to download the Change management patch 7? I thought it was only on patch 6? These error are not good because I know how the Permissions structures are in Change 7 and these error just don't make sense. I will download and try to install it unless you have run into permission errors on Incident or Problem that are like this? Thanks. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of strauss Sent: Friday, June 13, 2008 12:33 PM To: arslist@ARSLIST.ORG Subject: Re: Question: Permission Issues with Infrastructure Change Management 7.x ** Just out of curiosity (I have not started the process of configuring Change Management on our system yet - was too busy getting IM, SLM, RKM, and Kinetic Request implemented, and still have PM to go), are you on patch 007 of the ITSM 7 application? Patch 007 consisted _primarily_ of fixes to Change Management, so I would not want to even attempt to configure and test it at a lower patch level. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing IT Center http://itsm.unt.edu/ http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bilinski, John Sent: Friday, June 13, 2008 11:15 AM To: arslist@ARSLIST.ORG Subject: Question: Permission Issues with Infrastructure Change Management 7.x ** I am running into some permission issues while I am testing Change Management 7x. For example I created a user chgmanager. This user has is in the proper support groups and has the proper functional roles as a Change Manager and Change Assignee. But when I open certain change Requests I am getting this error: ARERR [332] You do not have write access (at create time) to field : 179 ARERR [333] You have no access to field : 7 then a second error: ARERR [313] Data types are not appropriate for relational operation: Field ID:7 is The Status* field but I cannot find 179. What makes me confused is that the Status* field is General Access. What gives? Also when I go to another existing Change Request to update it when I save the change it gives me this error: ARERR [330] You do not have write access to field : Address Here are the Permission groups my chgmanager user belongs to: Asset Viewer Infrastructure Change User (Fixed) Contact Location Admin Contact organization Admin Contact People User DSL Viewer AR Permissions: Floating AR User License. Access Restrictions: Unrestricted Access Has anyone seen these permission errors before? Is there a white paper on Access controls for ITSM that gives the low-down on permissions and access? Thanks. John Bilinski Operations Services Staff JCON Help Desk 202-305-3202 __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Reporting from Mid Tier
Yes Kathy - you can create and export ARSystem reports to csv from the mid-tier. Go into Reports and set up a standard AR system report. Save it, then Run it, but when you run select Run to Destination - File and in Format select csv. This should automatically set the Character Encoding field to windows-1252. Click on Run - then when prompted for the Report File name give it a name and save it where you want. That's about it. The only problem I sometimes encounter with this is that I am prompted to Save the Report twice before it works. Now there is also a way to 'export' the Crystal reports. Open up a Crystal Report and once you are in the view of it, select Export Report (this is a little icon under the File menu item). You can select the format, including Excel, to export to. As for the errors you got when you tried this, not sure - it could be an environment variable - a bad path statement - who knows, so without more information I probably can't help with that one. Let me know if you need any other help with setting them up. :-) Candace DeCou DOI Remedy Systems Analyst Verizon Business Office: (408) 371-1112 Email: [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris Sent: Friday, June 13, 2008 9:30 AM To: arslist@ARSLIST.ORG Subject: Reporting from Mid Tier ** Hi, Is it possible to run Adhoc reports and export the results to an excel spreadsheet from the Mid Tier? We are on 7.x ITSM and AR System. I see the canned reports that seem to be an option to export - which did not work - we received an error. I was looking for a technical guide to show us how this is done. I have never used the mid tier to export ad hoc reports - I've always used the client. Is this functionality to export adhoc and canned reports to excel available on the web? Get the Moviefone Toolbar http://toolbar.aol.com/moviefone/download.html?ncid=aolcmp00051 1 . Showtimes, theaters, movie news, more! __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OT: BBQ tour
Wow Rick! Great idea for a father son trip And a wonderful way to send him off on a truly momentous journey! Good luck to him (and you). Sometimes (I've discovered) the best way (in the south...can't speak for TX) to find great Q is to get off the beaten path. Find those little country towns and look to see which place has parking! There are some real hidden gems out there! I just found out that this is my last month in Seattle, but your idea has inspired me to pull out my Oklahoma Joe for one more round of smoking before I load up the family and head East. Take care of yourself, We'll keep young master Cook in our thoughts! Warren On Fri, Jun 13, 2008 at 8:46 AM, Rick Cook [EMAIL PROTECTED] wrote: ** My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ -- Warren R. Baltimore II Remedy Developer UW Medicine IT Services School of Medicine University of Washington Box 358220 1325 Fourth Ave, Suite 2000 Seattle, WA 98101 The opinions expressed in this e-mail are in no way those of the University of Washington, or the State of Washington. They are my own. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: BBQ tour
Hey Rick - if you end up just hitting 5 to go south you will probably miss this, but just in case my favorite is Back Forty BBQ. They have about 4 or 5 locations - all in the northern California area (more north even than I am - I have to drive almost 60 miles to get to the closest one). It's Austin Texas style and I go out of my way to buy their sauce - ymm. You may not make it there, but you never know. Have lots of fun and lots of adventures. See their site: http://www.backforty.us/ :-) Candace DeCou DOI Remedy Systems Analyst Verizon Business Office: (408) 371-1112 Email: [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Friday, June 13, 2008 8:46 AM To: arslist@ARSLIST.ORG Subject: OT: BBQ tour ** My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Question: Permission Issues with Infrastructure Change Management 7.x
I would definitely download and install patch 007 to ITSM 7.0.03 - ON DEVELOPMENT FIRST, and make sure that it does not affect anything that you have in production, or circumvent any customizations. I came up with pages of post-patch 007 actions that I had to perform, where patch 007 had reactivated workflow that I had disabled and replaced with custom, or updated disabled workflow so that I had to carry that update into my custom objects. It also wiped out Incident Patch 9002, so I had all of that ready in a post-patch action checklist when I applied 007 to the production server. I can hardly wait to do that all again at the end of the month or in July, after patch 008 comes out. I have had some permission errors on the Problem Investigation module, specifically Known Errors, but these may have been resolved by adding a global assignment rule for Problem Management. Most of these applications require a LOT of configuration, not all of it documented, before they work at all. As I said, I have yet to put my toes in the water on Change Management... it's coiled up on my server like a water moccasin, waiting to strike. BTW, I haven't heard anyone else chime in with patch 007 to Change Management fixed my problem(s), so I don't know if any sites have applied it and seen improvement. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bilinski, John Sent: Friday, June 13, 2008 11:47 AM To: arslist@ARSLIST.ORG Subject: Re: Question: Permission Issues with Infrastructure Change Management 7.x ** I know this much, that I am on Change Management v7.0.3. As for the patch level, that is a little tricky because I had an issue that I discovered when I tried to install the data Management Tool where the Data Management Tool installer could not find the patch level of any of my ITSM installed applications. I called Remedy Support and they were like don't worry about it and sent me a shared properties record to import into the Share Application Properties form so the installer would read patch level 6. Because of this I can't really tell you what patch I am on. Are you suggesting to download the Change management patch 7? I thought it was only on patch 6? These error are not good because I know how the Permissions structures are in Change 7 and these error just don't make sense. I will download and try to install it unless you have run into permission errors on Incident or Problem that are like this? Thanks. _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of strauss Sent: Friday, June 13, 2008 12:33 PM To: arslist@ARSLIST.ORG Subject: Re: Question: Permission Issues with Infrastructure Change Management 7.x ** Just out of curiosity (I have not started the process of configuring Change Management on our system yet - was too busy getting IM, SLM, RKM, and Kinetic Request implemented, and still have PM to go), are you on patch 007 of the ITSM 7 application? Patch 007 consisted _primarily_ of fixes to Change Management, so I would not want to even attempt to configure and test it at a lower patch level. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bilinski, John Sent: Friday, June 13, 2008 11:15 AM To: arslist@ARSLIST.ORG Subject: Question: Permission Issues with Infrastructure Change Management 7.x ** I am running into some permission issues while I am testing Change Management 7x. For example I created a user chgmanager. This user has is in the proper support groups and has the proper functional roles as a Change Manager and Change Assignee. But when I open certain change Requests I am getting this error: ARERR [332] You do not have write access (at create time) to field : 179 ARERR [333] You have no access to field : 7 then a second error: ARERR [313] Data types are not appropriate for relational operation: Field ID:7 is The Status* field but I cannot find 179. What makes me confused is that the Status* field is General Access. What gives? Also when I go to another existing Change Request to update it when I save the change it gives me this error: ARERR [330] You do not have write access to field : Address Here are the Permission groups my chgmanager user belongs to: Asset Viewer Infrastructure Change User (Fixed) Contact Location Admin Contact organization Admin Contact People User DSL Viewer AR Permissions: Floating AR User License. Access Restrictions: Unrestricted Access Has anyone seen these permission errors before? Is there a white paper on Access controls for ITSM that gives the low-down on permissions and access? Thanks. John
Re: OT: BBQ tour
Hi Rick.and if you end up in North Texas (Ft Worth, Dallas, general area)...try Sonny Bryan's. The original is a hole-in-the-wall on Inwood Rd, just north of downtown Dallas...but with a large number of very expensive autos parked out front every day at lunchtime(even seen one custom 2008 Lambo.). Website: www.sonnybryans.comhttp://www.sonnybryans.com. Hope your journey is a great time! Don W. McClure, P.E. Data Administrator System Engineer Computing IT Center, Call Tracking Administration University of North Texas, Denton dwmac_at_unt.edu That which counts cannot necessarily be counted: that which can be counted will not always count. -- Albert Einstein From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Warren Baltimore Sent: Friday, June 13, 2008 11:58 AM To: arslist@ARSLIST.ORG Subject: Re: OT: BBQ tour ** Wow Rick! Great idea for a father son trip And a wonderful way to send him off on a truly momentous journey! Good luck to him (and you). Sometimes (I've discovered) the best way (in the south...can't speak for TX) to find great Q is to get off the beaten path. Find those little country towns and look to see which place has parking! There are some real hidden gems out there! I just found out that this is my last month in Seattle, but your idea has inspired me to pull out my Oklahoma Joe for one more round of smoking before I load up the family and head East. Take care of yourself, We'll keep young master Cook in our thoughts! Warren On Fri, Jun 13, 2008 at 8:46 AM, Rick Cook [EMAIL PROTECTED]mailto:[EMAIL PROTECTED] wrote: ** My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick __Platinum Sponsor: www.rmsportal.comhttp://www.rmsportal.com/ ARSlist: Where the Answers Are html___ -- Warren R. Baltimore II Remedy Developer UW Medicine IT Services School of Medicine University of Washington Box 358220 1325 Fourth Ave, Suite 2000 Seattle, WA 98101 The opinions expressed in this e-mail are in no way those of the University of Washington, or the State of Washington. They are my own. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: BBQ tour
First of all please thank your son for his service to our country from an USAF veteran. Now on to food! Try the Beacon Drive-In in Spartanburg, SC. (www.beacondrivein.com) It has been locally owned and in business for over 50 years and I will almost guarantee that you will not be able to clean your plate. Even though they have Great BBQ I personally prefer the Chili Cheese A-Plenty. Anthony ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OT: BBQ tour
Van's Pig stand in Oklahoma. There are two or so, one in Shawnee, and I think one in Norman, as it was discussed the other day on the list. It's probably as good as Oklahoma gets for BBQ Google maps it to find the locations. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McClure, Don Sent: Friday, June 13, 2008 12:43 PM To: arslist@ARSLIST.ORG Subject: Re: OT: BBQ tour Hi Rick.and if you end up in North Texas (Ft Worth, Dallas, general area)...try Sonny Bryan's. The original is a hole-in-the-wall on Inwood Rd, just north of downtown Dallas...but with a large number of very expensive autos parked out front every day at lunchtime(even seen one custom 2008 Lambo.). Website: www.sonnybryans.comhttp://www.sonnybryans.com. Hope your journey is a great time! Don W. McClure, P.E. Data Administrator System Engineer Computing IT Center, Call Tracking Administration University of North Texas, Denton dwmac_at_unt.edu That which counts cannot necessarily be counted: that which can be counted will not always count. -- Albert Einstein From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Warren Baltimore Sent: Friday, June 13, 2008 11:58 AM To: arslist@ARSLIST.ORG Subject: Re: OT: BBQ tour ** Wow Rick! Great idea for a father son trip And a wonderful way to send him off on a truly momentous journey! Good luck to him (and you). Sometimes (I've discovered) the best way (in the south...can't speak for TX) to find great Q is to get off the beaten path. Find those little country towns and look to see which place has parking! There are some real hidden gems out there! I just found out that this is my last month in Seattle, but your idea has inspired me to pull out my Oklahoma Joe for one more round of smoking before I load up the family and head East. Take care of yourself, We'll keep young master Cook in our thoughts! Warren On Fri, Jun 13, 2008 at 8:46 AM, Rick Cook [EMAIL PROTECTED]mailto:[EMAIL PROTECTED] wrote: ** My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick __Platinum Sponsor: www.rmsportal.comhttp://www.rmsportal.com/ ARSlist: Where the Answers Are html___ -- Warren R. Baltimore II Remedy Developer UW Medicine IT Services School of Medicine University of Washington Box 358220 1325 Fourth Ave, Suite 2000 Seattle, WA 98101 The opinions expressed in this e-mail are in no way those of the University of Washington, or the State of Washington. They are my own. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OT: BBQ tour
Boy I gotta say, I smell a bar-b-q war a growin Best kind off flame war there is. Better than Mac v. Windows v. Linux On 6/13/08, Gary Opela (Corporate) [EMAIL PROTECTED] wrote: ** Van's Pig stand in Oklahoma. There are two or so, one in Shawnee, and I think one in Norman, as it was discussed the other day on the list. It's probably as good as Oklahoma gets for BBQ Google maps it to find the locations. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com *Best Product, Best People, Best Price**TM* *An ISO 9001:2000 Certified, CMMI(R) Level 3 Rated Company*** -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *McClure, Don *Sent:* Friday, June 13, 2008 12:43 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: OT: BBQ tour Hi Rick…..and if you end up in North Texas (Ft Worth, Dallas, general area)…try Sonny Bryan's. The original is a hole-in-the-wall on Inwood Rd, just north of downtown Dallas…but with a large number of very expensive autos parked out front every day at lunchtime(even seen one custom 2008 Lambo…..). Website: www.sonnybryans.com. Hope your journey is a great time! Don W. McClure, P.E. Data Administrator System Engineer Computing IT Center, Call Tracking Administration University of North Texas, Denton dwmac_at_unt.edu That which counts cannot necessarily be counted: that which can be counted will not always count. -- Albert Einstein *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Warren Baltimore *Sent:* Friday, June 13, 2008 11:58 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: OT: BBQ tour ** Wow Rick! Great idea for a father son trip And a wonderful way to send him off on a truly momentous journey! Good luck to him (and you). Sometimes (I've discovered) the best way (in the south...can't speak for TX) to find great Q is to get off the beaten path. Find those little country towns and look to see which place has parking! There are some real hidden gems out there! I just found out that this is my last month in Seattle, but your idea has inspired me to pull out my Oklahoma Joe for one more round of smoking before I load up the family and head East. Take care of yourself, We'll keep young master Cook in our thoughts! Warren On Fri, Jun 13, 2008 at 8:46 AM, Rick Cook [EMAIL PROTECTED] wrote: ** My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ -- Warren R. Baltimore II Remedy Developer UW Medicine IT Services School of Medicine University of Washington Box 358220 1325 Fourth Ave, Suite 2000 Seattle, WA 98101 The opinions expressed in this e-mail are in no way those of the University of Washington, or the State of Washington. They are my own. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html_Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ -- Warren R. Baltimore II Remedy Developer UW Medicine IT Services School of Medicine University of Washington Box 358220 1325 Fourth Ave, Suite 2000 Seattle, WA 98101 The opinions expressed in this e-mail are in no way those of the University of Washington, or the State of Washington. They are my own. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: BBQ tour
Hey Rick, If you are indeed heading south on 5 towards Cali, in Portland there is Buster's Texas style BBQ. One of the best I have seen in town, but I like the Hole-in-the-Wall type places myself. http://www.bustersbarbecue.com/ The one in Tigard is right off of I-5. Thanks, Ron Smith Remedy/Web Developer Providence Health Services OR [EMAIL PROTECTED] 503-216-7866 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Decou, Candace M Sent: Friday, June 13, 2008 10:04 AM To: arslist@ARSLIST.ORG Subject: Re: BBQ tour ** Hey Rick - if you end up just hitting 5 to go south you will probably miss this, but just in case my favorite is Back Forty BBQ. They have about 4 or 5 locations - all in the northern California area (more north even than I am - I have to drive almost 60 miles to get to the closest one). It's Austin Texas style and I go out of my way to buy their sauce - ymm. You may not make it there, but you never know. Have lots of fun and lots of adventures. See their site: http://www.backforty.us/ :-) Candace DeCou DOI Remedy Systems Analyst Verizon Business Office: (408) 371-1112 Email: [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Friday, June 13, 2008 8:46 AM To: arslist@ARSLIST.ORG Subject: OT: BBQ tour ** My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ DISCLAIMER: This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OT: BBQ tour
Hehe, well, that would be a lot more fun if OK could actually compete, but we're not exactly known for our culinary delights. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Warren Baltimore Sent: Friday, June 13, 2008 1:01 PM To: arslist@ARSLIST.ORG Subject: Re: OT: BBQ tour ** Boy I gotta say, I smell a bar-b-q war a growin Best kind off flame war there is. Better than Mac v. Windows v. Linux On 6/13/08, Gary Opela (Corporate) [EMAIL PROTECTED]mailto:[EMAIL PROTECTED] wrote: ** Van's Pig stand in Oklahoma. There are two or so, one in Shawnee, and I think one in Norman, as it was discussed the other day on the list. It's probably as good as Oklahoma gets for BBQ Google maps it to find the locations. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.comhttp://www.5pointleader.com/ http://www.lcibest.comhttp://www.lcibest.com/ Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of McClure, Don Sent: Friday, June 13, 2008 12:43 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: OT: BBQ tour Hi Rick.and if you end up in North Texas (Ft Worth, Dallas, general area)...try Sonny Bryan's. The original is a hole-in-the-wall on Inwood Rd, just north of downtown Dallas...but with a large number of very expensive autos parked out front every day at lunchtime(even seen one custom 2008 Lambo.). Website: www.sonnybryans.comhttp://www.sonnybryans.com/. Hope your journey is a great time! Don W. McClure, P.E. Data Administrator System Engineer Computing IT Center, Call Tracking Administration University of North Texas, Denton dwmac_at_unt.eduhttp://dwmac_at_unt.edu/ That which counts cannot necessarily be counted: that which can be counted will not always count. -- Albert Einstein From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Warren Baltimore Sent: Friday, June 13, 2008 11:58 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: OT: BBQ tour ** Wow Rick! Great idea for a father son trip And a wonderful way to send him off on a truly momentous journey! Good luck to him (and you). Sometimes (I've discovered) the best way (in the south...can't speak for TX) to find great Q is to get off the beaten path. Find those little country towns and look to see which place has parking! There are some real hidden gems out there! I just found out that this is my last month in Seattle, but your idea has inspired me to pull out my Oklahoma Joe for one more round of smoking before I load up the family and head East. Take care of yourself, We'll keep young master Cook in our thoughts! Warren On Fri, Jun 13, 2008 at 8:46 AM, Rick Cook [EMAIL PROTECTED]mailto:[EMAIL PROTECTED] wrote: ** My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick __Platinum Sponsor: www.rmsportal.comhttp://www.rmsportal.com/ ARSlist: Where the Answers Are html___ -- Warren R. Baltimore II Remedy Developer UW Medicine IT Services School of Medicine University of Washington Box 358220 1325 Fourth Ave, Suite 2000 Seattle, WA 98101 The opinions expressed in this e-mail are in no way those of the University of Washington, or the State of Washington. They are my own. __Platinum Sponsor: www.rmsportal.comhttp://www.rmsportal.com/ ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.comhttp://www.rmsportal.com/ ARSlist: Where the Answers Are html_Platinum Sponsor: www.rmsportal.comhttp://www.rmsportal.com/ ARSlist: Where the Answers Are html___ -- Warren R. Baltimore II Remedy Developer UW Medicine
OT: That job--the one for an architect who walks on water
I have been advised by the client that they will take someone who only floats
on water--seriously, the client is really looking for a terrific architect, one
who can help formulate the direction of the Remedy support product into its
next iterations.
The client is serious about good skills, professional demeanor and the
importance of the job. If you have the experience and the desire to be able to
help mold the product into a better. more user responsive and friendly product,
then this is your chance.
Following is the original posting- if you can fill 80% or better of the wants
and must-have's, then send us a resume and let's see if you can build a better
mouse-trap...
The dollars are flexible too...
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Our client, dynamic and complex software development giant is
seeking a solid Remedy Architect as a direct hire. This will be
a major corporate consulting role. The needs are complex, the
compensation is good and the opportunity is unique.
Location: Houston , Texas or Silicon Valley or Boston, Mass
area: Direct Hire
Salary six figures
Travel:
Re: OT: BBQ tour
I have to second Van's Pig Stand in Norman. It's fantastic. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Friday, June 13, 2008 12:55 PM To: arslist@ARSLIST.ORG Subject: Re: OT: BBQ tour Van's Pig stand in Oklahoma. There are two or so, one in Shawnee, and I think one in Norman, as it was discussed the other day on the list. It's probably as good as Oklahoma gets for BBQ Google maps it to find the locations. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McClure, Don Sent: Friday, June 13, 2008 12:43 PM To: arslist@ARSLIST.ORG Subject: Re: OT: BBQ tour Hi Rick.and if you end up in North Texas (Ft Worth, Dallas, general area)...try Sonny Bryan's. The original is a hole-in-the-wall on Inwood Rd, just north of downtown Dallas...but with a large number of very expensive autos parked out front every day at lunchtime(even seen one custom 2008 Lambo.). Website: www.sonnybryans.com. Hope your journey is a great time! Don W. McClure, P.E. Data Administrator System Engineer Computing IT Center, Call Tracking Administration University of North Texas, Denton dwmac_at_unt.edu That which counts cannot necessarily be counted: that which can be counted will not always count. -- Albert Einstein From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Warren Baltimore Sent: Friday, June 13, 2008 11:58 AM To: arslist@ARSLIST.ORG Subject: Re: OT: BBQ tour ** Wow Rick! Great idea for a father son trip And a wonderful way to send him off on a truly momentous journey! Good luck to him (and you). Sometimes (I've discovered) the best way (in the south...can't speak for TX) to find great Q is to get off the beaten path. Find those little country towns and look to see which place has parking! There are some real hidden gems out there! I just found out that this is my last month in Seattle, but your idea has inspired me to pull out my Oklahoma Joe for one more round of smoking before I load up the family and head East. Take care of yourself, We'll keep young master Cook in our thoughts! Warren On Fri, Jun 13, 2008 at 8:46 AM, Rick Cook [EMAIL PROTECTED] wrote: ** My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick __Platinum Sponsor: www.rmsportal.com http://www.rmsportal.com/ ARSlist: Where the Answers Are html___ -- Warren R. Baltimore II Remedy Developer UW Medicine IT Services School of Medicine University of Washington Box 358220 1325 Fourth Ave, Suite 2000 Seattle, WA 98101 The opinions expressed in this e-mail are in no way those of the University of Washington, or the State of Washington. They are my own. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html_Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OT: BBQ tour
Rick, Congrats to your son and you too! And what a great idea! Ever watch Feasting on Asphalt on Food Network? Lots of Chicagoans prefer Russell's Barbeque - they've been here since dirt was invented and have a several locations. But if you want to hit the road over the 4th of July weekend there's a shindig called Ribfest Naperville which attracts resturants from all over the midwest (which apparently stretches to include Famous Dave's and several Texans). Bobby Flay's been here, Alton Brown too. Check www.ribfest.net. Fireworks, secret sauces, music. And don't forget to buy one of the Ribfest electric snorting pig keyfob flashlights! Doug .. Original Message ... On Fri, 13 Jun 2008 08:46:17 -0700 Rick Cook [EMAIL PROTECTED] wrote: ** My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ _ Doug Blair Remedy Skilled Professional doug at blairing dotcom +1 224-558-5462 Sent from my Treo, usual caveats apply ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OT: BBQ tour
Yeah, I know that opinions can get kinda heated if people insist that there's only ONE kind of PERFECT BBQ. That's why I'm taking the view that cooked meat on my plate is rarely bad. I'm looking to try the best from everywhere, and enjoy it all, especially the people we meet along the way. We'll be taking some pics and video along the way, too, for posterity. Thanks to all who've contributed so far. I look forward to more, too! Rick On Fri, Jun 13, 2008 at 11:00 AM, Warren Baltimore [EMAIL PROTECTED] wrote: ** Boy I gotta say, I smell a bar-b-q war a growin Best kind off flame war there is. Better than Mac v. Windows v. Linux On 6/13/08, Gary Opela (Corporate) [EMAIL PROTECTED] wrote: ** Van's Pig stand in Oklahoma. There are two or so, one in Shawnee, and I think one in Norman, as it was discussed the other day on the list. It's probably as good as Oklahoma gets for BBQ Google maps it to find the locations. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com *Best Product, Best People, Best Price**TM* *An ISO 9001:2000 Certified, CMMI(R) Level 3 Rated Company*** -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *McClure, Don *Sent:* Friday, June 13, 2008 12:43 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: OT: BBQ tour Hi Rick…..and if you end up in North Texas (Ft Worth, Dallas, general area)…try Sonny Bryan's. The original is a hole-in-the-wall on Inwood Rd, just north of downtown Dallas…but with a large number of very expensive autos parked out front every day at lunchtime(even seen one custom 2008 Lambo…..). Website: www.sonnybryans.com. Hope your journey is a great time! Don W. McClure, P.E. Data Administrator System Engineer Computing IT Center, Call Tracking Administration University of North Texas, Denton dwmac_at_unt.edu That which counts cannot necessarily be counted: that which can be counted will not always count. -- Albert Einstein *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Warren Baltimore *Sent:* Friday, June 13, 2008 11:58 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: OT: BBQ tour ** Wow Rick! Great idea for a father son trip And a wonderful way to send him off on a truly momentous journey! Good luck to him (and you). Sometimes (I've discovered) the best way (in the south...can't speak for TX) to find great Q is to get off the beaten path. Find those little country towns and look to see which place has parking! There are some real hidden gems out there! I just found out that this is my last month in Seattle, but your idea has inspired me to pull out my Oklahoma Joe for one more round of smoking before I load up the family and head East. Take care of yourself, We'll keep young master Cook in our thoughts! Warren On Fri, Jun 13, 2008 at 8:46 AM, Rick Cook [EMAIL PROTECTED] wrote: ** My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ -- Warren R. Baltimore II Remedy Developer UW Medicine IT Services School of Medicine University of Washington Box 358220 1325 Fourth Ave, Suite 2000 Seattle, WA 98101 The opinions expressed in this e-mail are in no way those of the University of Washington, or the State of Washington. They are my own. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html_Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ -- Warren R. Baltimore II Remedy Developer UW Medicine IT Services School of Medicine University of Washington Box 358220 1325 Fourth Ave, Suite 2000 Seattle, WA 98101 The opinions expressed in this e-mail are in no way those of the University of Washington, or the State of Washington. They are my own. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___
Re: OT: BBQ tour
Since you're going to drive all the way over to North Carolina (which you of course just HAVE to do if you're on a legitimate barbecue tour), I recommend Bob Melton's BBQ in Rocky Mount... although I'm not sure that they rebuilt since one of the hurricanes flooded them out. If that place is gone, you'll have to make do with Jim Gardner's BBQ on Hwy 301 where that town is concerned. Since you're on Hwy 301 in Rocky Mount anyway, drive twenty miles or so south to Wilson, NC for Parker's BBQ. Order family style. Highly recommended, and there hasn't been a President through there in years who hasn't stopped to eat. (The Secret Service agents leave with bags of takeout.) You can't go wrong with any of those three, so long as you realize that pork BBQ is the only REAL BBQ... a fact no one will tell you until you get past Louisiana. Have fun on the trip. -D P.S. Since you're that close, you might as well get over to Nags Head for the beach. David M Clark Remedy Programmer/Analyst Rick Cook [EMAIL PROTECTED] 6/13/2008 10:46 AM My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OT: BBQ tour
The state is not on your list but Good Wood in Utah is the best BBQ in the state. Rick Rick Cook [EMAIL PROTECTED] 6/13/2008 9:46 AM ** My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: BBQ tour
You dog you! Did you ever take me there when I was up there working with you guys? LOL Hope you are well! Candace DeCou DOI Remedy Systems Analyst Verizon Business Office: (408) 371-1112 Email: [EMAIL PROTECTED] Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Smith, Ron Sent: Friday, June 13, 2008 11:03 AM To: arslist@ARSLIST.ORG Subject: Re: BBQ tour Hey Rick, If you are indeed heading south on 5 towards Cali, in Portland there is Buster's Texas style BBQ. One of the best I have seen in town, but I like the Hole-in-the-Wall type places myself. http://www.bustersbarbecue.com/ The one in Tigard is right off of I-5. Thanks, Ron Smith Remedy/Web Developer Providence Health Services OR [EMAIL PROTECTED] 503-216-7866 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Decou, Candace M Sent: Friday, June 13, 2008 10:04 AM To: arslist@ARSLIST.ORG Subject: Re: BBQ tour ** Hey Rick - if you end up just hitting 5 to go south you will probably miss this, but just in case my favorite is Back Forty BBQ. They have about 4 or 5 locations - all in the northern California area (more north even than I am - I have to drive almost 60 miles to get to the closest one). It's Austin Texas style and I go out of my way to buy their sauce - ymm. You may not make it there, but you never know. Have lots of fun and lots of adventures. See their site: http://www.backforty.us/ :-) Candace DeCou DOI Remedy Systems Analyst Verizon Business Office: (408) 371-1112 Email: [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Friday, June 13, 2008 8:46 AM To: arslist@ARSLIST.ORG Subject: OT: BBQ tour ** My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ DISCLAIMER: This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Question: $LASTID$
I'm trying to use $LASTID$, but i'm not getting the $LASTID$. I thought I read some where that you can now specify the Form that you want the LastID from - is this true - or am I just wishing :-) THANKS! Happy Friday! ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Walking table, reading and setting hi-liting rows
Dear List, I am sure this is spelled out very plainly in the documentation, but I can’t seem to find it. I want the user to be able to hi-lite table rows, save the entry, and have those same table rows hi-lited when the entry is re-displayed. So the user will cntl-click several rows to hi-lite them. Then on save, an Active Link Guide will walk the table, and if the row is hi-lited it will write the Entry ID for the row into a Char field. But how does it know if the row is hi-lited? On Display, another AL Guide will walk the table, and if Char Field is LIKE “%” + ‘Entry ID col’ + “%” it will hi-lite the row. But how does it do that? Actually, I’d be happy if somebody could point out where this is explained in the manual. (ARS 7.1, RH Linux server, Oracle 10.2 db) Dwayne Martin James Madison University
St-Pierre Patrick I625ST/Levis/GVDL est absent(e).
Je serai absent(e) à partir du 2008-06-13 de retour le 2008-06-19. ___ Le présent message est destiné uniquement aux personnes indiquées dans l'en-tête. Il contient des informations confidentielles qui ne peuvent être divulguées à des tiers sans que l'expéditeur ait préalablement accordé son consentement à cet égard. Si vous n'êtes pas un des destinataires concernés par cette communication ou une des personnes autorisées à la recevoir, veuillez en aviser l'expéditeur par courriel et détruire toutes les copies qui peuvent exister. This message is intended solely for the individual or entity to whom it is addressed. It contains privileged and confidential information which is not to be disclosed without the sender's express consent. If you are not the intended recipient of this message or an authorized representative thereof, please notify the sender by email and then destroy this message as well as all other existing copies. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OT: BBQ tour
Yeah, the Rib Fest are great - they come to Toronto as well and they have people from all over the USA competing for the best ribs - hm. Congratulations Rick ! On 6/13/08, Doug Blair [EMAIL PROTECTED] wrote: Rick, Congrats to your son and you too! And what a great idea! Ever watch Feasting on Asphalt on Food Network? Lots of Chicagoans prefer Russell's Barbeque - they've been here since dirt was invented and have a several locations. But if you want to hit the road over the 4th of July weekend there's a shindig called Ribfest Naperville which attracts resturants from all over the midwest (which apparently stretches to include Famous Dave's and several Texans). Bobby Flay's been here, Alton Brown too. Check www.ribfest.net. Fireworks, secret sauces, music. And don't forget to buy one of the Ribfest electric snorting pig keyfob flashlights! Doug .. Original Message ... On Fri, 13 Jun 2008 08:46:17 -0700 Rick Cook [EMAIL PROTECTED] wrote: ** My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ _ Doug Blair Remedy Skilled Professional doug at blairing dotcom +1 224-558-5462 Sent from my Treo, usual caveats apply ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Get all results from a SQL call
Hi All TGIF, I need to do a SQL query to a database outside of Remedy and gets all of the contact records for a customer and drop them into a field in a ticket. Of course I can get the first or display a list if there are multiple. There has to be a way to get all records that meet the criteria. ARS 6.3 patch 20 Oracle 9.2 SunOS 5.9 Any ideas? Thanks Mark Mark Brittain Remedy Developer NaviSite ESM Operations 315-453-2912 x5418 (Office) 315-317-2897 (Cell) This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: BBQ tour
I thought so. You did go to a lot of places during your stay. It is so close it had to be on the list. Thanks, Ron Smith Remedy/Web Developer Providence Health Services OR [EMAIL PROTECTED] 503-216-7866 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Decou, Candace M Sent: Friday, June 13, 2008 11:32 AM To: arslist@ARSLIST.ORG Subject: Re: BBQ tour ** You dog you! Did you ever take me there when I was up there working with you guys? LOL Hope you are well! Candace DeCou DOI Remedy Systems Analyst Verizon Business Office: (408) 371-1112 Email: [EMAIL PROTECTED] Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Smith, Ron Sent: Friday, June 13, 2008 11:03 AM To: arslist@ARSLIST.ORG Subject: Re: BBQ tour Hey Rick, If you are indeed heading south on 5 towards Cali, in Portland there is Buster's Texas style BBQ. One of the best I have seen in town, but I like the Hole-in-the-Wall type places myself. http://www.bustersbarbecue.com/ The one in Tigard is right off of I-5. Thanks, Ron Smith Remedy/Web Developer Providence Health Services OR [EMAIL PROTECTED] 503-216-7866 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Decou, Candace M Sent: Friday, June 13, 2008 10:04 AM To: arslist@ARSLIST.ORG Subject: Re: BBQ tour ** Hey Rick - if you end up just hitting 5 to go south you will probably miss this, but just in case my favorite is Back Forty BBQ. They have about 4 or 5 locations - all in the northern California area (more north even than I am - I have to drive almost 60 miles to get to the closest one). It's Austin Texas style and I go out of my way to buy their sauce - ymm. You may not make it there, but you never know. Have lots of fun and lots of adventures. See their site: http://www.backforty.us/ :-) Candace DeCou DOI Remedy Systems Analyst Verizon Business Office: (408) 371-1112 Email: [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Friday, June 13, 2008 8:46 AM To: arslist@ARSLIST.ORG Subject: OT: BBQ tour ** My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ DISCLAIMER: This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ DISCLAIMER: This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. ___ UNSUBSCRIBE or access ARSlist
Re: Get all results from a SQL call
1. Create SQL view of the data from your Remedy database. 2. Create a View form in Remedy using that SQL view 3. Create a table field using that new View. Now when the table refreshes it will have a local copy of all of the records and you can table walk it. On Fri, Jun 13, 2008 at 3:08 PM, Brittain, Mark [EMAIL PROTECTED] wrote: Hi All TGIF, I need to do a SQL query to a database outside of Remedy and gets all of the contact records for a customer and drop them into a field in a ticket. Of course I can get the first or display a list if there are multiple. There has to be a way to get all records that meet the criteria. ARS 6.3 patch 20 Oracle 9.2 SunOS 5.9 Any ideas? Thanks Mark Mark Brittain Remedy Developer NaviSite ESM Operations 315-453-2912 x5418 (Office) 315-317-2897 (Cell) This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Walking table, reading and setting hi-liting rows
You could use the keyword $ROWSELECTED$ for to check if row is selected. Extract from the manual $ROWSELECTED$ -- Evaluates if row in table field is selected: - 0 = Not selected - 1 = Secondary selection - 2 = Primary selection This keyword is only valid in the context of a table loop guide. On Fri, Jun 13, 2008 at 11:43 AM, Dwayne Martin [EMAIL PROTECTED] wrote: Dear List, I am sure this is spelled out very plainly in the documentation, but I can't seem to find it. I want the user to be able to hi-lite table rows, save the entry, and have those same table rows hi-lited when the entry is re-displayed. So the user will cntl-click several rows to hi-lite them. Then on save, an Active Link Guide will walk the table, and if the row is hi-lited it will write the Entry ID for the row into a Char field. But how does it know if the row is hi-lited? On Display, another AL Guide will walk the table, and if Char Field is LIKE % + 'Entry ID col' + % it will hi-lite the row. But how does it do that? Actually, I'd be happy if somebody could point out where this is explained in the manual. (ARS 7.1, RH Linux server, Oracle 10.2 db) Dwayne Martin James Madison University ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Walking table, reading and setting hi-liting rows
I do not have the 7 docs handy but I know there is lot of information in the 6.3 docs about table walking, specifically about what you are asking. 1. Remedy knows if the row is selected using the $ROWSELECTED$ keyword. I believe it even knows which row was selected as the primary and which was selected as the secondary. 2. In order to highlite a row you need to reference the table name and a row number in a set fields action. Page 659 in 6.3 basic guide has everything you need to know. Look for a Workflow Extras section in the 7 docs. On Fri, Jun 13, 2008 at 2:43 PM, Dwayne Martin [EMAIL PROTECTED] wrote: Dear List, I am sure this is spelled out very plainly in the documentation, but I can't seem to find it. I want the user to be able to hi-lite table rows, save the entry, and have those same table rows hi-lited when the entry is re-displayed. So the user will cntl-click several rows to hi-lite them. Then on save, an Active Link Guide will walk the table, and if the row is hi-lited it will write the Entry ID for the row into a Char field. But how does it know if the row is hi-lited? On Display, another AL Guide will walk the table, and if Char Field is LIKE % + 'Entry ID col' + % it will hi-lite the row. But how does it do that? Actually, I'd be happy if somebody could point out where this is explained in the manual. (ARS 7.1, RH Linux server, Oracle 10.2 db) Dwayne Martin James Madison University ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Question: $LASTID$
I don't see anything about it being able to query a specific form in the 7.0 docs, would be a great addition though :) - Dylan Wheeler Production Control Analyst Principal IT Operations Downey Savings Loan Association, F.A. Email: [EMAIL PROTECTED] -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent: Friday, June 13, 2008 11:37 AM To: arslist@ARSLIST.ORG Subject: Question: $LASTID$ I'm trying to use $LASTID$, but i'm not getting the $LASTID$. I thought I read some where that you can now specify the Form that you want the LastID from - is this true - or am I just wishing :-) THANKS! Happy Friday! ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are This message and any attachments are for the intended recipient(s) only and may contain privileged, confidential and/or proprietary information about Downey Savings or its customers, which Downey Savings does not intend to disclose to the public. If you received this message by mistake, please notify the sender by reply e-mail and delete the message and attachments. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Question: $LASTID$
The thing about $LASTID$ is that it can only be called in an Active Link, because it grabs the last record created by that client. The form involved is set by the form name on the AL that calls the action. Rick On Fri, Jun 13, 2008 at 1:03 PM, Wheeler, Dylan [EMAIL PROTECTED] wrote: I don't see anything about it being able to query a specific form in the 7.0 docs, would be a great addition though :) - Dylan Wheeler Production Control Analyst Principal IT Operations Downey Savings Loan Association, F.A. Email: [EMAIL PROTECTED] -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent: Friday, June 13, 2008 11:37 AM To: arslist@ARSLIST.ORG Subject: Question: $LASTID$ I'm trying to use $LASTID$, but i'm not getting the $LASTID$. I thought I read some where that you can now specify the Form that you want the LastID from - is this true - or am I just wishing :-) THANKS! Happy Friday! ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are This message and any attachments are for the intended recipient(s) only and may contain privileged, confidential and/or proprietary information about Downey Savings or its customers, which Downey Savings does not intend to disclose to the public. If you received this message by mistake, please notify the sender by reply e-mail and delete the message and attachments. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Can't move the Change ticket's Status beyond Request For Authorization.
Regarding Functional Roles: All they should need is the Infrastructure Change Assignee role or the Infrastructure Change Manager role in order to move this change forward. Also - I just went back and read where you stated that the Status field is disabled. This is eerily similar to an issue I experienced during my first Change implementation. We found a couple of problems during troubleshooting, so maybe I should take you down that path as well. The tool obviously thinks that there is an approval necessary at this point, which is why the status field is disabled, so let's try this: 1. We found a problem with the approval process not running completely - To verify that the Approval Server is running, or to audit Approval Server activity, you can turn on Approval Server logging in AP:Administration form to check this. 2. If you are using the OOTB approval process configurations, which process name are you using (for example: Change Level CI - Business). I can compare these administration settings to what I have OOTB to see if there are any differences. 3. What are the phases in your approval process configuration, where the starting phase is Request for Authorization? Thanks, Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Decou, Candace M Sent: Friday, June 13, 2008 11:11 AM To: arslist@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization. Yes - good point, we didn't ask whether any of the approval process mappings have been changed or if they are as is out-of-box. But I still think you need to specify that the Change Manager has role of Change Approver - even if they are not specified as an approver in the Approval tab, they still may need that role permission to 'Approve' the request in this sense in order to move it along. Anyway, it wouldn't hurt to give the Change Management Approval role to the Change Manager - try it again and see if that works. Lisa - am I wrong on this? :) Candace DeCou DOI Remedy Systems Analyst Verizon Business Office: (408) 371-1112 Email: [EMAIL PROTECTED] Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lisa Westerfield Sent: Friday, June 13, 2008 7:07 AM To: arslist@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization. Sorry to jump in so late, but I would probably check the Approval Process Mappings and see what status you have set to move to if there are no approvers. This is where you can set the status defaults for each stage. Also, if there is a 'Business Approval' stage/phase, and there are no approvers defined, the change remains in Request for Change status and requires the Change Manager or Change Assignee to move the change forward. (Sounds like you may have already tried this one.) Also, if you want to run an arlog I would be happy to look at it to see why the status isn't changing. Thanks, LisaD -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of lann Sent: Friday, June 13, 2008 7:42 AM To: arslist@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization. There are no approvers displayed in the approal tab at all. lann Decou, Candace M wrote: Oh and also they should have the role for Infrastructure Change Approver as well I think. :) Candace DeCou DOI Remedy Systems Analyst Verizon Business Office: (408) 371-1112 Email: [EMAIL PROTECTED] Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of lann Sent: Wednesday, June 11, 2008 10:10 PM To: arslist@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization. For the Assignee and Manager the Status field is Disabled.Iam trying to go to the next Status Request For Change . There are no pending approvals required ,so I feel the assignee/manager can do the Status change,I clicked Approve in the Process Flow accelerator and did a Save.But no Status change happened. Lann Decou, Candace M wrote: I think the Change Manager assignee needs to move the Change Request forward. So, in other words, if I read this right, the Change Assignee is trying to move it forward but it requires some action on the part of one of the CAB members (Change Manager assignee). Who is that person or group? Try having them select 'Approve' then move on to the next
Re: OT: BBQ tour
Luling Bar-B-Q 709 E. Davis St. Luling, Texas (830) 875-3848 I drive there just to get their sausage! They wrap it in brown paper and if you eat there you sit at picnic tables that are huge and very family style. In Houston there are so many! I would suggest Thelma's, Pizzatola's and the Hickory Pitt (I couldn't find a listing for the hickory pitt, but I go there every week, so I'll go and get the address. I know it is on Hwy 6 South. The have the best beef ribs! You would think you were eating a piece of steak it is so good! PIZZITOLA'S 1703 Shepherd Dr., (713) 227-2283 THELMA'S 1020 Live Oak St., (713) 228-2528 One of the best was Drexler's (Clyde Drexler's family) but it closed a few years ago. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Parry Sent: Friday, June 13, 2008 1:30 PM To: arslist@ARSLIST.ORG Subject: Re: OT: BBQ tour ** The state is not on your list but Good Wood in Utah is the best BBQ in the state. Rick Rick Cook [EMAIL PROTECTED] 6/13/2008 9:46 AM ** My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Question: Permission Issues with Infrastructure Change Management 7.x
I have seen something similar when 1)we ran out of float licenses, 2)the ARS permissions were Read, 3)the EA chaining order was incorrect, 4)the User/People forms were out of synch, or 5)the license was not being applied to the user appropriately 1 2: It sounds as though you have these covered. 3: If you are authenticating, check this setting in the server information AR Administration Console/System/General/Server Information/EA tab 4: The best way to check #4 is to delete the People record, and completely re-add the person. Then check the licensing details on both the people and user forms. 5. Check the license that is being applied to that user when they log in. AR Administration Console/Application/'Users/Groups/Roles'/License Review Hope that helps, LisaD From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bilinski, John Sent: Friday, June 13, 2008 11:15 AM To: arslist@ARSLIST.ORG Subject: Question: Permission Issues with Infrastructure Change Management 7.x ** I am running into some permission issues while I am testing Change Management 7x. For example I created a user chgmanager. This user has is in the proper support groups and has the proper functional roles as a Change Manager and Change Assignee. But when I open certain change Requests I am getting this error: ARERR [332] You do not have write access (at create time) to field : 179 ARERR [333] You have no access to field : 7 then a second error: ARERR [313] Data types are not appropriate for relational operation: Field ID:7 is The Status* field but I cannot find 179. What makes me confused is that the Status* field is General Access. What gives? Also when I go to another existing Change Request to update it when I save the change it gives me this error: ARERR [330] You do not have write access to field : Address Here are the Permission groups my chgmanager user belongs to: Asset Viewer Infrastructure Change User (Fixed) Contact Location Admin Contact organization Admin Contact People User DSL Viewer AR Permissions: Floating AR User License. Access Restrictions: Unrestricted Access Has anyone seen these permission errors before? Is there a white paper on Access controls for ITSM that gives the low-down on permissions and access? Thanks. John Bilinski Operations Services Staff JCON Help Desk 202-305-3202 __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ This message is subject to and does not create or vary any contractual relationship between TuringSMI, SMI Technologies, SMI Telco, its subsidiaries or affiliates and you. Internet communications are not secure and therefore the TuringSMI Group does not accept any legal responsibility for the contents of this message. Any views or opinions expressed are those of the author. This message is intended for the addressee(s) only and its contents and any attached files are strictly confidential. If you have received it in error, please contact the sender on the number above. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OT: BBQ tour
Rick, Here is a link to the BBQ places in TX, among them are the places in Lockhart like Black's, Smitty's, and Kreuz some of the most famous we have. http://www.texasbbqreview.com/ReviewsSummary.htm Phil Bautista President / CEO Bull Creek Data Corporation www.bullcreek.com Remedy Approved Consultant (RAC) 512-731-0304 -Original message- From: Rick Cook [EMAIL PROTECTED] Date: Fri, 13 Jun 2008 11:46:17 -0400 To: arslist@ARSLIST.ORG Subject: OT: BBQ tour My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: ITSM 7.x - Can you update the Notification Preferences of CTM:People recocrds that are marked Non-Support Staff*?
If you want to turn off all notifications for a specific non-support user, you can just remove their email address from their people record. If you want to turn off customer notifications for all requesters, you can open the NTE:CFG Notification Events form and query the Requesterxxx notification events and change the 'Remedy Notification Method' to None Hope that helps, LisaD -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Orndorff, Greg Sent: Friday, June 13, 2008 4:16 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.x - Can you update the Notification Preferences of CTM:People recocrds that are marked Non-Support Staff*? Candace - We had tried turning off customer notifications by also setting the 'Notification Availability' to No. It didn't work though - the customers were still getting their default notifications (request submitted successfully, request resolved, etc.). The entire Notifications tab appears to only apply to support user notifications. Also, the Default Notify Mechanism only applies as a backup notification method if the primary default method is not available. Pegasus Solutions | BreakThrough Greg Orndorff -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Decou, Candace M Sent: Wednesday, June 11, 2008 9:30 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.x - Can you update the Notificiation Preferences of CTM:People recocrds that are marked Non-Support Staff*? Yes, what you want is doable - here is how 1. No you can't set up 'User' defined notifications for these users but you can turn off the notifications. Go to the Notification tab in the People form and under the Notification Availability, select 'No'. In addition and/or instead of that you can also select something other than Email in the Default Notify Mechanism. That's going to turn off all notifications for that person though, so again if you want something customized on a per-person basis you are probably going to have to build extra workflow. So this option is pretty much all or nothing - and you need to have your users understand that. 2. Take a look at the form NTE:SYS-Define NT Events. This form holds all the possible notification events - but again this is for everyone or no one (either non-support or support), but it will help you understand what is triggering the notifications. Take a look at all other NTE forms too. Not that they will help. For the rest I will have to research and get back to you - I have a 2 hour meeting that I need to attend now. Hope this helps! Candace DeCou DOI Remedy Systems Analyst Verizon Business Office: (408) 371-1112 Email: [EMAIL PROTECTED] Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bilinski, John Sent: Wednesday, June 11, 2008 8:24 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.x - Can you update the Notificiation Preferences of CTM:People recocrds that are marked Non-Support Staff*? Candace, Thanks for your response. What specific type of notifications are you trying to configure for these non-support people? I want to create User notifications for the non-support staff people so that I can turn off the OOB default notifications individually based on if the individual customer does not want to receive certain notifications. Can I do that? I don't necessarily need to change the wording of a notification I just want to allow our help desk staff to turn off some of the individual notifications for Non-Support Staff customer profiles upon request from the customer. So if a customer does not want to receive a Incident Closure notification I can modify their notification list to turn that off only for them. If this is not possible what form connects the Events to the actual filters that fire the notifications so I can get started with these customizations. So far I have found the forms with the NTE: acronym on the form names. These seem to be the back-end forms form the ITSM Notifications but I need help finding the form that connects the Notification Event (NTE:LoadNotifiationEvents form) to the actual filter that fires off the email. What are the filter Names? You don't have to give me all maybe just one or two so I can start my investigation. Thanks. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Decou, Candace M Sent: Wednesday, June 11, 2008 11:09 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.x - Can you update the Notificiation Preferences of CTM:People recocrds that are marked Non-Support Staff*? John - The OOB notifications should all be enabled for non-support people to receive specific
Re: Question: $LASTID$
You should be able to do a Direct SQL for NextID from which ever form you need. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent: Friday, June 13, 2008 3:00 PM To: arslist@ARSLIST.ORG Subject: Re: Question: $LASTID$ So since I am doing this in a filter this would explain why it is not working. Any suggestions / work arounds? THANKS! Ty On Fri, Jun 13, 2008 at 4:23 PM, Rick Cook [EMAIL PROTECTED] wrote: ** The thing about $LASTID$ is that it can only be called in an Active Link, because it grabs the last record created by that client. The form involved is set by the form name on the AL that calls the action. Rick On Fri, Jun 13, 2008 at 1:03 PM, Wheeler, Dylan [EMAIL PROTECTED] wrote: I don't see anything about it being able to query a specific form in the 7.0 docs, would be a great addition though :) - Dylan Wheeler Production Control Analyst Principal IT Operations Downey Savings Loan Association, F.A. Email: [EMAIL PROTECTED] -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent: Friday, June 13, 2008 11:37 AM To: arslist@ARSLIST.ORG Subject: Question: $LASTID$ I'm trying to use $LASTID$, but i'm not getting the $LASTID$. I thought I read some where that you can now specify the Form that you want the LastID from - is this true - or am I just wishing :-) THANKS! Happy Friday! ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are This message and any attachments are for the intended recipient(s) only and may contain privileged, confidential and/or proprietary information about Downey Savings or its customers, which Downey Savings does not intend to disclose to the public. If you received this message by mistake, please notify the sender by reply e-mail and delete the message and attachments. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OT: BBQ tour
Hopefully you'll hit Dixies' BBQ there in Bellevue before heading out.. that is some good stuff, Meet the Man! If you make it to Atlanta, Slopes and KC Pit are both excellent and about a mile apart: http://www.kcpitbbq.com/ (good turkey too) http://www.slopesbbq.com/ On Fri, Jun 13, 2008 at 5:18 PM, bullcreek.com [EMAIL PROTECTED] wrote: Rick, Here is a link to the BBQ places in TX, among them are the places in Lockhart like Black's, Smitty's, and Kreuz some of the most famous we have. http://www.texasbbqreview.com/ReviewsSummary.htm Phil Bautista President / CEO Bull Creek Data Corporation www.bullcreek.com Remedy Approved Consultant (RAC) 512-731-0304 -Original message- From: Rick Cook [EMAIL PROTECTED] Date: Fri, 13 Jun 2008 11:46:17 -0400 To: arslist@ARSLIST.ORG Subject: OT: BBQ tour My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: OT: BBQ tour
Been there several times. I have Met the Man - on a hotlink, no less! Made the sweat run down...lotsa places... On Fri, Jun 13, 2008 at 3:25 PM, J Davis [EMAIL PROTECTED] wrote: ** Hopefully you'll hit Dixies' BBQ there in Bellevue before heading out.. that is some good stuff, Meet the Man! If you make it to Atlanta, Slopes and KC Pit are both excellent and about a mile apart: http://www.kcpitbbq.com/ (good turkey too) http://www.slopesbbq.com/ On Fri, Jun 13, 2008 at 5:18 PM, bullcreek.com [EMAIL PROTECTED] wrote: Rick, Here is a link to the BBQ places in TX, among them are the places in Lockhart like Black's, Smitty's, and Kreuz some of the most famous we have. http://www.texasbbqreview.com/ReviewsSummary.htm Phil Bautista President / CEO Bull Creek Data Corporation www.bullcreek.com Remedy Approved Consultant (RAC) 512-731-0304 -Original message- From: Rick Cook [EMAIL PROTECTED] Date: Fri, 13 Jun 2008 11:46:17 -0400 To: arslist@ARSLIST.ORG Subject: OT: BBQ tour My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Question: $LASTID$
I've never done that before Brian, could you kindly assist me with this? THANKS! On Fri, Jun 13, 2008 at 6:27 PM, Brian Gillock [EMAIL PROTECTED] wrote: You should be able to do a Direct SQL for NextID from which ever form you need. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent: Friday, June 13, 2008 3:00 PM To: arslist@ARSLIST.ORG Subject: Re: Question: $LASTID$ So since I am doing this in a filter this would explain why it is not working. Any suggestions / work arounds? THANKS! Ty On Fri, Jun 13, 2008 at 4:23 PM, Rick Cook [EMAIL PROTECTED] wrote: ** The thing about $LASTID$ is that it can only be called in an Active Link, because it grabs the last record created by that client. The form involved is set by the form name on the AL that calls the action. Rick On Fri, Jun 13, 2008 at 1:03 PM, Wheeler, Dylan [EMAIL PROTECTED] wrote: I don't see anything about it being able to query a specific form in the 7.0 docs, would be a great addition though :) - Dylan Wheeler Production Control Analyst Principal IT Operations Downey Savings Loan Association, F.A. Email: [EMAIL PROTECTED] -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent: Friday, June 13, 2008 11:37 AM To: arslist@ARSLIST.ORG Subject: Question: $LASTID$ I'm trying to use $LASTID$, but i'm not getting the $LASTID$. I thought I read some where that you can now specify the Form that you want the LastID from - is this true - or am I just wishing :-) THANKS! Happy Friday! ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are This message and any attachments are for the intended recipient(s) only and may contain privileged, confidential and/or proprietary information about Downey Savings or its customers, which Downey Savings does not intend to disclose to the public. If you received this message by mistake, please notify the sender by reply e-mail and delete the message and attachments. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
