Re: [asterisk-users] Digium E1 and Digium TDM400P (2xFXO) Help!

2007-11-26 Thread David Gomillion
Cameron Hissey wrote:
 now that you have some background,
 I am having no luck installing these two cards - i have already
 confirmed they are on their own IRQ etc, and if i run genzaptelconf,
 they are coming up fine and with no errors, and i can see them in the
 zapata-auto.conf file, however i cannot see the E1 card when typing
 ztcfg -, and i cannot get a link light on the E1 card either.

   
This looks like something other than straight Asterisk. So it may be 
different, but I'll try to help you the best that I can.

First, stock Asterisk/Zaptel needs 2 files to be correct for your E1 
card and TDM card to work. You need a valid, correct, and complete 
zaptel.conf, usually in /etc (although it can be different depending on 
your config). zaptel-auto.conf may be #included in your zaptel.conf, or 
it may need to be renamed. I honestly have no idea. For all of my 
systems, it would have to be renamed, as I try not to #include in 
anything except my sip.conf, extensions.conf, and iax.conf. But that's 
just me.

Secondly, Asterisk needs a valid, correct, and complete zapata.conf, 
usually in /etc/asterisk, although it can vary depending on how things 
were configured when the system was set up.

If you have both of these files in the right place, and with the right 
stuff, make sure you reload zaptel and asterisk. I know I don't have to, 
but when I make big changes after hours, I tend to reboot. Especially 
when I'm tired and can easily make mistakes. But that's a matter of 
personal preference.

Hope that helps.


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Re: [asterisk-users] Polycom Speakerphone

2007-11-12 Thread David Gomillion
Doug wrote:
 At 08:38 11/12/2007, Eric Jacksch wrote:
  Hello all,
  
  We're using a lot of the linksys phones, and while user feedback is
  generally positive, the speakerphone leaves a bit to be desired.
  
  For those of you using the polycom desk phones, how do you find the built-in
  speakerphone?
  
  Thanks,
  Eric

 Excellent speakerphone.  Extremely cumbersome to
 configure.
   
I agree about the speakerphone, and disagree with the claim about 
configuration. The XML is extremely to generate through scripts, and 
once the framework is built, I find it to be far simpler to manage the 
deployment than other IP phones.

Of course, YMMV.

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Re: [asterisk-users] time on polycom 501

2007-11-08 Thread David Gomillion
Jerry Geis wrote:
 I have a polycom 501 phone that is 1 hour off now.
 Before last sunday (time change) the time was fine.
   
Google is your friend:
http://www.google.com/search?hl=enq=polycom+daylightSavingsbtnG=Google+Search

Top hit fixed it for us.

For the archives, in case the top hit is no longer the top hit (i.e. I'm 
feeling unlucky), the result is:
http://knowledgebase.polycom.com/KanisaPlatform/Publishing/996/10627_f.SAL_PUBLIC_1_2.html

and contains this:

Description

*Technical Bulletin 17803*
*SoundPoint® and SoundStation® IP phones require configuration changes 
due to changes in daylight saving time (DST) dates.*
*This information applies to:* • SoundPoint IP 300, 301, 430, 500, 501, 
600, 601, 650 desktop phones and SoundStation IP 4000 conference phones
*Note:* This information applies to the SoundPoint IP 650, where 
software releases exists to support the IP 650 (see Software Release 
Notes for platform compatibility).

*SYMPTOMS*

Beginning in 2006, all parts of the State of Indiana will observe 
Daylight Saving Time along with the rest of the United States. The 
majority of the state will now be in Eastern Time, but there are several 
counties near Chicago that will remain in Central Time.

The United States Congress passed a law in 2005 that changes the dates 
when US Daylight Saving Time begins and ends starting in 2007. This 
affects all US states except Hawaii and Arizona, which do not observe 
DST. As of this writing, the Canadian provinces of Ontario, Manitoba, 
Quebec, Prince Edward Island, New Brunswick, Alberta, the Yukon and 
Northwest Territories, British Columbia, and Nova Scotia have indicated 
that they will adopt the same changes, and other provinces and 
territories will continue with current procedures.

*RESOLUTION*

With respect to the State of Indiana, no special configuration is 
required to support this change, but any special configuration that had 
been made previously to exempt phones in Indiana from DST needs to be 
removed.

*Note:* The following change cannot be safely made until 6 November 
2006, as the old settings are required until that date for 2006 DST to 
be calculated correctly.

To configure phones for the new DST rules, the SNTP configuration 
section from sip.cfg (or ipmid.cfg in older versions) needs to change as 
follows:

tcpIpApp.sntp.daylightSavings.enable=1
tcpIpApp.sntp.daylightSavings.fixedDayEnable=0
tcpIpApp.sntp.daylightSavings.start.month=3
tcpIpApp.sntp.daylightSavings.start.date=8
tcpIpApp.sntp.daylightSavings.start.time=2
tcpIpApp.sntp.daylightSavings.start.dayOfWeek=1 
tcpIpApp.sntp.daylightSavings.start.dayOfWeek.lastInMonth=0 
tcpIpApp.sntp.daylightSavings.stop.month=11
tcpIpApp.sntp.daylightSavings.stop.date=1
tcpIpApp.sntp.daylightSavings.stop.time=2
tcpIpApp.sntp.daylightSavings.stop.dayOfWeek=1 
tcpIpApp.sntp.daylightSavings.stop.dayOfWeek.lastInMonth=0
*Note:* /These changes should be made in the *ipmid.cfg* configuration 
file for SoundPoint IP phones running the MGCP application./
*Note:* /There is an error in the display and setting of the DST 
‘Start/Stop Day Of Week’ if the web server interface is used to set the 
DST rules. When the start date is set to 1 (Sunday) in the *sip.cfg* or 
*ipmid.cfg* file, it is displayed as Monday in the web server 
interface. If you use the web server interface to set the DST start/stop 
dates, select Monday to obtain a setting of Sunday. This discrepancy 
will be fixed in a future software release./
*STATUS*

*Polycom recommends that this configuration change be made.*




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Re: [asterisk-users] ring group containing external 10-digit numbers

2007-11-02 Thread David Gomillion
Ryan Stille wrote:
 Don Pobanz wrote:
   
 Ryan Stille wrote: 
   
 
 I have a ring group setup that I'd like to ring a bunch of local 
 extensions, plus a few outside lines.  I want recipients to 
 confirm the call by pressing 1 before they are connected.  
 But when I add in an external number to this ring group (such 
 as 5551212#), none of my internal extensions ring any more.

 Any ideas?
 
   
 You did not indicate how you were connected to the outside world but if you 
 are connected through fxo channels,  the line would be answered by the phone 
 company very quickly. Once 1 phone is answered, I believe all the others 
 would stop ringing. Could this be the issue? 

 Don Pobanz
   
 
 Sorry, I am connected to the outside world via a SIP trunk.

 I am letting all the phones ring for this testing - no one is 
 answering.  But for some reason when I add that external number, none of 
 the internal extensions ring.

 -Ryan
   
I think Don was on the right track. First, check your dial plan for any 
stray Answer directives where you dial out. And keep in mind that some 
SIP providers Answer the call first thing. My advice: think about 
GrandCentral and how it works: Press 1 to accept the call, press 2 to 
... whatever. Or find a SIP provider that does not answer the line 
immediately. Many SIP providers will give you a few cents to play with 
before you buy an account. Just a few calls should be ample to figure 
out how it's doing.

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Re: [asterisk-users] Compatibility Issues with dell poweredge 1950 and TE110P card

2007-10-24 Thread David Gomillion
On 10/24/07, Steve Totaro [EMAIL PROTECTED] wrote:

 Joseph Begumisa wrote:
 
  Has anyone had any compatibility issues with a TE110P card installed
  on a Dell Poweredge 1950?  I noted the following error on the LCD
  display of the Dell Poweredge 1950:
 
 
 
  E1711 PCI PErr Slot 1 E171F PCIE Fatal Error B0 D4 F0.


Yes, I have had this problem with a dell PE1650, 1850, SC1400, and PE650. I
have a TE410P that does it. It may not be wise, but I just ignore the orange
blinking LCD display (or light, depending on the model). I did try reseating
the card, and it works for a few weeks, and then goes back to the same old
thing.
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Re: [asterisk-users] [Fwd: Internal LAN echo problem]

2007-10-24 Thread David Gomillion
On 10/24/07, Steve Totaro [EMAIL PROTECTED] wrote:

 Let me screw this thread up by top posting now.

 Could echo be caused by late packets if jitterbuffer is on or something
 or would that just cause lag?

 Thanks,
 Steve



So, does this qualify as an in-line reply, or a top post? Maybe it's a
medium post ;)

If both calls were in the LAN, chances are good that the phones will have
re-invited to go around the SIP server. If that's the case, then it
shouldn't be a problem.

Now, if dial options, recording, or SIP settings prevent reinvites, then
this might be part of the problem.

kevin bergner wrote:
  On 10/24/07, Eric ManxPower Wieling [EMAIL PROTECTED] wrote:
 
  Jonn Taylor wrote:
 
  Eric ManxPower Wieling wrote:
 
  Any echo you hear on pure IP calls is caused by the endpoint
 phone.  You
  cannot do ANYTHING about it on Asterisk.
 
 
  Jonn Taylor wrote:
 
 
  Any ideas ?
 
  Jonn
 
   Original Message 
  Subject:[asterisk-users] Internal LAN echo problem
  Date:   Wed, 24 Oct 2007 08:34:32 -0500
  From:   Jonn R Taylor [EMAIL PROTECTED]
  Reply-To:   Asterisk Users Mailing List - Non-Commercial Discussion
  asterisk-users@lists.digium.com
  To: Asterisk Users Mailing List - Non-Commercial Discussion
  asterisk-users@lists.digium.com
 
 
 
  Hi all,
 
  I have an internal echo problem on my LAN only. I replaced the LAN
  switch with a new linksys 2024 with QOS and seemed to help but not
 fix
  the problem. Any ideas? Here in my setup - Dell PE6400 Dual 700,
  Asterisk 1.2.24/FreePBX, 2-NIC cards, one with a public ip and one
 with
  an internal ip, one PAP2, one SPA3102 and 2 BT101. I know that bt's
 are
  cheap that are known for echo problem in the handset. I have one
 remote
  user that never has a problem. I have a remote test server at home
  connect via IAX with no problems, also a PAP2 with no problem.
 External
  faxing from the rest of the world via our voip provider is working
  great. One strange thing that I noticed is that we can not fax to
 our
  iaxmodem, ATA --- iaxmodem, but works perfect ATA --- rx_fax. Not
 sure
  why either.
 
  That does not make sense. I can any one of these ata's or phones and
  connect them to the public ip side and they work fine.
 
  It can make sense or not make sense, but you cannot have echo on a pure
  VoIP call unless the endpoints introduce it.
 
 
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 http://lists.digium.com/mailman/listinfo/asterisk-users
 
 
 
  i have seen this when the  headset volume is too high and simply
  lowering the volume addressed the problem
 
  as others have said an echo is simply not possible
 
 
 


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Re: [asterisk-users] [Fwd: Internal LAN echo problem]

2007-10-24 Thread David Gomillion
On 10/24/07, David Gomillion [EMAIL PROTECTED] wrote:

 On 10/24/07, Steve Totaro [EMAIL PROTECTED] wrote:
 
  Let me screw this thread up by top posting now.
 
  Could echo be caused by late packets if jitterbuffer is on or something
  or would that just cause lag?
 
  Thanks,
  Steve



 So, does this qualify as an in-line reply, or a top post? Maybe it's a
 medium post ;)

 If both calls were in the LAN, chances are good that the phones will have
 re-invited to go around the SIP server. If that's the case, then it
 shouldn't be a problem.

 Now, if dial options, recording, or SIP settings prevent reinvites, then
 this might be part of the problem.



Sorry, I need to clarify my own post. By part of the problem, I mean
magnifying the effect. The real problem is the handset leaking, probably too
much sidetone.

Anyway, the more the delay, the more noticeable this echo will usually be.

kevin bergner wrote:
   On 10/24/07, Eric ManxPower Wieling  [EMAIL PROTECTED] wrote:
  
   Jonn Taylor wrote:
  
   Eric ManxPower Wieling wrote:
  
   Any echo you hear on pure IP calls is caused by the endpoint
  phone.  You
   cannot do ANYTHING about it on Asterisk.
  
  
   Jonn Taylor wrote:
  
  
   Any ideas ?
  
   Jonn
  
    Original Message 
   Subject:[asterisk-users] Internal LAN echo problem
   Date:   Wed, 24 Oct 2007 08:34:32 -0500
   From:   Jonn R Taylor [EMAIL PROTECTED]
   Reply-To:   Asterisk Users Mailing List - Non-Commercial
  Discussion
   asterisk-users@lists.digium.com
   To: Asterisk Users Mailing List - Non-Commercial
  Discussion
asterisk-users@lists.digium.com
  
  
  
   Hi all,
  
   I have an internal echo problem on my LAN only. I replaced the LAN
 
   switch with a new linksys 2024 with QOS and seemed to help but not
  fix
   the problem. Any ideas? Here in my setup - Dell PE6400 Dual 700,
   Asterisk 1.2.24 /FreePBX, 2-NIC cards, one with a public ip and
  one with
   an internal ip, one PAP2, one SPA3102 and 2 BT101. I know that
  bt's are
   cheap that are known for echo problem in the handset. I have one
  remote
   user that never has a problem. I have a remote test server at home
   connect via IAX with no problems, also a PAP2 with no problem.
  External
   faxing from the rest of the world via our voip provider is working
 
   great. One strange thing that I noticed is that we can not fax to
  our
   iaxmodem, ATA --- iaxmodem, but works perfect ATA --- rx_fax.
  Not sure
   why either.
  
   That does not make sense. I can any one of these ata's or phones and
   connect them to the public ip side and they work fine.
  
   It can make sense or not make sense, but you cannot have echo on a
  pure
   VoIP call unless the endpoints introduce it.
  
  
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   i have seen this when the  headset volume is too high and simply
   lowering the volume addressed the problem
  
   as others have said an echo is simply not possible
  
  
  
 
 
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Re: [asterisk-users] polycom ip330/ip501 second ethernet port

2007-10-19 Thread David Gomillion
On 10/19/07, Kevin Smith [EMAIL PROTECTED] wrote:


 Robert McNaught wrote:
  Hi,
 
  Has anyone had any great difficulties with QoS using the second
  ethernet phone in these Polycom phones for desktop machines in a
  converged network?  I had heard that these can cause difficulties when
  used in this manner.  I have always tried to persuade customers to go
  with 2 ethernet drops per workstation to avoid having to use the phone
  as a switch.
 
  I apologize for this question not being directly related to asterisk,
  but since Polycom phones are used a lot with asterisk, it seems a good
  place to post ;-)
 
  Robert McNaught


Hi Robert,

While I'm not sure how our network compares with yours, we run about
twenty 601 phones along with our office workstations (some stations are
without a phone). Each station with a phone is connected with the other
Ethernet port on the phone so we have one drop to each station. The
phones are on a separate VLAN from the rest of the network as well.
From the user end, I have not had a report of any problems with the
connections, call quality, etc. I would say give it a shot, maybe with a
larger network that could change, but for a small office like I'm in
charge of, it is working just fine.

Kevin

We have a medium-sized network (120 polycoms of various persuasions, and 80
workstations), and we haven't had any real problems with phones ruining QoS.
We have the phones on separate VLANs than the workstations. Actually, every
switch has 4 VLANs defined: 2 voice, 2 data, so no VLAN has more than about
12 devices (about because sometimes we have to put a pocket switch in a room
where the people want to add yet another computer).

The echo from SIP to SIP with people using cheap headsets has affected us
far more than any problems with PCs trying to suck the bandwidth. If I
remember correctly, recent firmwares on the Polycom phones pretty much do
the right thing, giving priority to the phone traffic.

To summarize: works OK for us.
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Re: [asterisk-users] asterisk incomming call huntgrroup

2007-10-17 Thread David Gomillion
On 10/17/07, satish patel [EMAIL PROTECTED] wrote:

 Dear all

  I want to configure Huntgroup for my company like i call on
 1100 extention i will transfer to avalible group extention i got some
 document on voip-info website but this is not working for me


 http://www.voip-info.org/wiki/view/Asterisk+Hunting+Groups+for+incoming+calls


Why not just use a queue?
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Re: [asterisk-users] What web GUI are people happy with?

2007-10-16 Thread David Gomillion
On 10/16/07, shadowym [EMAIL PROTECTED] wrote:

 I don't do text editing so please indulge me.  Why would someone want to
 do
 that when a GUI makes life so much easier?

 On a practical note, If someone was deploying 2 or 3 of these a week, most
 of which have 5-10+ extensions doing all kinds of fancy things like call
 queues, parking, forwarding, followme, voicemail to email etc. etc. how
 practical is it to type all this in by hand making sure to get ever single
 space, ., ,, {}, [] etc. exactly right which NEVER happens.  So
 then
 you have to spend more time debugging the conf files.

 Even with a bunch of pre-made templates it seems like an awful lot of
 unnecessary heavy lifting when a GUI can make it so much easier and
 efficient.



You're welcome to do it however you like. But please don't suggest that
using a GUI will make things more efficient. Someone with experience
scripting can easily write a system to generate a well-formed, valid .conf
file, with appropriate comments. I, for one, have done this.

The reason many seasoned Asterisk admins prefer using the .conf files
instead of using a GUI is that no GUI can possibly conceive of every way to
do something. So, at some point, if your PBX does anything interesting,
you're going to have to integrate your changes with what the GUI generated.
And not let the GUI stomp on the changes. But make sure everything will be
in contexts that can access what it should, and not access what it
shouldn't.

Now, as far as how practical it is to create the dialplan by hand, I can
tell you that it only takes about 2-3 minutes to full configure such a
simple PBX as you described. Most GUI systems take far longer than that to
install, much less configure. Also, I can more easily manage systems
remotely via SSH than through many of the GUIs out there.

So, as I said before, do whatever works best for you. But please don't
insinuate that editing configuration files cannot be a good idea.
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Re: [asterisk-users] DS3 Interface

2007-10-09 Thread David Gomillion
On 10/9/07, Matt [EMAIL PROTECTED] wrote:

 http://www.usdoj.gov/criminal/cybercrime/WestPlea.htm



Fascinating. Not really. Anyway, how is this related to Asterisk?
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Re: [asterisk-users] Changing contexts on the fly

2007-09-28 Thread David Gomillion
On 9/28/07, Tzafrir Cohen [EMAIL PROTECTED] wrote:

 On Fri, Sep 28, 2007 at 05:28:21PM +0100, Ade Vickers wrote:
  Hi folks,
 
  I've been playing around with an Asterisk server in my office for a few
  weeks now, and I've got it pretty much nailed down the way I want it,
 which
  is nice.
 
  One of the features I'm using is the ability to switch different
 contexts in
   out of the dialplan on a schedule. So, for example, I've got the
  official tel number ringing my desk phone between 9.00-17.30 mon-fri;
 and
  out of those hours any caller gets a recorded message + sent to
 voicemail.
 
  However, I'm quite often working later than 17.30, and would quite like
 to
  be able to easily flick a switch which tells Asterisk that, actually,
 I'm
  here in the office, and I'd quite like to receive calls. Currently, I
 have
  to alter dialplans.conf, comment out a couple of lines  uncomment
 another;
  save  then re-load the dialplan.
 
  I'm guessing I've got 3 options open to me:
 
  1) Convert from using the various .conf files, to using a realtime
 config,
  then write a small front-end to the DB so I can access the settings from
 a
  simple switch on my Windows desktop
  2) Write some kind of script which I can execute on the Asterisk box
 which
  makes the same changes I'm currently making manually
  3) Some other option I've not thought of...

 4) Use a condional dialplan. e.g GotoIfTime or other uses of GotoIf .


Now, add a flag that allows your calls to be routed as either:
1. Default - route according to the schedule
2. Open - give me the calls, to heck with the time
3. Closed - leave me alone. Yes, I know what time it is, but I don't care.

Put this before the GotoIfTime stuff, and it can override however you'd
like.

We did this, but added a few fancy things, like ClosedForHurricane mode. It
allows us to record a message as to which dates patients have been
rescheduled to, says the time of the last update, and a few other goodies.

Have fun with it. You can do just about anything you can dream of. Except
solve the halting problem. Ah well...
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Re: [asterisk-users] Music On Hold

2007-09-26 Thread David Gomillion
  Hi All,
 
  I need to have the same file played from MoH every time someone gets
  to
  MoH from a Dial. I want to play marketing messages from it and I
  want it
  to start from file 1 every time.
 
  Anyone know if/how this can be done?

 On Wed, 2007-09-26 at 09:36 -0400, Forrest Beck wrote:
  Make the file the only one in the /var/lib/asterisk/moh directory.
 
  Forrest Beck
  [EMAIL PROTECTED]
  www.shift8.biz
 Thanks for the suggestion, but I need it to play multiple messages.
 Always starting with the same one.

 Cheers,

 Joel.


Create a new MOH class with one large file consisting of every message you
want heard, in the order you want them heard. Since there will be only one
file, you know which will be first ;)

We actually do this with some of our queues, so I know it works.
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[asterisk-users] T1/PRI pricing

2007-09-18 Thread David Gomillion
I know this borders on commercial, so I apologize. I will take this off list
as soon as possible.

Someone a couple months ago claimed to know how to get PRI or T1 voice
circuits significantly cheaper than going through the ILEC. I would
appreciate that person contacting me (off-list) at this email address.

Thanks,
David Gomillion
[EMAIL PROTECTED]
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Re: [asterisk-users] Call Center SoftPhone with Auto Answer

2007-09-18 Thread David Gomillion
On 9/18/07, Atis Lezdins [EMAIL PROTECTED] wrote:

 On 9/18/07, Joao Pereira [EMAIL PROTECTED] wrote:
  I don't think so, because in paging/intercom, the phones must support
  Auto Answer.
 
  The link you sent says:
  SIP phones for the most part don't support any of these phone based
  paging functions. If a SIP phone offers an Auto Answer function, you can
  approximate limited paging intercom functionality.
 
  I'm using X-Lite, and in X-Lite I can't force the users to answer the
  call. The users can put Auto Answer = Off.
 
  Also, the response from Counterpath was weird, as they said they're
  engineering team cannot remove the Auto Answer option:
  To have the auto-answer permanently on in the context that you wish to
  have is a feature that our engineering team cannot hard code into the
  phone. It can be turned on and off in the menu 

 Actually i believe you can do it yourself. X-Lite is windows, right?
 There are a bunch of programs, allowing to edit internal resources of
 executable files. So, just grab a resource editor (i prefer XN
 Resource Editor), open .exe file, edit the menu - disable (and hide)
 items you want to forbid changing for users, and give them the
 executable. I'm not certain that X-Lite's executable is not
 packed/crypted, but editing SJPhone was very successful some time ago.

 Of course, there's always an option for user - to take another
 softphone, but whatever softphone you choose - they will have the same
 chance.


I've stayed out of this thread for a long time, and really didn't read the
past comments, so if I'm repeating someone, I'm sorry. I've been thinking
this for a while, and just have to say it. If you feel like you have to keep
people from turning off the auto-answer feature on a softphone, you don't
need a new softphone. You need new people.
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Re: [asterisk-users] Partitioning DSL input

2007-09-10 Thread David Gomillion
On 9/10/07, Ira [EMAIL PROTECTED] wrote:

 At 02:11 PM 9/10/2007, you wrote:

 Can people on this list share their experiences on how they
 partition a DSL for small business internet service with a router so
 that a portion is dedicated to VOIP and another portion to
 computers.  Of course, the idea is to do this with a low cost router
 (under $100).


 dd-wrt or Sveasoft on a Linksys router though I understand there are
 better choices in routers today.


Don't expect too much out of traffic shaping. While it should work nearly
perfectly upstream, there's only so much you can do to control the
downstream (from your ISP to you).
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Re: [asterisk-users] Meridian S1 to Asterisk via T1

2007-09-07 Thread David Gomillion
On 9/7/07, Michelle Dupuis [EMAIL PROTECTED] wrote:

 This is going into an emergency response facility...where they currently
 have a Nortel Option 61 (I think).  They want to slowly phase into VoIP.
 They will need 1000 phone set capacity (assuming full migration).


This can be done, and I am a proponent of Asterisk. But I don't think I
would recommend it in this situation. Frankly, having a big company like
Nortel to blame if/when downtime occurs would be worth the money difference
to me!


My fear of connecting their PBX directly to the PC (PCI card) is the
 potential for a PC crash.  If that somehow takes down their PBX there will
 be hell to pay.  (If it were just a regular office environment it would be
 ok).



Most media gateways will not work if/when the SIP server (i.e. Asterisk or
SER) goes down. Now, some SIP phones can register to multiple hosts, etc,
but I'd still push towards a COTS system in this case.
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Re: [asterisk-users] Stable-Stable Asterisk

2007-08-23 Thread David Gomillion
On 8/23/07, Ed Pastore [EMAIL PROTECTED] wrote:

 Hi, folks.

 I've been on the Asterisk Announce list for a while now, and it seems
 to me that the release versions of Asterisk are a bit bleeding-edge.
 They qualify as stable, but I wouldn't call them production stable
 since half the time a new one comes out, a fix for it comes out the
 next day.


That's the niche that ABE is supposed to fill. I personally don't use it,
though. I just test the features I plan to use, disable everything else, and
seem to do OK.
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Re: [asterisk-users] Speech Rec on Voicemail

2007-08-23 Thread David Gomillion
On 8/23/07, Ryan M. Colbert [EMAIL PROTECTED] wrote:

  I've had requests to processes incoming voicemails with voice recognition
 routine and add the output text to the body of the email message from * with
 the attached .wav file.  Has anyone implemented this type of feature and
 willing to share some notes?


That would be very interesting to see, if you get it working. Last I
checked, though, speech-to-text didn't work very well without a very small
language to choose from, far smaller than English.
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Re: [asterisk-users] phone as control interface (was 99 bottles of beer)

2007-08-21 Thread David Gomillion
On 8/21/07, Steve Prior [EMAIL PROTECTED] wrote:

 Steve Edwards wrote:

  Almost every room in my house has a phone -- if I could teach my kids to
  put them back where they belong.
 
  This could easily be extended to recognize which phone was used so it
  could control the Myth FE in that room.
 
  Also, it could/should be extended to control x10 devices as well...
 
  To control the tv in this room, press 1. To control a tv in another
 room,
  press 2. To control the outside lights, press 3. To control the
  sprinklers, press 4, ...

 A while back I was thinking along the lines of using a phone as a
 home automation interface, though I was thinking of it in combination
 with a voice recognitition system such as Lumenvox.  It occured to
 me that when you want to turn the lights on, you don't really want to
 pick up a phone, dial a special extension, and then start using menus.

 What I was thinking about was what if instead of a dialtone you are
 brought directly to a home automation voice menu which works in
 parallel with your normal dial plan.  If you wanted to make a call,
 just ignore the voice menu and dial normally.  If you wanted to
 turn on the lights, just say lights on. or somesuch.  Having a
 traditional dialtone seems unnecessary when you can get more function
 instead.

 The trick is doing this without giving up on the use of nice existing
 GUIs to manage the dialplan that we have now.  I'd like some way of
 merging in the voice dialtone function with the existing dialplan
 such that initially both are active, but as soon as either a phrase is
 recognized or a button is pressed the system branches to one or the other,
 but that button or phrase is passed through to the rest of the processing
 and not just an extra prompt getting in the way.

 Does this spark anyone's imagination or ideas to implement?


Sparks my imagination thusly:

Suppose you have a speaker phone in every room. When the phone is onhook,
Asterisk automatically opens up a call to the speaker and places it in the
automation context. When you pick up the phone, it grabs a different line,
and drops the automation connection.

Now, you can address Asterisk by saying, Computer, raise lights 20% and
impress all of your trekkie friends when the lights turn up.
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Re: [asterisk-users] Asterisk as ISDN PRI Proxy

2007-08-20 Thread David Gomillion
On 8/20/07, Gustavo Felisberto [EMAIL PROTECTED] wrote:

 I have a costumer with a Siemens PBX installed, and I would like to setup
 a
 Asterisk system that would act as a kind of Proxy between the Siemens PBX
 and
 the operator network.

 The current setup is:

 Siemens PBX 2*PRI - Operator

 what I want is:

 Siemens PBX 2*PRI - Asterisk BOX - Operator


This is not unusual.

For the Siemens PBX the Asterisk Box would be a standard Telephony Operator,
 and
 the Asterisk box would either route the calls normally, or would route
 them via
 another system via SIP or IAX.

 I need to know if this is possible, and what kind of hardware do I need on
 the
 Asterisk Box to do this. I know I'll need some PRI cards to connect to the
 Operator, but do those cards allow me to masquerade as a Operator to the
 Siemens
 PBX?


look at pri_cpe vs pri_net

--
 Gustavo Felisberto
 (HumpBack)
 Web: http://dev.gentoo.org/~humpback
 Blog: http://blog.felisberto.net/
 
 It's most certainly GNU/Linux, not Linux. Read more at
 http://www.gnu.org/gnu/why-gnu-linux.html .
 -


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Re: [asterisk-users] Outbund Route via Extension

2007-08-16 Thread David Gomillion
On 8/16/07, Nhadie Ramos [EMAIL PROTECTED] wrote:

 Hi All,

 is it possible to choose outbound route by checking the extension of the
 caller?
 e.g extension that starts with 3 goes to outbound route 1 extension that
 starts with 4 goes to outbound route 2.  Basically, i'm hosting two(2)
 office, extension 3XXX is office 1 and extensions 4XX is office 2, they
 both have the same dialling pattern so i need to choose route based on
 source.  i'm using freepbx for this.


You could easily just put the extensions in different contexts. I'm not sure
how freepbx handles this, but Asterisk certainly supports having different
handsets in different outgoing contexts. This is probably your best option

Another option is to have gotoif statements, based on the callerID of the
handset placing the call.

Another option, although it's bad in my opinion, is to train everyone in
Company A to dial a 9 for outgoing calls, and everyone in Company B to dial
8. That give 0 security, so again, it's bad, but it could work.
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Re: [asterisk-users] Experimenting- Sip dialing with Zap

2007-08-16 Thread David Gomillion
On 8/16/07, John Meksavan [EMAIL PROTECTED] wrote:

 line yet. The phone simulator only allow 3 digit dialing. Now, I get this
 message on the Asterisk CLI

 -- Executing [EMAIL PROTECTED]:1] Dial(SIP/200-006fd1a0,
 Zap/g0/{EXTEN})
 in new stack
 [Aug 16 20:22:34] WARNING[14292]: app_dial.c:1106 dial_exec_full: Unable
 to
 create channel of type 'Zap' (cause 0 - Unknown)
   == Everyone is busy/congested at this time (1:0/0/1)
   == Auto fallthrough, channel 'SIP/200-006fd1a0' status is 'CHANUNAVAIL'


Just a guess here, but it looks like Asterisk is unable to create channel of
type 'Zap', and that everyone is busy/congested at this time.

Now, figure out if you have valid Zap channels defined in both zaptel.confand
zapata.conf. Make sure you have the right signalling, and the right
indications. Stupid question that I don't have to ask, but will anyway, you
do have the TDM400P actually installed, right?

With these basic questions, you may be better served reading a book about
Asterisk, trying what is in there, googling for answers to any questions you
may have, and then asking the list after you have exhausted all other
resources. We're here to help, but I think that these steps may help give
you a better foundation. And we like it when people have at least tried to
figure out solutions.
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Re: [asterisk-users] forking from a dial plan?

2007-08-09 Thread David Gomillion
On 8/9/07, Andres Paglayan [EMAIL PROTECTED] wrote:


 On Aug 9, 2007, at 4:32 PM, C F wrote:

  Local channel should be able to accomplish that, what exactly are you
  trying to do?
 

 this is one of the specific scenarios, I got many others,
 (for the shortsighted, this can be used in any case you don't want to
 wait for a chain of steps to complete before triggering another)

 e.g.

 1./ a call goes on queue,
 2./ no agents are logged in,
 3./ then, an announcement is played,
 4./ other options are played
 5./ then, the call is transfered to the voice mail,
 6./ manger gets a ring with a record,(no-one-is-logged-in-damn-it)


Why wouldn't you put #6 as #3, and have it generate a .call file to make a
new phone call?

forking out of the dial plan,


Some commands, like Background, will allow execution to continue. So, it
obviously can be done, when needed. But most things that need to happen
should happen in order. If it's complicated enough to be done out of order,
then AGI is probably more appropriate anyway.





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Re: [asterisk-users] Sangoma PRI

2007-08-06 Thread David Gomillion
(top-posting because Julian did, and I'm too lazy to fix it all)

Last I checked, the replacement with the new firmware is only for those who
bought the card in the last year (i.e. the card is still under warranty).
Those of us who were early adopters cannot enjoy the improvements of the
upgraded firmware without buying all new cards.

Hopefully, I'm wrong and someone will correct me.

On 8/6/07, Julian Lyndon-Smith [EMAIL PROTECTED] wrote:

 And what of all the folk that have a v1 card (I've got 2 quad-ports
 sitting here) ?

 And can you cross-ship a v1 card for a v2 card replacement ?

 Julian.

 Steve Totaro wrote:
  Kevin P. Fleming wrote:
 
  Stephen Bosch wrote:
 
 
 
  The only way this will ever happen is if Digium completely redesigns
 the
  card, which is a long way of saying that you will buy a new card
 before
  you have that request filled.
 
 
  That is incorrect. The TE4XXP cards with v2 or later firmware *can* be
  upgraded in the field, but we have not released an upgrade for those
  cards that warrants distributing it to end users (there is a v3 but it
  is only necessary for the PCI Express variants). This may change soon,
  though, as there is work to produce some improved firmware for all the
  TE4XXP cards in process right now. Unfortunately cards with v1 firmware
  will not be able to be upgraded in the field.
 
  Steve Totaro: We regularly allow users to cross-ship (advance
  replacement) cards for firmware upgrades; you should not be required to
  have your system out of service for any length of time longer than what
  it takes to swap cards.
 
 
 
 
  Who do I contact for this.  Is the firmware upgrade still free?  My last
  email to the lady responsible (forgot her name) never replied or her
  email went into /dev/spam/null.  Can you get the ball rolling or give me
  an email address please?
 
  Thanks,
  Steve
 
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Re: [asterisk-users] Pre-recorded first and last names audio database

2007-08-04 Thread David Gomillion
On 8/4/07, John Vogel [EMAIL PROTECTED] wrote:

 Hi!

 My application needs to look up (by spelling) the first and last names of
 a
 person and then insert the corresponding pre-recorded audio file to
 personalize the message. E.g. Hi, John Brown. Your book is due back at
 the
 library. So I need John and Brown in audio files along with LOTS of
 other names -

 Do such databases of sound files already exist or do I have to record my
 own? I'm not sure how many first and last names I'd have to record but it
 seems like thousands for both genders first names and then thousands more
 for last names to cover a significant proportion of the people in the USA
 -


I haven't seen something like this, but if you figure it out, I'd like to
know. There's a piece of software called HouseCalls that reminds people of
appointments. The proprietary software prompts the person setting up the
automated reminders to record each name individually. In the beginning, it's
a bear, but over time, it gets better.

I guess something in Asterisk would have to do the same, right? I mean, a
general list of John Jon Jonh in some person's voice, and the rest of the
prompt in another, wouldn't be much better than having Festival say the
name, would it?
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Re: [asterisk-users] open up firewall ports for Asterisk - safe?

2007-07-19 Thread David Gomillion

On 7/19/07, Ryan Stille [EMAIL PROTECTED] wrote:


Right now I've been working on setting up an Trixbox server on our
internal network.  Its behind the firewall, but I'd like to open up the
firewall to it because we sometimes have developers working off site and
I'd like them to be able to connect.



How many developers? And what kind of developers? If they're developing
things for your phone system, then you may want them on their own
development boxes instead. If you're a software shop and they're just users,
then that's different.

Is this safe to do?  I've got the Allow Anonymous Inbound SIP Calls

box unchecked in freePBX.  Is there anything else I need to do?   Isn't
there an issue with the extension/secret being passed in clear text?



I'm not the most knowledgable on what freePBX does, as far as the check box.
My guess is that it's just tweaking the SIP users/peers in the
sip.conffile. This gives only a minimal level of security, in my
opinion.

It looks like I need to open port 5060, and whatever ports are inbetween

the rtpstart/rtpend values in /etc/asterisk/rtp.conf.  Is that right?
Right now thats  ports, I've read that you can chop that down to 20
ports for just a few calls.  We want to have 5-6 simultaneous calls, so
if I set rtpstart to 10001 and rtpend to 10100, then open up those
ports, is that adequate?



If it were me, and I had 20 remote users or less, I would create a VPN and
have them join my network that way. Then, no SIP ports would be open to the
world. And the NAT problems would pretty much disappear. You may have a
slight reduction in sound quality, depending on how you set up the VPN. I
really haven't had major problems with it, but again, it depends on your
type of VPN. We're using a site-to-site hardware-accelerated IPSec VPN for
each of our remote sites (including my house), and I have not had any
problems. Except when the underlying medium (the Intarweb) has
latency/jitter problems. But then, straight SIP would have issues too...
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Re: [asterisk-users] Suing Dell||Dull Computers for CID abuse

2007-07-03 Thread David Gomillion

On 7/3/07, J. Oquendo [EMAIL PROTECTED] wrote:


Reposted to this list: (http://lists.virus.org/voipsec-0610/msg00046.html)


 That's exactly the type of thing that needs to be stopped. If Dell
outsourcing calls me from India, the CLI must be their number in India
not a faked-in number of some office in the US. That to me is exactly
the purpose of this proposed law. It is equivalent to the law regarding
FAX calls that has been around for a long time.


Here is the single biggest issue facing anything anyone on this
list can speak about: Validation. Let's be realistic here using
(again) Dell. We know based on someone's accent and lack of proper
use of grammar, they are not speaking to us from a location in
the USA. How can we validate that such instance is illegal. It
would be hearsay because all we have is a notion without factual
evidence. So how does anyone propose addressing a situation such
as this.



If Dell owns the number, it's not spoofing. Point-to-point T1s and such have
been allowing companies to use toll bypass for years. VoIP just makes it
easier and cheaper. Now, if someone pretends to be Dell in order to sell you
Dekk computers, then that's fraud, spoofing, etc.



This is one of the dangers I am speaking of regarding security.
Let's take this situation right now, supposing I dislike you and
have enough information about you. I set out to make life disruptive
for you so I change my CLI to your phone number. First I want to call
the bank (with your information) hopefully I can get someone insane
enough to use caller ID as a source of information. Then, I decide
to call the credit card companies in hopes they're going to bring up
your information based on caller ID, and the scenario goes on and on.
Should a company make a decision based on caller ID? Would you
irrate by their actions? I know I would.



We are already protected by fraud from everything you mentioned by other
laws. And yet it still happens. So, what purpose will another law serve?


I presume from your comment that you, like others in the
Internet/VoIP arena I have corresponded with, believe that the PSTN did
everything wrong and that VoIP is doing everything correctly.

I don't think the PSTN did anything worse or better than VoIP, in
fact I would prefer to rely on the PSTN than VoIP for certain reasons.
1) With the PSTN, any utility company, emergency service company knows
with 100% accuracy that a copper line with the number 12035551212 is
coming from 1 Main Street, New Haven as opposed to VoIP's 12035551212
being registered via some pre-filled out form, stating at the point
in time that the form was submitted, it was at 1 Main Street however,
it truly might not be at that location anymore. Someone may have
moved their ATA or server.



And yet, the Bells sometimes got the address wrong. And when a PRI got moved
for a company I did work with, their local carrier failed to update the
address in the 911 database. So, it can be screwed up, no matter what
technology is used.

Look, we can spoof CID through our PRI. So what? We've been able to do it
for years. Have we? No, we have no need to. I'm sick and tired of all these
news stories about how people can suddenly spoof CID. It's been going on
for years. And anyone who gives out personal information when receiving a
phone call deserves whatever happens to them. When I got a call from my CC
fraud department, I simply asked for a reference number, and said that I'd
call back on the number on the back of my card. Turns out it was legit, but
it only took me an extra ~30 seconds to be sure.

As for things VoIP has done better? The only thing that comes to me

thusfar is saved someone money. Anyhow, I think this was a pretty
good discussion on the topic, but bottom line if you ask me, Truth
in Caller ID does nothing more than give a politician something to
boast about during election time. Nothing more.



Hear hear!
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Re: [asterisk-users] Suing Dell||Dull Computers for CID abuse

2007-07-03 Thread David Gomillion

On 7/3/07, mlists [EMAIL PROTECTED] wrote:


Keep in mind that this law is proposed by the Senator who thinks the
Internet is a series of interconnected tubes which can get clogged.



ommm, isn't that conceptually what a DoS attack is?
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Re: [asterisk-users] Query

2007-06-28 Thread David Gomillion

On 6/28/07, [EMAIL PROTECTED] 
[EMAIL PROTECTED] wrote:


Hi,
 I am trying to establish call through sip phone between two
PC  connected to linux box on which asterisk server is running

   1st PC is having IP Adress : 192.168.1.149
   2nd PC is having IP Adress : 192.168.1.53

   Now, I am tying to dial from 1st PC to 2nd PC

   I am trying to dial from 1st PC to 2nd PC through asterisk server
...

2) extensions.conf
exten = 11,1,Dial(SIP/phone2,20,tr)

Now, I am calling from sip phone1 by name [EMAIL PROTECTED]



Why? Shouldn't you just pick up Phone1 and dial 11? If you dial it by the
IP address, why would it go through Asterisk?

It is not being called through asterisk server running on linux m/c. It

is calling directly. As, I am running sip debub but no packet dumping is
taking place. Can anybody will tell me the error I am doing.



I am going to assume that the typo is in the above paragraph, and you really
mean sip debug. If not, that's another problem.

Thanx and regards

sanchal



Hope that helps,
David
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Re: [asterisk-users] Asterisk+squid

2007-06-27 Thread David Gomillion

On 6/27/07, rozsa [EMAIL PROTECTED] wrote:


Hi,
I've installed Asterisk 1.2.13, and it works ok, but I have some
voip clients behind a squid proxy server, and this clients can't connect
to the Asterisk server.  I added the  access lists  which permit the
voip ports through the proxy, but the clients can't connect. This access
lists in squid.conf are:
acl safe_ports port 5060
acl safe_ports port 4569
acl safe_ports port 5036
acl safe_ports port 2727
acl safe_ports port -20001


   Have you any idea how can I solve this problem?


I usually pass VoIP traffic without it going through the proxy. It can be
dangerous, but if you set up your rules right, it should be OK. The only
real exposure is that other things can hop on those ports. But then again,
the safe_ports has the same challenge...
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Re: [asterisk-users] Inexpensive Layer 3 Switch?

2007-06-26 Thread David Gomillion

On 6/26/07, Marty Mastera [EMAIL PROTECTED] wrote:


Sorry, I forgot to mention that I want to route between VLANs without an
external router and do some simple ACLs to allow PCs on the data VLANs to
access the web interface of the Trixbox on the voice VLAN.

thanks



The only reason to route the voice VLAN is if you need the phones to access
the Internet and/or vice-versa. If you only need to worry about the
computers on the data VLAN accessing Trixbox's web interface, I would
suggest using the Ethernet VLAN capabilities of Linux. You can create
eth0.vlan1 for data on Trixbox, and have the default vlan for the port on
the switch be voice. Then, the voice VLAN goes nowhere but to your PBX and
the phones.

The other option is to put in another NIC, one for the voice VLAN, the other
for the data VLAN.

I've been pretty happy with the Linksys 24-port layer 2 switches (SRW224P).
They're running around $400 right now. If you really need layer3 support, I
would steer clear of the Netgear. I've had a lot of problems with them, and
the support was disappointing. But then again, I got a bunch that don't work
that I could sell you ;)
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Re: [asterisk-users] More FAX over T1

2007-06-26 Thread David Gomillion

On 6/26/07, Joe acquisto [EMAIL PROTECTED] wrote:


This is a follow up to an earlier post.

Looking for a means to individualize incoming FAX, so as to distribute
them to the intended recipient.

While the PBX is based on Asterisk, it is not possible for me to enter
the box to modify things, to any great degree.  I thank those who mentioned
IAXMODEM, earlier, but that seems a no go.



With all due respect, this project should be handed over to whomever has
authorization to administer the Asterisk box. We can tell you how to do it
in Asterisk, but if you can't take our advice, our ability to help you will
be severely limited.

Now, we have many, many fax machines. We have our incoming through PRI, and
then redirect to a channel bank. We have no problems with fax reception.
When we used a Sangoma card, we did, but now that we're back on Digium
hardware, we've been doing well, thus far. Probably had to do with the echo
cancellation, but without infinite time to troubleshoot, we just had to get
it working.

I would not recommend passing fax data across the PCI bus between cards. I'm
probably just superstitious, but I wouldn't do it. But it would be very
simple to do with just a Dial statement.

Basically, just go out and try it. Your business requirements and what
you're allowed to do obviously drive where your decision is going to go. If
you get stuck, and can't find answers through Google or the Wiki, then ask
this list. But you can't expect us to tell you what's going to work in your
business when you aren't empowered to follow our advice.
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Re: [asterisk-users] More FAX over T1

2007-06-26 Thread David Gomillion

On 6/26/07, Joe acquisto [EMAIL PROTECTED] wrote:


This install uses a Sangoma card.

Could you expand on redirect to a channel bank?  Could you illuminate
the connectivity for me?

A single T1 connects to???   Is the Digium card smart as in, can it
break out DS0 line(s) on a second port (to go to the channel bank)?



What we did is have 1 PRI (over T1 in the US) coming in from the telco, into
a 4-port T1 card. Then, we have 2 channel banks coming off of it: 1 has an
external echo can, and goes to our in-house phone extensions. Cordless
phones, wall-hanging phones, and anywhere that we couldn't get 2 pair into.
Basically any required analog that a person would be on. The second channel
bank has no echo can on it, and connects to our modems, fax machines, etc.

Assume for a moment that your incoming lines are in zaptel group 0, your
voice channel bank lines are in group 1, and your other channel bank is in
group 2

exten = 55,1,Goto(default,1000,1) ;go into the internal context to
route the call
exten = 56,1,Dial(Zap/25) ;ring one phone
exten = 57,1,Dial(Zap/G2/${EXTEN}) ;go out group 2, starting at
highest channel number, since the incoming calls probably start at the
lowest channel numbers, and best not to have any contention, in my opinion

In this way, Asterisk will establish a new call going out Group 2 and dial
your number. The box receiving the faxes will get the extension, and as long
as you've left your DID in there, that's what will get passed. So, it will
appear to your fax box as if it were sitting on the PSTN. Asterisk just has
to know which DIDs should have the calls passed along.

Now, in practice, we do a lot more than the above snippet, and use macros
extensively. But this should get you pushed in the right direction.

Hope that helps,
David
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Re: [asterisk-users] Inexpensive Layer 3 Switch?

2007-06-26 Thread David Gomillion

On 6/26/07, Marty Mastera [EMAIL PROTECTED] wrote:


  The only reason to route the voice VLAN is if you need the phones to
access the Internet and/or vice-versa. If you only need to worry about the
computers on the data VLAN accessing Trixbox's web interface, I would
suggest using the Ethernet VLAN capabilities of Linux. You can create
eth0.vlan1 for data on Trixbox, and have the default vlan for the port
on the switch be voice. Then, the voice VLAN goes nowhere but to your PBX
and the phones.

The other option is to put in another NIC, one for the voice VLAN, the
other for the data VLAN.

I've been pretty happy with the Linksys 24-port layer 2 switches
(SRW224P). They're running around $400 right now. If you really need layer3
support, I would steer clear of the Netgear. I've had a lot of problems with
them, and the support was disappointing. But then again, I got a bunch that
don't work that I could sell you ;)





Ahh, interesting idea…if I understood correctly, you're basically using a
layer 2 switch and trunking the voice and data VLAN to the asterisk box and
doing the routing and ACL work there?  Advantage is lower cost because you
don't need a layer 3 switch anymore and don't have to learn a new CLI or
other config method.?

Here's a bit more information…the client is a building owner who occupies
the first floor and is renting out the rest of the building.  In addition to
his own voice/data network (which would be on separate VLANs) they want to
offer the building tenants the ability to use their PBX and internet
connection.  Due to a quirk in the service providers SIP ALG all  IP phones
in the building must be on the same network (VLAN) which I don't see a
problem with, but each tenant's data will be in a separate VLAN.  I'm
thinking I could trunk the voice VLAN and all of the individual tenant data
VLANs to the Trixbox to allow them access to the web interface?

Any other ideas out there based on this scenario?



We do something somewhat similar. Each switch has 2 data VLANs, and also is
part of the Voice VLAN. Each VLAN for data is routed, but the voice VLAN
only carries voice traffic. Our Asterisk server does not route packets
between the networks. So, aside from some nasty attacks that sniff and
replicate VLAN headers, our voice network is pretty secure.

So our network has 20 different data VLANs (again, 2 per edge switch), 1
server VLAN, 1 voice VLAN, 1 wireless VLAN, and one DMZ VLAN. The data and
server VLANs are all routed, and everything else is not. They have to go
through some type of bridge between the networks. For wireless, that's our
wireless switch. For the DMZ, it's our firewall. The voice VLAN can only
reach our Asterisk box.

If you use a SIP provider, you may have to either take another approach, or
realize that all SIP traffic will have to remain on the host (i.e. reinvites
are bad when you don't have a network path from A to B). But we're strictly
IAX between offices, and PSTN thru PRI.
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Re: [asterisk-users] More FAX over T1

2007-06-26 Thread David Gomillion

On 6/26/07, Lacy Moore - Aspendora [EMAIL PROTECTED] wrote:


On 6/26/07, Joe acquisto [EMAIL PROTECTED] wrote:

 One idea is to utilize DID, and have Asterisk forward the calls to the
current FAX lines, preserving the DID as Caller ID.  I am fairly sure
Asterisk itself can do this. (The call would appear to be from this
assigned ID).  If so, I could, apparently, massage Hylafax into dealing with
each FAX based on the Caller ID.


That's definitely an idea.  If you don't need the Caller ID on the fax
(and in most cases, you probably don't), this might be your best
solution.  Assuming, of course, the faxmodems on Hylafax are picking
up the caller ID and you have Caller ID from the phone company.

That would take up 2 of your PRI channels, though, per fax reception.



I think I read that you have 4 fax lines. If this is correct, then the
calculation is thus:

4 lines * 30 per month = 120 per month.

channel bank = $200 new (for faxes, I have never had a problem with zhone
CBs found at http://www.digital-loggers.com/CB.html)
2-port T1 card = $900 new, for a total of $1100 in equipment (a one-time
cost)

So, if you keep the solution going for more than 9 months, you'll come out
ahead just buying the equipment. If you pay more than $30 per month per
phone line, your break-even will be much quicker. Also, if you ever needed
to add more lines, you already can have 24 faxes through Asterisk, and your
fax server would be the bottleneck.

This is why we run all of our fax lines off of our PRI, even though our
local dialtone provider tried to convince us to buy POTS lines for each one.
At around $30 per line (not including taxes), it just doesn't add up.
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Re: [asterisk-users] ChanSkype

2007-06-21 Thread David Gomillion

On 6/21/07, Kyle Vorster [EMAIL PROTECTED] wrote:


Hello,

I recently installed chanskype on my asterisk box and it works like a
dream, can phone out.

But no idea how to setup the incoming calls, every time I phone my skype
name it just connects and disconnect the call right away.

...
Any one got some advice ?



My advice: contact the developer of ChanSkype. You have to pay for that,
right? Hopefully, it comes with some support.

In the mean time, make sure your incoming call's context exists, ensure that
you have an s and i extension in that extension just in case the number
comes in differently than how you expect, and put some no-ops in, maybe have
it echo the EXTEN variable. You know, basic troubleshooting.

Good luck,
David
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Re: [asterisk-users] VPN on Asterisk

2007-06-18 Thread David Gomillion

On 6/18/07, Dominik Zalewski [EMAIL PROTECTED] wrote:


On Monday 18 June 2007 03:09:40 pm Biju wrote:
 Somebody sugested that we can do this with open VPN .

1st Asterisk PBX - install OpenVPN and configure it to run as a server

2nd Asterisk PBX - install OpenVPN and configure it as a client



That assumes, of course, that there's Asterisk PBXes at each location. The
post refers to phy phones, which may refer to hard phones, or could mean
my phones. Not really sure.

Anyway, you can create an SSL VPN that tunnels network to network
connections with hardware network devices. There are tons out there,
starting with little linksys boxes, all the way up to Cisco PIXes. Or you
can use OpenVPN and some IP tables routing, or just about anything else you
can imagine. If you have softphones, you can connect the PCs through a VPN,
as mentioned before.

But I have yet to see a sip hardphone that has an integrated VPN client.
Although it would be nice...
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Re: [asterisk-users] VPN on Asterisk

2007-06-18 Thread David Gomillion

On 6/18/07, Jon Pounder [EMAIL PROTECTED] wrote:


Quoting Dominik Zalewski [EMAIL PROTECTED]:

wouldn't it be simpler just to run voip on some other port that is not
blocked like 80 or 110 etc ?

Then again if your network provider is doing things like that already
what guarantees do you have they are not going to block vpn or
whatever else you try ?

How can you do business in a country like that where you have
absolutely no guarantees your business will function from one day to
the next ?



Pop quiz: name me one country who has never changed the laws in a way which
affect business.

Now, back to the technological side, there are ways to block SIP and IAX
beyond just simple port blocking. And it's really easy to sniff traffic. So,
if you're doing something that the government expressly forbids, I would
think that a VPN would be a bare minimum for privacy/security.
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Re: [asterisk-users] My Kernel

2007-06-14 Thread David Gomillion

On 6/14/07, Remco Post [EMAIL PROTECTED] wrote:


bilal ghayyad wrote:
 Hi List;

 I did yum install kernel and yum install kernel-devel,
 now when I type 'uname' -a I have the following:

 [EMAIL PROTECTED] /]# 'uname' -a
 Linux localhost.localdomain 2.6.15-1.2054_FC5smp #1
 SMP Tue Mar 14 16:05:46 EST 2006 i686 i686 i386
 GNU/Linux

 And when I type rpm -q kernel, then I have the
 followig:

 [EMAIL PROTECTED] /]# rpm - q kernel
 kernel-2.6.20-1.2319.fc5

 So the question now is: what is my kernel that my
 system is using it? And how I can make my system use
 the latest updated kernel?

 Regards
 Bilal


not to be rude, but what does this have to do with asterisk? From what
you are telling us, I guess you need to find some fedora or general
linux support medium...



That's true. But isn't it easier to tell him to check his
/boot/grub/grub.conf file? And only one line...
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Re: [asterisk-users] Bridge bug in 1.4?

2007-06-12 Thread David Gomillion

On 6/12/07, Tony Plack [EMAIL PROTECTED] wrote:


I have GXP-2000 phones running against Asterisk 1.4.  All phones are
running G729 and this is witnessed by the fact that the phone shows the G729
codec.

I dial the first phone, place it on hold, dial the second phone, press
CONF and the other line.  The first connection goes away and the second
remains connected.



I have seen phones that only allow ONE g.729 stream to be  operating at a
time. You may want to check the documentation and see if that's what the
licensing on the GXP-2000 allows.

Hope that helps nudge you in the right direction,
David
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Re: [asterisk-users] Write to multiple databases as redundancy scheme

2007-06-08 Thread David Gomillion

On 6/8/07, Justin Moore [EMAIL PROTECTED] wrote:


On 6/8/07, Chris Mason (Lists) [EMAIL PROTECTED] wrote:
 It would be better to let MySQL handle that - use the built-in
 replication facilities. It's easy to setup.

That's a great idea for backup purposes, but if the OP is wanting true
redundancy, that won't help much. What happens then when the primary
box fails? CDR not written to the primary can't be replicated...



If it's only for the unlikely event that a DB server is unavailable, why not
have it log the CDR in text and in MySQL? If the DB server is unavailable,
the records could be parsed from the text file and the database updated.

Of course, if you had to do this more than once or twice, it would get a bit
annoying, I'm sure. But then again, write the script to do it, and use it to
populate the other databases? Dunno, just thinking out loud here.

I've written a few parsers, and the format appears to be easy to parse. It
really wouldn't be too big of a deal. The hardest part will be kicking it
off (I'd use cron), parsing the file (my personal preference would be perl
or PHP), updating the database, and making sure you don't insert duplicates.


I think I would use the UniqueID as they key, and then just use INSERT
statements. You may need an IGNORE in it to allow it to keep going, even
when there are duplicates. It's been a while since I wrote something to
update a DB where I was unsure of the data hygiene.
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Re: [asterisk-users] Digium Card

2007-06-05 Thread David Gomillion

On 6/5/07, Noah Miller [EMAIL PROTECTED] wrote:


  Most small/medium companies have a T1 for all their phone needs.
  Internally there is a need for some analog lines.
  * Fax Machine - FXS
  * Security System (most ask/demand two lines) FXS
  * Paging - FXO
  * Dialup systems

 I think he's asking why both T1 and FXS/FXO need to be on a single card.

Probably for a small server with only one available PCI slot.  Back to
the original question from Arun: I'm pretty sure there are no hybrid
PRI/TDM cards.  At least, I'm pretty sure there are none that would
work directly with Asterisk.



As one with experience with TDM cards, I highly recommend buying a channel
bank and connecting it to a T1 card. That way, you can get a 2-port T1 card,
a channel bank, and have your T1/TDM environment.

I'm not saying you can't do it another way, but I find that my lines
connected through channel banks are more reliable than those connected
through TDM cards.

YMMV
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Re: [asterisk-users] Asterisk with Multiple Network Interfaces

2007-05-25 Thread David Gomillion

On 5/25/07, Douglas Garstang [EMAIL PROTECTED] wrote:


 I have a scenario here with IP phones, on a private 192.168 network
connecting to an Asterisk box, also on the same 192.168 private network.
We'd like to have the Asterisk box also be able to send traffic to the
public IP space. For this, we would need to multi-home the box, and put two
network cards in it, with two IP addresses, one on each network.



Or route the subnet and put it behind NAT. But yes, your solution is
certainly viable.

I know from past experience that Asterisk only listens on the first

interface, or a single one if specified. I imagine this will cause all sorts
of problems with a multi homed approach. Has anyone gotten around this?



I haven't had a problem. Each of our Asterisk servers are multi-homed, and
each talks SIP and IAX on all of the various networks without problems. Make
sure you set Canreinvite=no to people on the outside network or you'll have
audio problems. Other than that, it should be really straightforward.
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Re: [asterisk-users] Asterisk Time Card

2007-05-24 Thread David Gomillion

On 5/24/07, Nitesh Divecha [EMAIL PROTECTED] wrote:


Thanks for your reply,

The basic system would work as follows: -

Method 1
===
An employee would call in to the system and a welcome message is
prompted. After that a employee is asked to enter the employee ID and
PIN number and once verified Employee ID, Caller ID, and time of day is
stored into MySQL DB. By end of the day employee will call in again to
logout from the system and same information is stored into the DB.

Method 2
===
This time employee is verified with Caller ID, so the employee ID and
PIN number is skipped and time of day is logged into the DB.

Is it possible?

Thanks,
Nitesh



Anything is possible. But I haven't seen one off-the-shelf. It really won't
be a big deal to write, though. We created a timeclock application and toyed
with allowing people to clock in via phone, and I even wrote the extension
logic, but we opted to not enable it because we don't trust our employees
that much.

This was years ago, when we were running pre-1.0 code. We've switched
servers a few times, so the logic is long gone, but it only took an
afternoon to write and debug.
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Re: [asterisk-users] Asterisk Time Card

2007-05-24 Thread David Gomillion

On 5/24/07, Alex Balashov [EMAIL PROTECTED] wrote:


On Thu, 24 May 2007, Nitesh Divecha wrote:

 I have been looking for this solution for quite sometimes Asterisk Time
 Card System. I found some discussion from Digium forum but not quite
 helpful.

   Are you by chance referring to chipsets that provide hardware timing /
Real-Time Clock functionality used by Asterisk?



Unless I'm very much mistaken, he's referring to a Time and Attendance
system. The idea is to capture times that a person clocks in and when the
person clocks out, to simplify running payroll.
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Re: [asterisk-users] Asterisk Time Card

2007-05-24 Thread David Gomillion

On 5/24/07, Alex Balashov [EMAIL PROTECTED] wrote:



This is all definitely possible by using Asterisk database interfaces, but
I cannot find an existing implementation of something of this nature.

It is an unusual and clever application of Asterisk.  :-)



Don't know how unusual. When I do contract work, most of the jobs I do have
a phone number to log in and out thru.

By the way, when I wrote the module, I cheated and used a System call
(although I would use the TrySystem if I were to do it again) and called a
very simple PHP script. Oh, and I authenticated within the dialplan so that
I could easily play useful error messages without checking the returned
value of the PHP script.

Not the best system, but it worked in my testing.
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Re: [asterisk-users] SIP Echo

2007-05-22 Thread David Gomillion

We experience echo too from time to time. It's usually headset-related, but
not always. I ran a persistent ping on one of the phones, and we diagnosed a
wiring problem with it. Other phones needed a new handset. The problem is
that these problems need to be fixed on the phone NOT hearing echo.

On 5/22/07, Asterisk [EMAIL PROTECTED] wrote:


How could I check if bandwith or/and latency is causing it?

If I do SIP show peers it says OK (13 ms) for all peers. I guess there is
a way to gather more detailed info on SIP calls and latency?

* box is connected to the 1Gb switch with 1Gb connection, and clients have
100Gb/s speed. CPU is 90% free in peak time, and there are 34 SIP hardphones
connected to the * box.

Thanks, Alex

-Original Message-
From: [EMAIL PROTECTED] [mailto:
[EMAIL PROTECTED] On Behalf Of Alexandre VERNIOL
Sent: Tuesday, May 22, 2007 2:18 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] SIP  Echo

Hi,

Could be bandwith or/and latency ... Many causes...


Alex

Asterisk a écrit :
 Hello all,

 One of our clients reported that they are experiencing echo in SIP calls
 (even on internal ones). What do you think could be causing echo in
 internal SIP calls?

 We're using Polycom telephones, do you think they could be causing it?

 Thanks,
 Alex

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Re: [asterisk-users] SIP Echo

2007-05-22 Thread David Gomillion

Are your phones reinviting? Do you have any strange routing weirdness, or
are they all on a single subnet?

On 5/22/07, Asterisk [EMAIL PROTECTED] wrote:


 I tried with the ping ... all of the phones respond in ca. 0.3ms, so
network seems to be OK. More than 90% of CPU on * box is idle even in peak
times, so this shouldn't cause echoes either, right? Hmmm, so handset could
be an issue, but did anyone ever experience any handset problems with
Polycom IP SoundPoint 430 :-) ?



I will check the headsets and any possibilities of acoustical echo.
Besides that, if we rule out the network, and the CPU on the * box, is there
anything else that could be causing echoes on internal SIP calls?


 --

*From:* [EMAIL PROTECTED] [mailto:
[EMAIL PROTECTED] *On Behalf Of *David Gomillion
*Sent:* Tuesday, May 22, 2007 3:22 PM
*To:* Asterisk Users Mailing List - Non-Commercial Discussion
*Subject:* Re: [asterisk-users] SIP  Echo



We experience echo too from time to time. It's usually headset-related,
but not always. I ran a persistent ping on one of the phones, and we
diagnosed a wiring problem with it. Other phones needed a new handset. The
problem is that these problems need to be fixed on the phone NOT hearing
echo.

On 5/22/07, *Asterisk* [EMAIL PROTECTED] wrote:

How could I check if bandwith or/and latency is causing it?

If I do SIP show peers it says OK (13 ms) for all peers. I guess there is
a way to gather more detailed info on SIP calls and latency?

* box is connected to the 1Gb switch with 1Gb connection, and clients have
100Gb/s speed. CPU is 90% free in peak time, and there are 34 SIP hardphones
connected to the * box.

Thanks, Alex

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Alexandre VERNIOL
Sent: Tuesday, May 22, 2007 2:18 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] SIP  Echo

Hi,

Could be bandwith or/and latency ... Many causes...


Alex

Asterisk a écrit :
 Hello all,

 One of our clients reported that they are experiencing echo in SIP calls
 (even on internal ones). What do you think could be causing echo in
 internal SIP calls?

 We're using Polycom telephones, do you think they could be causing it?

 Thanks,
 Alex

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Re: [asterisk-users] CAS signalling conflicts with Clear channel

2007-05-21 Thread David Gomillion

On 5/21/07, Vieri [EMAIL PROTECTED] wrote:


Hi,

My asterisk server was working with a 4-FXO analog
card (TDM400P).

I recently added two digital cards: a TE120P (1 PRI)
and a B410P (4 BRI).

The B410P is still unconfigured but inserted in a PCI
slot.

The TE120P's jumper is set to E1 as it will connect to
a commercial PBX's PRI card also configured as E1.

My analog channels used to be 1-4 but since I added
the new cards I changed them to 101-104.



I could be wrong here, but I don't think you get to arbitrarily make up what
the channel numbers. At least I've never done that; I let the first channel
be 1, second one 2, etc, through all of the cards, based on loading order of
the PCI cards. And are you sure about the loading order of the cards?
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Re: [asterisk-users] CAS signalling conflicts with Clear channel

2007-05-21 Thread David Gomillion

On 5/21/07, Vieri [EMAIL PROTECTED] wrote:



--- David Gomillion [EMAIL PROTECTED] wrote:

 On 5/21/07, Vieri [EMAIL PROTECTED] wrote:
 
  Hi,
 
  My asterisk server was working with a 4-FXO analog
  card (TDM400P).
 
  I recently added two digital cards: a TE120P (1
 PRI)
  and a B410P (4 BRI).
 
  The B410P is still unconfigured but inserted in a
 PCI
  slot.
 
  The TE120P's jumper is set to E1 as it will
 connect to
  a commercial PBX's PRI card also configured as E1.
 
  My analog channels used to be 1-4 but since I
 added
  the new cards I changed them to 101-104.


 I could be wrong here, but I don't think you get to
 arbitrarily make up what
 the channel numbers. At least I've never done that;
 I let the first channel
 be 1, second one 2, etc, through all of the cards,
 based on loading order of
 the PCI cards. And are you sure about the loading
 order of the cards?

I'm sure you're right because the following yields no
error:

# misdn-init stop
# rmmod wctdm
# rmmod xpp
# rmmod wcte12xp
# rmmod zaptel
# modprobe -a zaptel
# modprobe -a wcte12xp
# ztcfg -v

snip

I guess I'll have trouble getting all three cards to
work together on the same box.



You should still be able to get all of the cards working together. Just be
sure you define your channels in the right order.
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Re: [asterisk-users] Phone losing IP address for a few seconds but doesn't drop call

2007-05-18 Thread David Gomillion

On 5/18/07, Zeeshan Zakaria [EMAIL PROTECTED] wrote:


Hi,

Recently I've noticed on a customer's GXP-2000 phone that it loses its IP
addresse for a few seconds, audio goes blank obviously, and after about
30-60 seconds get the same IP addresse back and resumes the call. This shows
that call was not dropped but phone lost connection with the server, whereas
the caller on the other end was still talking. This is just unacceptable as
this is effecting his business.



Sounds like DHCP to me. I've not had this problem with a GXP-2000. If it
were me, I would try setting the IP address to a static IP to rule out any
kind of DHCP weirdness.

Now, if it still happens, then it's not really losing its IP; instead, it
will be losing the connection. Or it could be unregistering with the
Asterisk server for some reason, and then re-register 30-60 seconds later.
That's still bad, but it's different than losing one's IP.

One way you may be able to more accurately diagnose the problem would be to
run Ethereal or some other packet sniffer and see if the voice packets get
through your router. If not, fix or replace your router. If so, you'll need
to do more detective work to see if you have a phone problem, configuration
problem, cabling problem, bad port on the switch, etc.

Hope that helps,
David
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Re: [asterisk-users] asterisk setup for church / conference call / speaker system integration

2007-05-17 Thread David Gomillion

On 5/17/07, Tim Litwiller [EMAIL PROTECTED] wrote:


We have several people in our church that recently became disabled. I am
thinking of setting up an asterisk server and several phone lined so
that they can call in to church during services to listen to the service.



If it were me, I would:

1. create a conference room
2. create a .call file that dials into the speaker system
3. create .call files to dial the participants, muting them

This can obviously be scripted very easily. A simple cron job copying the
.call files should do nicely. If the disabled persons wish to no longer
participate, you can simply delete that .call file; conversely, if you need
to add someone, you can just create another one. Then you won't have to
worry about incoming phone numbers and coordinating with the private school,
you can bring it in when you need it, etc.
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Re: [asterisk-users] PRI got event

2007-05-16 Thread David Gomillion

On 5/16/07, William Moore [EMAIL PROTECTED] wrote:


On 5/16/07, Oscar Atienza [EMAIL PROTECTED] wrote:
 Hi all,

 I have 1 Card Digium TE412P and 2PRI E1.

 I have more problems with drops lines. The asterisk log is this:


 May 16 10:52:26 NOTICE[4465]: chan_zap.c:8194 pri_dchannel: PRI got
event:
 Alarm (4) on Primary D-channel of span 1
 May 16 10:52:26 WARNING[4465]: chan_zap.c:2287 pri_find_dchan: No
D-channels
 available!  Using Primary channel 16 as D-channel anyway!
 May 16 10:52:26 NOTICE[4465]: chan_zap.c:8194 pri_dchannel: PRI got
event:
 No more alarm (5) on Primary D-channel of span 1

This indicates an unstable d-channel.  Try changing dchan in
zaptel.conf to hardhdlc.  If that fixes it, you are missing
interrupts for one reason or another.  I would also advise that you
call Digium's tech support.




I've seen this be a problem with the LBO value being wrong in the
zaptel.conf.
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Re: [asterisk-users] Outside lines are just not happening...

2007-05-15 Thread David Gomillion

On 5/15/07, J. David Bavousett [EMAIL PROTECTED] wrote:


Two problems, possibly related:

Here's the configuration...my Asterisk box has a TDM844B in it; port 1-4
are FXS, 5-8 FXOs.

Here are the config files:

/etc/zaptel.conf:

fxoks=1
fxoks=2
fxoks=3
fxoks=4
fxsks=5
fxsks=6
fxsks=7
fxsks=8

loadzone= us
defaultzone = us

/etc/asterisk/zapata.conf:

[channels]
language=en
usecallerid=yes
hidecallerid=no
callwaiting=no
threewaycalling=no
transfer=no
echocancel=yes
echocancelwhenbridged=yes
echotraining=yes
canpark=yes
rxgain=0.0
txgain=0.0

context=internal
signalling=fxo_ks
channel = 1-4



I recommend that you put in a group, like group=2

context=external

signalling=fxs_ks
channel = 5-8


A snippet from /etc/asterisk/extensions.conf:

[internal]
ignorepat = 9



if you put in the group, you can dial out via:
exten = _9NXX,1,Dial(Zap/g2/${EXTEN:1}) to start with the lowest
available channel, or
 Dial(ZAP/G2/${EXTEN:1}) to start with the
highest available channel.

This will let you make more than one outgoing call at a time.

exten = _9NXX,2,Congestion()

exten = _9NXX,102,Congestion()


The SIP phone is also in the internal context, and other things below
that in the context work just fine on the internal network.

I don't know if it's relevant or not, but dialtone stops after I press
9, which is not what I was led to believe would happen with the
ignorepat directive.



Dial tone is generated by the SIP phone. You'll need to configure it
directly on whatever SIP device you're using. Now, if your analog phones
(like on ports 1-4) stop dial tone, you might need to be concerned.

Problem A:  Dialing in.  If I call from my cell, the FXO picks right up,

and sends me to the voice menu that I have at the top of the [external]
context.  So far so good, but if the SIP that I get in touch with hangs
up, the FXO stays off-hook for more than a minute before dropping the
POTS line.  If I pick that SIP phone back up, and dial an outside
number, I can reconnect to the dangling call, which will hear the
tones after the 9...  The outside caller will finally get dropped after
about a minute of waiting.



This is normal when dealing with POTS lines. You can try to get disconnect
supervision, try to trick zaptel into guessing what the state of the line
is, but in my experience, it just comes with the territory. Disconnect
supervision is, by far, the best solution, but most telcos stick their
fingers in their ears when it's requested...

That's one of the main reasons we use PRI where it makes sense, and have
people hang up the phones where it doesn't.

snip



Problem B:  Dialing out.  From the SIP phone, if I dial out, here's the
transcript:

-- Executing Dial(SIP/102-081854e0, Zap/5/6653674) in new stack
-- Called 5/6653674
-- Zap/5-1 answered SIP/102-081854e0
-- Hungup 'Zap/5-1'
  == Spawn extension (internal, 96653674, 1) exited non-zero on
'SIP/102-081854e0'

Sometimes (about half the time) the phone I'm calling (in this case, a
cell) will give part of one ring, then report a missed call.  The SIP
phone hangs up after about 5 seconds.  But not always.  The rest of the
time, the SIP phone just eventually (15 or 20 secs) hangs up on its'
own, and the cell never reports a missed call.



I'm not sure on this one. It could be a bad line, the line may not be fully
reset from the previous call, or something completely different.
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Re: R: [asterisk-users] Trixbox problems

2007-05-15 Thread David Gomillion

On 5/15/07, Marco Vescovi [EMAIL PROTECTED] wrote:


Just to be clear:
1) I do not use to configure the * config files with trixbox GUI but I
manually edit the file
2) from my point of view, the main advantage of trixbox is to have an *
installation uprunning in half an hour, then it's up to you use the GUI or
manually edit files
3) I did not ask 'what I have to change in my configuration' but the
question is different and it's 'how can I troubleshoot the problem'.
Troubleshooting it's distribution/GUI independent task so if you don't want
to help other people just relax and watch a film on the tv, don't waste your
time writing unuseful mails.

Regards
marco



If you've edited the files directly, then you undoubtedly know why you're
getting the responses you are getting. There's a few different files that
all come together to form each configuration file. And sometimes it's not
easy to see what will override others.

Another challenge when dealing with trixbox installs is dealing with the
permissions. Trixbox, rightly in my opinion, changes who owns files from the
default root:root. You just need to be careful when you start monkeying
around with the installation files.

Dropped calls are not usually easy to narrow down. You need to make sure the
line is good. You need to make sure that some of the more esoteric options
in zapata.conf are turned off, as I've seen them cause problems. And,
frankly, we've had problems out of the 400-series cards, so we only use them
in low-traffic areas. But checking IRQ misses, your hard drive DMA settings,
and all of the standard troubleshooting techniques may help.

I've had the ringing problem before, but for me it was an indications
problem. But another time, I always had to use an Answer() before dialing
out the Zap interface. Since you're headed to a POTS line anyway, it will be
Answer()'d as soon as the call is dialled anyway, and putting the Answer()
before the Dial() gave some of my more clueless SIP UAs a hint as to what's
going on. Otherwise, they'd disconnect after 1 minute of ringing and leave
the line out off-hook.

So, the answer to your question is this: do the normal troubleshooting
steps. But, since it very well could be configuration-related, you may want
to try the Trixbox list, as this may have come up on other installations.
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Re: [asterisk-users] Feasibility Request

2007-05-15 Thread David Gomillion

On 5/15/07, Jeremy Mann [EMAIL PROTECTED] wrote:


 I have a ton of Nortel MICS/CICS phone systems and am looking for an easy
way to integrate them.



Two questions arise:



1.Is it feasible to use asterisk as a Man in the Middle for a T1
PRI system?  The idea is to intercept outbound calls from the Nortel PBX and
redirect them via VoIP to another asterisk box at another branch
transparently(thus saving the LD cost).  Otherwise I'd pass the call on to
the T1 for outbound processing.  Our Nortel is already PRI equipped, the PRI
would just come from the Asterisk box instead of the Telco directly.



Yes, I've already done it. Just make sure you use a T1 cross-over and get
the signalling correct (use pri_net instead of pri_cpe)

2.   Is it feasible to use asterisk as a Man in the Middle for Analog

lines?  I'd be using anywhere from 4-12 lines depending on location size.
I'd like to do the same feature as above(intercept outbound calls and
redirect them using VoIP if they are inter-office calls.



I've done that too, using the same PRI as part 1.

a.   I'd also like the VoIP trunks to be used for outbound calls in the

case of PSTN downtime or busy.  For example, all 4 outgoing lines are in
use, person 5 wants to make an outbound call and it gets redirected to one
of my T1 offices.  I'd attach their outbound caller ID to make it appear as
the call came from that location.



This isn't really a big deal. Just have a fall-through when PSTN lines are
full/down.

My inevitable hope is to reduce my analog presense in smaller communities to

1 primary Line for 911/emergency calling, and to get a published presense in
the community.  I'd then beef up my T1 locations to handle more VoIP based
calls.  Currently we're using on the order of 30k minutes a month of LD just
intercompany, about 10k external (IntraLATA).



You can get local presence by having a provider who can sell you a DID from
your local areas and trunk them to a PRI/T1 in another area, or deliver them
over SIP. The challenge with having only one analog line in a city means you
can't receive 2 calls at the same time... definitely sub-optimal!

I'd also like any insight or suggestions on uptime.  We're a healthcare

organization so 5-9's is what we'll require.



We're healthcare too, but in Ophthalmology. So 5-9's aren't really required
here, although we've had it. I haven't really had any problems with Asterisk
reliability. In the setup you propose, you're probably going to see more
challenges in keeping your Internet connections up with good latency than a
well-built Asterisk system.

Any suggestions on hardware configs(or better yet, Bids!) would be

appreciated as well.  I don't need VoIP capable phones yet, but if the
system works well enough we'd probably startup our next location(averaging
3-6 per quarter) with a pure VoIP system with Nortel fallback(again, 5-9's
is critical).



Buy decent servers, with redundant power supplies, raid-5 arrays with a
software mirror across different array controllers, keep a warm-standby at
each location, install separate diesel generators in each location, move
your offices into underground bunkers in secret, nondescript locations, hire
armed trolls to guard the server and pummel anyone who attempts to approach,
etc.

The point is, you can have as much reliability as you're willing to buy.

I'm located in Dallas, TX for any bids that might include installation.  We

have a presense up to about 400 miles west of here.



Spent a couple of years in Addison, and I grew up in Houston. But I can't
really offer too much on-location help, as I've moved to FL. Ah well, can't
win 'em all, right? But if you get the trolls, I may be willing to make the
trip ;)
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Re: [asterisk-users] Make an iso image or a kickstart-Really its too urgent

2007-04-25 Thread David Gomillion

Your best bet would probably be to remaster Trixbox then. You can create new
RPMs to install your custom web interface and have it automatically
installed. Add to that the RPMs already built and tested by the Trixbox
community, and you should be good to go.

I remastered a few distros years ago, but have not done so in a long time.
Again, I recommend you hire a consultant who specializes in such things.
Those who do it often will be able to build a fully-working install CD. I
would probably start with the participants in the Trixbox project, as
they'll be most familiar with its packages. You'll want to remove a lot of
the parts, I expect, and knowing the dependencies before install time will
make it actually work. I know I've screwed up in that department a few
times...



On 4/25/07, Khaled Chehab [EMAIL PROTECTED] wrote:


 Dear David

I want customized packages to be installed from cd with no need every time
to install packages and my personalized web interface  ,





Regards



*From:* [EMAIL PROTECTED] [mailto:
[EMAIL PROTECTED] *On Behalf Of *David Gomillion
*Sent:* Tuesday, April 24, 2007 8:15 PM
*To:* Asterisk Users Mailing List - Non-Commercial Discussion
*Subject:* Re: [asterisk-users] Make an iso image or a kickstart-Really
its too urgent



I don't really understand the question. Why do you want to do this? What
do you hope to accomplish? Do you just want customized packages to be
installed, or do you expect the configurations to come too? Do you want to
auto-run from the CD, or just have it install? If it's so urgent, why don't
you hire a consultant with experience in remastering OS installations?

On 4/24/07, *Khaled Chehab* [EMAIL PROTECTED] wrote:

Dears  its too urgent

Can anyone guide me ……

I want to put  my asterisk system  on an iso image like trixbox ,or how to
make a.



how can I do that ,I am using centos 4.4 final







Regards








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This electronic message and its attachments are solely addressed to the 
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Re: [asterisk-users] Make an iso image or a kickstart-Really its too urgent

2007-04-24 Thread David Gomillion

I don't really understand the question. Why do you want to do this? What do
you hope to accomplish? Do you just want customized packages to be
installed, or do you expect the configurations to come too? Do you want to
auto-run from the CD, or just have it install? If it's so urgent, why don't
you hire a consultant with experience in remastering OS installations?

On 4/24/07, Khaled Chehab [EMAIL PROTECTED] wrote:


 Dears  its too urgent

Can anyone guide me ……

I want to put  my asterisk system  on an iso image like trixbox ,or how to
make a.



how can I do that ,I am using centos 4.4 final







Regards






--
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No employee or agent is authorized to conclude any binding agreement on behalf 
of Xplorium with another party by e-mail without express written confirmation 
by an officer of Xplorium. Any views expressed by an individual in this 
electronic message do not necessarily reflect views of Xplorium or its 
subsidiaries and associates.


This electronic message and its attachments are solely addressed to the 
addressee(s), and contain confidential information protected from disclosure 
belonging to Xplorium.


If you are not the intended addressee of this electronic message and its 
attachments, kindly delete it immediately from your system and notify the 
sender by electronic mail. You must not copy this message or attachment or 
disclose its content to any other person.


Xplorium does not guarantee the integrity of this electronic message and any of 
its attachments, or that they are free from computer viruses or other defects.
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Re: [asterisk-users] Billion ISDN problem

2007-04-23 Thread David Gomillion

I don't really know what Billion ISDN is, but some basic Asterisk
troubleshooting seems to be in order. What does your zapata look like? Looks
like you have some errors in there...

Next, you have PRI, right? did you compile libpri after installing zaptel?

Finally, you need to make sure your zapata.conf makes sense with your
zaptel.conf, as far as channels, signalling, etc.

Hope that helps you know where to start looking,
David

On 4/23/07, Josu Lazkano Lete [EMAIL PROTECTED] wrote:


 hello friends, I am configurin my Billion ISDN and when I start asterisk
(asterisk -vvvc) I have this error message:

[chan_zap.so] = (Zapata Telephony w/PRI)
  == Parsing '/etc/asterisk/zapata.conf': Found
Apr 23 15:27:23 WARNING[2205]: config.c:525 process_text_line: No '='
(equal sign) in line 29 of zapata.conf
Apr 23 15:27:23 WARNING[2205]: config.c:525 process_text_line: No '='
(equal sign) in line 30 of zapata.conf
Apr 23 15:27:23 WARNING[2205]: config.c:525 process_text_line: No '='
(equal sign) in line 31 of zapata.conf
-- Registered channel 1, PRI Signalling signalling
Apr 23 15:27:23 WARNING[2205]: chan_zap.c:1099 zt_open: Unable to specify
channel 2: No such device
Apr 23 15:27:23 ERROR[2205]: chan_zap.c:7241 mkintf: Unable to open
channel 2: No such device
here = 0, tmp-channel = 2, channel = 2
Apr 23 15:27:23 ERROR[2205]: chan_zap.c:12011 setup_zap: Unable to
register channel '1-2'
Apr 23 15:27:23 WARNING[2205]: loader.c:414 __load_resource: chan_zap.so:
load_module failed, returning -1
-- Unregistered channel 1
Apr 23 15:27:23 WARNING[2205]: loader.c:554 load_modules: Loading module
chan_zap.so failed!

can you help me please???

thanks a lot

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Re: [asterisk-users] Passive E1 Pri Tap for Voice Recording

2007-04-20 Thread David Gomillion

I did this with a Nortel MICS a few years ago. No problem.

The dialplan was something like:

[incoming]
exten = _X.,1,setvar(filename) ;We did something with callerid and call
date and time, but I can't really remember
exten = _X.,2,Monitor(filename)
exten = _X.,3,Dial(Zap/G2/${EXTEN})

[outgoing]
exten = _X.,1,setvar(filename) ;  If you want to record outgoing calls
exten = _X.,2,Monitor(filename); use these two lines, otherwise, just skip
them
exten = _X.,3,Dial(Zap/G1/${EXTEN})

Obviously, this isn't production code, but you should get the idea. If
you're in a 2-party area, you probably need to make your employees sign a
disclosure, and play a sound file to your callers to warn them that the call
is/may be recorded. While it will waste space, I recommend starting the
recording before the file is played. That way, if you're ever challenged,
you'd have something to back up your position that the caller knew. Add the
signed disclosure, and you may be OK.

Of course, I am no lawyer. And you probably ought to talk to one before you
do this. We did, and he had some helpful pointers on what to include in the
disclosure.

There are some areas that will require you to play an annoying beep to
callers. We didn't have to do that, so I'm not sure of the best way to go
about it.

Good luck,
David

On 4/20/07, Gavin Henry [EMAIL PROTECTED] wrote:


Dear All,

Is it possible to install * in front of a Avaya IP 406 system via a T
connector E1 tap so it's external to the Avaya system?

We would like to record upto 60 channels (2 * ISDN30e). This may increase
later.

Also, could the calls go into the cdr for retrieval/browsing later?

What hardware/server would you recommend?

Thanks.
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Re: [asterisk-users] Outgoing CallerID

2007-04-19 Thread David Gomillion

On 4/19/07, Forrest Beck [EMAIL PROTECTED] wrote:



I thought of maybe adding a key for each extension to the astdb and
have a Macro query the astdb.  Any other ideas?




That's how we do it. We created a MySQL DB that maps DIDs to extensions, and
a php script to write our configuration files for us (a file called did.conf,
which is #include'd into extensions.conf), as well as push the DID into the
Asterisk DB. Actually the DB holds all of the information for our phones,
and all of the files we need are generated each night, including sip
configs, provisioning files for our Polycoms,  the dhcpd configurations to
give static addresses, and a few other miscellaneous files. And it creates
our phone list. The nice thing about building the DB yourself is that you
can do anything you want with it.

On one of our boxes, I went a step further and created individual outgoing
contexts, one for each device. The context set the caller ID. But it was
definite overkill; I haven't done that since.


Thanks.


--
***
Forrest Beck
IAXTEL: 17002871718
[EMAIL PROTECTED]
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Re: [asterisk-users] Weird extension behavior

2007-04-02 Thread David Gomillion

On 4/1/07, Mark Hennessy [EMAIL PROTECTED] wrote:


Hi, I'm using Asterisk with two Cisco 7960 phones using SIP.
I'm seeing the following weird behavior:
SIP Phome 1 is extension 4002
SIP Phone 2 is extension 4003




So, did you name your SIP user/peers 4002 and 4003? It doesn't matter, but
the word extension really means more about what you see in extensions.conf.
You can check this by looking either at the phone's configs or in sip.conf,
or better still, both to make sure they match.


I call 4002 from 4003 and that works fine.

I call 4003 from 4002, and it rings locally to 4002, never gets to 4003.




This sounds like a problem with the extension.conf file. Without the
relevant portions of it, though, there's little we can do to help
troubleshoot.


I'm able to send a config query packet to 4003 from the asterisk

console and get a response, when I send one to 4002 there is no respone.

I know that both phones pull down their config via TFTP properly, I
look in the network settings and see that 4002 has been given an IP of
x.y.z.201 and 4003 has been given an IP of x.y.z.202 and the asterisk
box is running on x.y.z.74.



The next step would be to run sip show peers and sip show users at the
Asterisk CLI to see how/if the phones registered with the expected IPs.
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Re: [asterisk-users] simplify

2007-04-02 Thread David Gomillion

On 4/2/07, Josu Lazkano Lete [EMAIL PROTECTED] wrote:


 hello friends,

is there any way to simplify that extensions.conf file?

[miprimerejemplo]
exten = 2,1,Dial(SIP/2,30,Ttm)
exten = 2,2,Hangup
exten = 2,102,Voicemail(2)
exten = 2,103,Hangup

exten = 20100,1,Dial(SIP/20100,30,Ttm)
exten = 20100,2,Hangup
exten = 20100,102,Voicemail(20100)
exten = 20100,103,Hangup

exten = 20200,1,Dial(SIP/20200,30,Ttm)
exten = 20200,2,Hangup
exten = 202000,102,Voicemail(20200)
exten = 20200,103,Hangup

exten = 20300,1,Dial(SIP/20300,30,Ttm)
exten = 20300,2,Hangup
exten = 203000,102,Voicemail(20300)
exten = 20300,103,Hangup

exten = 20400,1,Dial(SIP/20400,30,Ttm)
exten = 20400,2,Hangup
exten = 204000,102,Voicemail(20400)
exten = 20400,103,Hangup



Yes, 2 ways:

1. Use a macro:

[macro-whatever]
exten = s,1,Dial(SIP/${ARG1},30,Ttm)
exten = s,2,Hangup
exten = s,102, Voicemail(b${ARG1})
exten = s,103,Hangup

2. Use pattern matching
exten = _20[0-4]00,1,Macro(whatever,${EXTEN})

Is that simpler?
By the way, I took the liberty of adding b for busy to the macro. But you
may want to consider using the standard extension macro provided with
Asterisk instead. It allows people to press * to check their voicemail, and
a few other handy features. Why reinvent the wheel?
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Re: [asterisk-users] Polycom Power

2007-03-30 Thread David Gomillion

I was reading somewhere that Polycom cables only work when the power is over
pins 1236 (signal pairs). I won't swear to it, but that's what I read.

Anyway, most PoE injectors (not all, but most) inject power on pins 4578
(non-signal pairs), meaning it won't work with things that need the power on
the signal pairs. For that, you'll need a switch that supports PoE.

For simple testing, Netgear has some cheap unmanaged switches that provide
PoE that's 802.11af-compliant. We're using a couple of them in really small
satellite offices, and they've been holding up pretty well. But I wouldn't
use them in a large-scale deployment, since they don't support VLAN
trunking, QoS, and what-not.


On 3/29/07, Eric ManxPower Wieling [EMAIL PROTECTED] wrote:


Noah Miller wrote:
 Hi Mike -

 I have a 501 with traditional power and a 301 with PoE. I rightfully
 assumed
 that the traditional power from the 501 would work on the 301.

  How do I get the PoE to work? Do I use the Polycom PoE cable in
 addition to
 whatever PoE injection method I use? I have a Cisco PoE injector that
 works
 on my Cisco AP350 and my 7960. No combination of this injector, the
 Polycom
 cable, and the phone result in success.

  I have 18v PoE injectors that I use for other things, but I hear that
 802.3af is 48v, therefore probably wouldn't work.

  How do I use Polycom PoE?

 You'll probably have to get different injectors, or a new PoE switch.
 The newer Cisco PoE switches do speak 802.3af, but many of the older
 Cisco PoE products do not.  The original Cisco PoE implementation was
 proprietary and does not conform to 802.3af.

Polycom has cables available to support Cisco PoE and 802.3af PoE.  They
are, however, different cables.
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Re: [asterisk-users] Open CallerID Database?

2007-02-19 Thread David Gomillion

On 2/19/07, Robert Norton - SophMedia LLC [EMAIL PROTECTED] wrote:


 Hey Guys,
I'm curious if there's an interest in a free, CallerID database? For those
of you in the same spot we are, our current provider only provides us with
the CND, excluding CNAM.


YES!


 Would creating a public database, managed by users be worthwhile to

anyone?


I'm not sure the technical issues will be as easy to work out as one would
hope. When creating such a system, care must be taken to keep the
information accurate and up-to-date. And where would you get the information
from in the first place?


 Thanks – Any input is greatly appreciated.



What I would like to see is a distributed system that allows for updates to
be rsync'd in, so that those of us who keep our servers off the Internet can
move it through a QA process and then push the update through. Some type of
a mirror system, where the packages can be updated from time to time (like
daily).





--
Robert Norton
SophMedia LLC Operations Manager
Cell: 480-234-4312 Office: 480-626-5449 (x300)
P.O. Box 7755 Tempe, AZ 85281
http://www.XStreamHost.com http://www.xstreamhost.com/ - Web Hosting
http://www.SophMedia.com http://www.sophmedia.com/ - Consulting  Web
Development



--
NOTICE:
This e-mail (including all attachments) may contain confidential and
privileged material for the sole use of the intended recipient(s). You, the
recipient, are obligated to maintain it in the safe, secure, and
confidential manner. Any review, use, distribution, disclosure, or copying
by others is strictly prohibited. If you are not the intended recipient (or
authorized to receive for the recipient), please notify the sender by reply
e-mail and delete, or destroy all copies of this message immediately.



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Re: FW: [asterisk-users] Problem Transferring Direct to Voicemail

2007-02-16 Thread David Gomillion

I am having an issue with 1.4 where we can't successfully transfer a call
directly to a voicemail box. We hit Transfer on the phone and dial the
mailbox number we want to send it to,




My dial plan for this is:



exten=_*40XX,n,Voicemail(${EXTEN:1},u)



The voicemail system picks up and starts to play its message and at this
point. We should then hit Transfer again at this point the person doing
the transfer should drop off the call. However we just continue to hear the
voicemail message and the caller continues to sit on hold.





I've not worked with 1.4 much yet, but I'd try changing my dialplan to:

exten=_*40XX,1,Answer
exten=_*40XX,n,Voicemail(${EXTEN:1},u)

That way, I would know that the channel is answered, which is what often
will stop IP phones from allowing the attended transfer to complete.

Hope that helps,
David
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Re: [asterisk-users] Should I use sip gateway of PCI card?

2007-01-30 Thread David Gomillion

I don't think it really matters. I'd go with which ever is cheaper.


On 1/30/07, Robert Augustyn [EMAIL PROTECTED] wrote:


Hi,
I am planning couple small business installations and wader what should I
use for 2 to 6 lines a gateway or pci card?
Any comments greatly appreciated on pros and cons and brands.
Thanks,
robert

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Re: [asterisk-users] IMAP Voicemail Storage

2007-01-26 Thread David Gomillion

On 1/25/07, Andrew Kohlsmith [EMAIL PROTECTED] wrote:


On Thursday 25 January 2007 6:30 pm, David Gomillion wrote:
 I mean that I would like to have a system in place so that Asterisk, as
a
 privileged service, can gain access to Courier's IMAP storage. Having to
 keep track of all of our users' passwords in the Asterisk configuration
is
 going to provide a ridiculous amount of administration, as we force them
to
 change their passwords often in our single-sign on environment.

How do they log on to check their voicemail?  Is your SSO system entirely
numeric?

-A.



I'm not talking about setting the voicemail password. I'm talking about not
having to put my users' email passwords in the voicemail.conf file.
Asterisk, if I understand correctly, needs each user's email password to
deliver the voicemail, to integrate messaging into the IMAP server. Or it
needs a general user that has rights to deliver and read any mailbox, which
I don't know of existing in Courier.

You said you had done some testing. What model did you use? Did you put each
user's email username and password in the voicemail.conf, or were you able
to come up with a general user for Asterisk to use when delivering every
voicemail?



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Re: [asterisk-users] Queuing Problem with Asterisk

2007-01-25 Thread David Gomillion

On 1/25/07, George C. Attopany [EMAIL PROTECTED] wrote:


Hi,

description of problem cut out for brevity








member = Zap/9-1
member = Zap/10-1
member = Zap/11-1
member = Zap/12-1
member = Zap/13-1
member = Zap/14-1
member = Zap/15-1
member = Zap/16-1




I don't think you want the -1 on the end of each line. Try:
member = Zap/9
member = Zap/10
member = Zap/11
member = Zap/12
member = Zap/13
member = Zap/14
member = Zap/15
member = Zap/16



Hope that helps,
David
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Re: [asterisk-users] IMAP Voicemail Storage

2007-01-25 Thread David Gomillion

Since you've done some work with Courier and Asterisk's IMAP voicemail, is
there a place you documented your findings? I'm interested in merging the
two. Is there any way to do it without having to ask all of my users for
their passwords?


On 1/25/07, Andrew Kohlsmith [EMAIL PROTECTED] wrote:


On Thursday 25 January 2007 3:27 pm, Bruce Reeves wrote:
 I am doing some testing with 1.4 and the imap storage and a exchange
2003
 server. I have not had any positive results so far using the notes on
the
 wiki or the docs in the release. My current settings are

I've done some work with the IMAP voicemail storage and Courier-IMAP, and
have
had it working.

It does seem like it just cannot get to your IMAP server; have you tried
the
imaptools test program (the name escapes me, it's the only binary produced
by
the imaptools package), giving it the same IMAP connection string as what
Asterisk reports?

My development box is offline at the moment or I could give you specific
details.

-A.
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Re: [asterisk-users] IMAP Voicemail Storage

2007-01-25 Thread David Gomillion

On 1/25/07, Andrew Kohlsmith [EMAIL PROTECTED] wrote:


On Thursday 25 January 2007 4:48 pm, David Gomillion wrote:
 Since you've done some work with Courier and Asterisk's IMAP voicemail,
is
 there a place you documented your findings? I'm interested in merging
the
 two. Is there any way to do it without having to ask all of my users for
 their passwords?

There really weren't any findings; I wrote a small patch which corrected
how
the IMAP connection string was built, but other than that it just worked.

As far as not asking all your users for their passwords -- I'm not sure
what
you mean -- Asterisk needs to know the voicemail passwords, and those are
stored in voicemail.conf.  I'm not using IMAP server passwords at all.




I mean that I would like to have a system in place so that Asterisk, as a
privileged service, can gain access to Courier's IMAP storage. Having to
keep track of all of our users' passwords in the Asterisk configuration is
going to provide a ridiculous amount of administration, as we force them to
change their passwords often in our single-sign on environment.


-A.

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Re: [asterisk-users] Echo on IP phones...

2007-01-23 Thread David Gomillion

We have this from time to time. It's usually someone using a cheap headset
that's turned up too high. Polycom's have some settings you can tweak to
cancel out the echo, although they're not supported. We used them for a
short while, but they seemed to interfere with the echo can on our Sangoma
card, so we had to set them back to default.

You might want to see if Aastra phones offer some type of internal echo can,
if there are cheap headsets being used (the person not hearing the echo
should turn his/her volume down), or if there's one phone in particular
causing problems (could be a bad network cable or NIC on the phone).


On 1/23/07, Carlos Chavez [EMAIL PROTECTED] wrote:


   I have a customer running Asterisk 1.2.13, Zaptel 1.2.11 with a
TE110P,
a TDM04B and an Astribank-32.  They have been complaining that there is
echo on calls even when they are IP to IP on the same network.  There
are 18 Aastra 9133i phones and 30 analog phones connected to the
Astribank.  I can understand there being a bit of echo on the analog
phones, but I do not understand why there would be echo on the SIP
phones when they are all using ALAW/ULAW and are on the same local
network.  I even have QoS configured on the Linksys SRW224P switch to
give priority to the voice services.

--
Telecomunicaciones Abiertas de Mexico S.A. de C.V.
Carlos Chávez Prats
Director de Tecnología
+52-55-91169161 ext 2001


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Re: [asterisk-users] Stumped with Dial - $50 for answer

2007-01-15 Thread David Gomillion

On 1/15/07, chester c young [EMAIL PROTECTED] wrote:



 g option to Dial only continues the dialplan if the destination
 (called) leg of the call hangs up.  It will NOT cause the dialplan to

 continue if the source (calling) leg of the call hangs up.

 When the calling channel hangs up, Asterisk will send the remaining
 leg of the call to exten = h.


this is exactly right and is exactly the problem.

when the called leg hangs up the dial plan does not proceed to the next
priority.



Silly question: how are the calls going out? If they're going out through an
analog line without the ability to detect hang-ups, then, well, that's the
problem.

We have this with a few of our TDM400's, as well as an old X100P.
callprogress=yes did not seem to fix them much. So, the result is that our
phone system always thinks we are the ones hanging up. Sometimes that causes
a bit of a problem when a person is in a queue and hangs up before they get
to an agent. In those cases, the agent gets the dead line. But, when they
hang up, the line is freed.

In that case, you would just have to use the 'h' flag, and put the rules
there, and realize that your system will always believe you hung up. The
other option is to get a line with disconnect supervision from your phone
company, or some type of digital trunk (PRI, etc).

Hope that helps,
David
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Re: [asterisk-users] Asterisk PBX '' '||' Grandstream GXP-2000 problem

2007-01-15 Thread David Gomillion

On 1/15/07, J. Espinal [EMAIL PROTECTED] wrote:


 Hi People,

We use the Grandstream GXP-2000 phones, firmware 1.1.1.14, Asterisk
PBX, Slackware Linux 10.2, loaded on a Intel(R) Pentium(R) 4 CPU 2.66GHzBox... 
The issues that we are experiencing involves our Telephone
Operator's/Receptionist whom answer multiple incoming calls... As an
example.., when they answer line 1 and Line 2 starts to ring they would ask
the person on line 1 to hold and proceed to answer line 2 and forward line
2 to to the requested extension. The problem is when they attempt to pick
line 1 off the hold in order to handle that call, line 1 is either dropped
or the Grandstream Phone freezes and the user is forced to rest the phone.
The situation persist whenever there are multiple lines active with incoming
calls and upon answering one, placing the line on hold and attempting to
answer the other lines active calls will be dropped the the phone just
hangs/freezes. We know that the call is dropped because the people call back
complaining about being hung up on We have had our dedicated T1 (for
voice only) tested several times and it is good. We have had the Asterisk
PBX completely redone and gone over thoroughly and are at the point where we
are suspecting the configuration file for the Grandstream GXP-2000 Telephone
as the culprit. We would like to know what suggestions anyone out there
might have if any... Thanks,



Are you using G.729? Last I heard, grandstreams could only have one call via
G.729 at a time. It had something to do with the licensing that they used, I
think. Just a thought...
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Re: [asterisk-users] Audiocodes Mediant 1000, Polycom, and no ringback on transfer

2007-01-15 Thread David Gomillion

On 1/15/07, [EMAIL PROTECTED] [EMAIL PROTECTED] wrote:


I just put in a Audiocodes Mediant 1000, which seems to be working well
except for one annoyance.



I don't have any experience with an Audiocodes Meidant 1000, but I'll try to
help you



I am using Polycom 501's and 601',s



We have a lot of these

and if I do a supervised transfer of a PSTN call where I complete the

transfer before the 3rd party has answered,



I don't think you can do that. Here's why: on the Polycom's, the Transfer
button doesn't reappear until the transferree picks up the phone. Unless
something changed in the firmware recently. But, if you're completing it
before the 3rd party answers, it's not an attended transfer.

the PSTN party hears dead air until the call is answered or goes to

voicemail.



I would start by making sure the Music on Hold actually works, and that the
SIP phones are properly configured to use a MOH context that actually
exists. If those things check out, I would try using a blind transfer and
see what happens, try transferring when the 3rd party answers (VM or
whatever), and watch the console carefully with as much verbosity as
possible.

I'm not really sure where to start my troubleshooting.  Any one have any

experience with this type of setup?



Hope this helps,
David

Thanks,


James
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Re: [asterisk-users] [Fwd: PRI Problems]

2007-01-04 Thread David Gomillion

Tell us about channels 45-47...

We have 45-47 defined in zapata.conf, but not in zaptel.conf. Probably not
the problem, but it might cause some confusion...

Also, look at your timing sources. They don't look quite right to me. Spans
1 and 2 are both marked as primary timing sources.

Hope that helps,
David


On 1/4/07, Rob Schall [EMAIL PROTECTED] wrote:


Correction in my zapata.conf file I used

Hey Everyone,

So this is a problem I've been having for sometime now. I sent a few
messages to the list with no luck.

The problem is that when people dial into the Asterisk system using DID
numbers, it works the first time or 2, then I get busy signals.
A friend recommended I clear out the zapata and zaptel, start over, and
recreate my wanpipe stuff. He thought the problem was with the spans
themselves.

However, when I use the following information, and restart wanrouter, I
get an error.

Zapata.conf

[channels]

language=en
context=internal
switchtype=national
pridialplan=unknown
signalling=pri_cpe
faxdetect=incoming
usecallerid=yes
echocancel=yes
echocancelwhenbridged=yes
group=0
channel = 1-23

group=1
signalling=em_w
channel = 25-47


Zaptel.conf

span=1,1,0,esf,b8zs
span=2,1,0,esf,b8zs
bchan=1-23
dchan=24
em=25-44



-ERROR
Channel map:

Channel 01: Clear channel (Default) (Slaves: 01)
Channel 02: Clear channel (Default) (Slaves: 02)
Channel 03: Clear channel (Default) (Slaves: 03)
Channel 04: Clear channel (Default) (Slaves: 04)
Channel 05: Clear channel (Default) (Slaves: 05)
Channel 06: Clear channel (Default) (Slaves: 06)
Channel 07: Clear channel (Default) (Slaves: 07)
Channel 08: Clear channel (Default) (Slaves: 08)
Channel 09: Clear channel (Default) (Slaves: 09)
Channel 10: Clear channel (Default) (Slaves: 10)
Channel 11: Clear channel (Default) (Slaves: 11)
Channel 12: Clear channel (Default) (Slaves: 12)
Channel 13: Clear channel (Default) (Slaves: 13)
Channel 14: Clear channel (Default) (Slaves: 14)
Channel 15: Clear channel (Default) (Slaves: 15)
Channel 16: Clear channel (Default) (Slaves: 16)
Channel 17: Clear channel (Default) (Slaves: 17)
Channel 18: Clear channel (Default) (Slaves: 18)
Channel 19: Clear channel (Default) (Slaves: 19)
Channel 20: Clear channel (Default) (Slaves: 20)
Channel 21: Clear channel (Default) (Slaves: 21)
Channel 22: Clear channel (Default) (Slaves: 22)
Channel 23: Clear channel (Default) (Slaves: 23)
Channel 24: D-channel (Default) (Slaves: 24)
Channel 25: E  M (Default) (Slaves: 25)
Channel 26: E  M (Default) (Slaves: 26)
Channel 27: E  M (Default) (Slaves: 27)
Channel 28: E  M (Default) (Slaves: 28)
Channel 29: E  M (Default) (Slaves: 29)
Channel 30: E  M (Default) (Slaves: 30)
Channel 31: E  M (Default) (Slaves: 31)
Channel 32: E  M (Default) (Slaves: 32)
Channel 33: E  M (Default) (Slaves: 33)
Channel 34: E  M (Default) (Slaves: 34)
Channel 35: E  M (Default) (Slaves: 35)
Channel 36: E  M (Default) (Slaves: 36)
Channel 37: E  M (Default) (Slaves: 37)
Channel 38: E  M (Default) (Slaves: 38)
Channel 39: E  M (Default) (Slaves: 39)
Channel 40: E  M (Default) (Slaves: 40)
Channel 41: E  M (Default) (Slaves: 41)
Channel 42: E  M (Default) (Slaves: 42)
Channel 43: E  M (Default) (Slaves: 43)
Channel 44: E  M (Default) (Slaves: 44)

44 channels configured.

ZT_SPANCONFIG failed on span 1: Invalid argument (22)






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Re: [asterisk-users] Re: Any quiet 24 port POE switches out there?

2007-01-04 Thread David Gomillion

Sorry, they were the NetGear 24-port rack-mount 1U switches (7326P is the
part number, if I remember correctly). It's the brand that was mentioned
right before my reply...

On 1/4/07, Allen Casteran [EMAIL PROTECTED] wrote:


David Gomillion wrote:
 We bought 7 switches, and 3 of them failed after one year. It took quite
 a bit of doing to get the off-shored customer support to read their own
 literature to cover one switch under warranty. Never could get the other
 two covered...

 When I got the warranty status updated, they told me to reload the flash
 and call them back. When I called back, they had lost the incident. I
 gave up, threw them away, and bought the linksys 24-port PoE switches.
 Haven't had a single hiccup from those...

What were the 7 switches you had some many problems with?
NetGear? LinkSys? McSwitch?

Allen

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Re: [asterisk-users] HowTO configure voice T1

2007-01-04 Thread David Gomillion

T1s can use many different signalling types. You need to find out which one
is running, what the line encoding is, etc. PRI vs T1 are not the only
distinctions...


On 1/4/07, Mark Greene [EMAIL PROTECTED] wrote:


Alright guys here is my question. What is do I need to set switchtype, and
signalling to in zapata for a voice T1. This is not a PRI. I cannot say that
enough. It is NOT, A, PRI. It is just a Voice T1 with 24 voice channels.
There is not a D Channel. It runs from one office to another and USED to
plug into two opt. 11c but now one end is going to plug into an asterisk
box.

- Mark

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Re: [asterisk-users] Any quiet 24 port POE switches out there?

2007-01-03 Thread David Gomillion

We bought 7 switches, and 3 of them failed after one year. It took quite a
bit of doing to get the off-shored customer support to read their own
literature to cover one switch under warranty. Never could get the other two
covered...

When I got the warranty status updated, they told me to reload the flash and
call them back. When I called back, they had lost the incident. I gave up,
threw them away, and bought the linksys 24-port PoE switches. Haven't had a
single hiccup from those...


On 1/3/07, Jerry Jones [EMAIL PROTECTED] wrote:


I suspect any 24port will have a fan. The Netgear FSM7326P are not
too bad and we have had good luck with them.

ps - I also load their open source software.


On Jan 3, 2007, at 4:51 PM, John French wrote:

 I have an upcoming install which places the switch close to some
 employees in a quiet work environment.  Can anyone recommend a
 quiet 24 port POE switch?  The Linksys SRW224P behind me right now
 would be objectionable, I'm sure.
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[asterisk-users] Re: Match a Numer - then continue with, dialplan

2006-12-20 Thread David Gomillion

I think you're making it far too difficult.

What I do is something like this:

[outgoing]
include = internal
include = longdistance
;Always include internal first, as matches from the first include
;will be used first. This allows you to make sure your internal
;extensions don't go out your trunks.

[longdistance]
ignorepat = 9;
include = default; already included from local, but putting here for 
clarity

include = local;

exten = _91XXX,1,Macro(trunkout,${EXTEN}) ;Medium Distance
exten = _91XX,1,Macro(trunkout,${EXTEN})  ;Long Distance

Then, I have:
[macro-trunkout]
exten = s,1,Set(cname=${DB(showname/${CALLERIDNUM})});
exten = s,n,Set(cnum=${DB(shownum/${CALLERIDNUM})});
exten = s,n,GotoIf($[foo${cnum} = foo]?6);   //if calling from ZAP 
channel that set caller ID already

exten = s,n,Set(CALLERID(name)=${cname}|a);
exten = s,n,Set(CALLERID(number)=${cnum}|a);
exten = s,n,Dial(${TRUNK}/${ARG1:${TRUNKMSD}});
exten = s,n,Goto(s-${DIALSTATUS},1)

exten = s-ANSWER,1,Hangup
exten = s-CONGESTION,1,Congestion(30)
exten = s-CONGESTION,2,Hangup
exten = s-CANCEL,1,Hangup
exten = s-BUSY,1,Busy(30)
exten = s-BUSY,2,Hangup

Why is this important? It's not. But it is fundamentally different from 
what you're asking. You want to match a partial extension dialed and 
then continue appending digits. What you really need to do is wait for 
the whole number, then decide what kind of number it is, do the 
processing, and send it on its way. It's just a slight change in the way 
you're thinking, because you understand that there's a class of numbers 
to treat differently. And that's OK. Just don't do anything with it 
until the whole extension has been entered!


You'll notice that, anything not going through the trunkout macro 
doesn't get tweaked, and anything that goes through there will read from 
the database. I could just as easily set a single value, but I have some 
users that I want to go out as themselves, and different departments 
that have a general number, etc. I found the Asterisk Database to be the 
easiest to tweak, as I have some scripts to allow admins to change the 
effective CallerID on the fly.


I hope this helps! Asterisk can do what you're asking, and it does every 
day.



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[asterisk-users] Queue Penalty

2006-07-17 Thread David Gomillion
I have seen a few requests to allow people to ring different groups 
depending on how long a queue call has been left unanswered.  I have a 
suggestion on how this can be accomplished.


Suppose for a moment that calls that timed out were treated the same as 
calls that had come back with a busy or congestion message.  Then, when 
a call has been unanswered in a queue, it will move on to the next 
group.  At least this is the way I would conceptually believe it should 
work.  As of my testing (on 1.2.5), this NOT the way it works. 


Take for instance:

[myQ]
music = muzak
strategy = ringall
context = lemmeout
timeout = 15
weight = 0
wrapuptime = 0
announce-holdtime = once
member = SIP/007
member = SIP/008
member = SIP/009
member = SIP/107,1
member = SIP/108,1
member = SIP/109,1
member = SIP/207,2
member = SIP/208,2

What this should do is ring the first 3 extensions.  If they are busy 
and/or don't answer, ring the first 6.  If they are busy/don't answer, 
then go ahead and ring them all.


Has this been fixed in a later release?  Would this break any body's 
application?  I'm interested to hear any thoughts on the subject.


Thanks,
David

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[Asterisk-Users] Encrypted IAX termination

2006-05-15 Thread David Gomillion
Does anybody know anyone who offers encrypted IAX termination at
reasonable rates?  I googled, searched the WIKI, but didn't find a whole
lot of information.

Thanks,

David


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[Asterisk-Users] SIP MWI

2006-04-12 Thread David Gomillion
If it's already been covered, please forgive the repetition.  I searched
Mantis, but couldn't come up with anything.  

We upgraded to Asterisk 1.2.6, and suddenly the Polycom MWI stopped
working on SP IP 300s and 600s.  All of them.

I tried splitting the friend entries in sip.conf into user and peer.  I
made sure the context of the voicemail box was on the end of the mailbox
option in the sip.conf file.  I checked and rechecked the config files
for the phones.

Nothing worked to restore the MWI's until I reverted to 1.2.5.  Then
everything just worked like it should.

Has anyone else seen this?  Is there an open bug, or a fix already
merged into svn?

Thanks,
David Gomillion


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Re: [Asterisk-Users] Config File Management

2006-03-27 Thread David Gomillion
Sorry for thread breaking... I'm on digest.

 I'm curious (ok, well I admit it - it's for perosnal gain) what 
 methods people are using to manage asterisk config files when they 
 have multiple asterisk systems?

I'm using CVS. I only have one server right now. I use it on other 
clusters to sync files and it works for me..

Instead of doing this, I ended up creating a MySQL database and a few
scripts to generate the config files for each of my servers.  All I have to
do is update the database, and the correct server pulls the information from
the DB, generates the file, reloads, and sends reboot messages to the proper
phones.  Very specific to my needs, but extremely fast and effective.  And
all it requires on each Asterisk server is cron, PHP, and php-mysql.

I had to customize a few of the variables inside the PHP scripts for each
server, but by putting them close to the top, it's not a real big deal when
I update the scripts to customize them for my servers.  Mind you, I only
have 4 servers on this system, but we don't anticipate growing beyond one
more server for a while.

One thing to mention that I have found: use lots of macros.  Some of my
macros require 6 or 7 arguments, but they are extremely flexible and trivial
to generate on the fly through these tools.  Each extension fits in only one
line in the dialplan (calls a macro).  Entries in the DB turn on and off
features, sets the timeout, forwards to another extension or sends to
voicemail, etc.

Just what I'm doing.  Hope it helps.

David


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[Asterisk-Users] Caller ID, Attended Transfers, Polycom

2005-09-29 Thread David Gomillion
We have contracted with an outside call center to provide sales for a
certain product.  We want to be able to transfer people over to those
dedicated sales agents using an attended transfer (so we can prepare them
with as much information as we have), to a regular extension.  So far, so
good.  All of this is working just great.  

We want the caller's information presented as the CallerID so that the
outside staff can use the information for tracking the calls.  When the call
leg is created that starts the transfer sequence, the CallerID is set to our
outgoing CallerID by the Polycom phone.  Are there any good tricks to
determine how to set it, such that it will match the caller ID of the number
that called?


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[Asterisk-Users] Line Buttons (Key system behavior)

2005-08-03 Thread David Gomillion
Since this issue has raised its ugly head again, and I still don't know a
very good solution, I wanted to bounce a few ideas off the gurus on this
list.

Scenario: You have an administrative assistant who need to be able to take
calls for a PHB

Desired Behavior: Assistant has a line button that shows status of the
boss's phone.  Pressing the button, no matter the state of the call, allows
the phone to join the conversation.  Or maybe it only allows joining if the
boss isn't on the line.  I've seen it both ways.

Solutions:

1. Program the SUBSCRIBE-NOTIFY model alluded to in the Polycom manual.
Pro: probably the right way to do this.  Con: hasn't been done up until now,
so it probably isn't at the top of any of the programmers' list.

I wanted to throw out another possible solution for comments:

2. Set up a macro for extensions.  What it does is this:
   - Set 'hint' to get the lights on
   - place call in a private MeetMe conference room
- if there's a call in the conference room already, then the line is
'busy'
   - put a call file in the spool so that the intended callee is invited to
the conference
   - if the callee doesn't join the conference within a set timeout, pull
the caller out and send him on his way (i.e. voicemail, etc)

The next part is where it starts getting a little fuzzy.  

For someone else to be able to join in, the line button must actually have
an automatic off-hook extension.  It would do one of 2 things:
IF:
  the conference room is not empty, we should join that conference
  the conference room is empty, go to a meta-space, where we can dial an
outgoing phone call.

This would completely break the default behavior of most SIP phones.
On-hook dialing couldn't happen, nor could Dial soft-buttons.  But I don't
know how else to get the assistant on the call by simply pressing the button
next to the flashing light...

The more I think about this, the more I think the complexity in the dialplan
is not worth it; however, it's preventing a few installations here, and I'm
sure there are others around that this is a deal-breaker on.  I'm a
programmer by training, but I've been so busy with IT garbage that I don't
think I'll have the time to learn the SIP channel well enough to implement
#1.  But I'd be willing to put a bounty on it, if others want the feature
too.

Thought?

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[Asterisk-Users] RE: Calling on all Polycom Experts

2005-06-15 Thread David Gomillion
From: Ryan Stark [EMAIL PROTECTED]
Subject: [Asterisk-Users] Calling on all Polycom Experts
To: asterisk-users@lists.digium.com
Message-ID: [EMAIL PROTECTED]
Content-Type: text/plain; charset=ISO-8859-1

Hey all, I'll give my reseller a call for support in the morning, but I
usually have 
better/faster luck on the list.  I've got a SoundPoint IP500 that I
upgraded to 
BootROM 2.6.2 and SIP image 1.5.2 on someone elses advice, I forgot to
change out 
the old config for the new when I loaded the image up (I guess the
config changed 
a bunch between 1.5.2 and 1.3.1)  I was prompted with an error message:
There was 
an error proccessing the config file, Error of type 0x4020.  Then I
used the 
config file that came with the new release to write a new config for
that phone, 
rebooted, same error.  I did the 468* reset and it did the same thing
again.  
Any ideas on what that error is and how I fix it? 
(Polycom logs quoted bellow sig.)

Thanks,
-Ryan

I wouldn't call myself an expert, but I don't see in the logs where the
phone successfully requested the config files.  We had the same problem
when upgrading.  It had to do with our FTP server's firewall.  They
changed the way the FTP stuff is done when requesting the phone's cfg
file. 

Hope that helps get you on the right track.  I didn't discover what the
root problem was until I moved the FTP files to an un-firewalled box all
together to see if the FTP server itself was whack.



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[Asterisk-Users] RE: astGUIclient installation problem

2005-06-09 Thread David Gomillion
Hi everyone:

I try to install astGUIclient for my call center. I'm interesting to 
put in work the monitoring client, i follow step by step the 
installation from scratch but when i try to run the application 
from my Windows XP astGUIclient i got the follow error:

Client does not support authentication protocol requested by server; 
consider up
grading MySQL client at astGUIclient_1.1.0.pl line 4704

At the risk of being a jerk, did you try to find the answer on your own?

http://www.google.com/search?hl=enq=Client+does+not+support+authenticat
ion+protocol+requested+by+server%3B+btnG=Google+Search

I just copied the first bit of the error message into a Google search
box.  Lots of information.

This error usually means you are running a 4.1+ version of MySQL server,
and the client doesn't understand the newer authentication protocol.
You need to set the password using the OLD_PASSWORD function in MySQL.
Take a look at the top entry when you run the Google search, as it is
directly from MySQL's manual.

This should fix the error.  Good luck.  And in the future, you can save
time by trying a really quick Google search on error messages.

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[Asterisk-Users] # Transfers

2005-05-31 Thread David Gomillion
I am currently running stable, CVS-v1-0-05/25/05-12:07:15, with Polycom
SIP phones, running 1.4.1.

Too many of our transfers using the Transfer end up with zombie channels
after a REFER.  As such, I implemented # transfers, and all is well.
Sort of.

I have a reproducible issue.  Take a call from a queue.  Press #, and
it'll transfer just fine.  Now, take a call from the queue.  Put them on
hold for a couple seconds.  Pick them back up and press #.  They hear a
beautiful, short, DTMF tone, nothing more.

Is this a bug, or did I miss something in the configurations?  Has
anyone else had this problem?  As far as the transfers, I found a
message at
http://lists.digium.com/pipermail/asterisk-users/2004-September/062080.h
tml but there were no more messages in that thread.  The other zombie
channel transfer questions didn't seem to fit the problem, but I may be
wrong.

Any suggestions would be greatly appreciated.

Thanks,
David

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[Asterisk-Users] Escape context and queue application

2005-05-12 Thread David Gomillion
I am running stable 1.07.

I have tweaked the queue app a little, so I'd like verification from
someone running stock...

When the queue tries to announce the position, I go ahead and read the
options for the escape context, which are in the queues.conf as the
thank-you.  However, pressing any key during the announcement is
ineffective.  As soon as the announcement is over, I can press the key.

Has anyone else run into this?  Or is there a better way to announce the
escape sequence to callers than putting it in the announcement?  I did
that so that it would play once and then repeat every 90 seconds,
starting from the beginning for each caller.  I commented out all the
code in app_queue.say_position(struct queue_ent *qe) that told the
caller the position and hold time (as we ONLY want the announcement to
play).


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[Asterisk-Users] Polycom DTMF

2005-03-24 Thread David Gomillion
Problem:
   Polycom SoundPoint IP phones (running SIP) ceases to send DTMF that
Asterisk can detect and use.  It worked in 1.0.5, but has not worked
since.  This has been verified on SoundPoint IP 300's and SoundPoint IP
600's.

Workaround:
   It used to be that for DTMF to work, I had to set the mode in
sip.conf to inband.  Without making any configuration changes on the
phones, I changed the DTMF mode to rfc2833.  The DTMF is recognized.
No reboot to the phone is necessary, and remember that you can reload
the sip configuration with a reload in Asterisk, meaning your PBX
doesn't have to be restarted either.

Discussion:
   This is probably not the right way to fix this, as Polycom's
configurations, by default, will encode DTMF in the active RTP stream.
There may have been a change in the sip channel's code that is causing
this.  Others on the list have indicated that they worked around the
problem by reverting the version of the sip app to an older version.
   As the new code usually fixes other problems, the solution of
reverting seemed to be counter-productive, so I tried other DTMF
signalling modes.  Thankfully, the stock Polycom configs will work with
Asterisk's sip.conf rfc2833 DTMF mode, at least as of
CVS-v1-0-03/23/05-21:40:48.  When I get more time, or if someone else
has the time, an examination of what changed to cause this could enable
us to fix the heart of the matter.
   Other users on the Asterisk list (see thread *-1.0.7 DTFM = Not
working from 03/23/2005) have reported other UAs not working.
Therefore, there may be a bigger problem with the fundamental issue at
hand: when do we change DTMF in channels, to ensure compliance with
standards, as well as compatibility with older UAs.  

Hope this helps someone.

Sincerely,
David Gomillion

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[Asterisk-Users] Polycom/sip.conf/voicemail configurator

2005-02-08 Thread David Gomillion
I have just created a very rough (read hack-ish) version of a Polycom
SIP phone configurator.  It allows you to define phones, create
registrations, and such.  By describing stuff about users, I am
attempting to divine what the configuration should be.  This is a VERY
early first step in that direction.

Right now, it:

1. Parses the phone1.cfg file included with whatever version software
you use.
2. Reads the phone and registration entries to determine the file names
to use, create the registrations, create a customized XML file, generate
the sip.conf, and also generate a very basic voicemail.conf file.
3. Generates a random password for both the phone configuration and the
sip.conf file (yes, the SAME random password as appropriate, and yes,
DIFFERENT passwords for each registration)
4. Outputs 2 files per phone: .cfg, and extension.cfg,
as well as 3 global files: voicemail.conf and sip.conf, and
voicemail.conf

It is not very powerful right now.  It is written wholly in PHP and
MySQL (I did it in an afternoon), except for a piece of shell scripting
to glue it together and move the files around and stuff. 

Before I take a couple hours and clean up the code (i.e. remove
passwords)

I have created some shell scripts to kick off the file generation and
then copy the appropriate files where they go.  We close at night, so I
have the flexibility of pushing all of the files out to the server,
sending a reboot to the phones, and reloading Asterisk at night, every
night.  This means each extension will have a new password each day, but
no user will ever know (or need to know) their own password.

If there is sufficient interest, I will clean it up and put the files up
on a server somewhere.  It does not require anything special, but it
will be of most interest to those who know a little about PHP, as the
[general] section of each of the .conf files is hard-coded right now.
I'm planning to put in files that will be parsed, yadda yadda yadda, but
I have enough other things on my plate right now.

Please respond to me directly if you would have interest in this, as a
bunch of me toos on the list will do no good but to annoy everyone.
If it works out that there's sufficient interest, I will send a single
announcement to the list, and put an entry on the WIKI.  It only works
for polycom phones, so if you don't use a bunch of them, it probably
won't be worth your time...

Thanks,
David Gomillion

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[Asterisk-Users] Re: Polycom and call waiting again...

2005-01-27 Thread David Gomillion
Message: 10
Date: Wed, 26 Jan 2005 17:53:39 -0500 (EST)
From: Sean A. Newton [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Re: Polycom and call waiting again..
To: Asterisk Users Mailing List - Non-Commercial Discussion
   asterisk-users@lists.digium.com
Message-ID:
   [EMAIL PROTECTED]
Content-Type: TEXT/PLAIN; charset=US-ASCII

On Wed, 26 Jan 2005, Noah Miller wrote:

  Have you tried adding SetGroup(), and CheckGroup() functions 
  to the dialplan that rings the phone?  It maybe something to try.  
 
 I think the problem is that these functions only work from the
dialplan.  In this case, Sean is trying to get calls from a Queue (and
not the dialplan) to the correct line on the phone.  
 
 I was thinking about implementing a queue for our receptionists, but
this problem prevents me from doing that, and I 
 haven't figured out any way around it.  Maybe the new 1.4.1 firmware
provides a way to disable that horrid call-waiting
 feature?  Has anybody gotten it to run successfully?

I have a number of queues which ring to dedicated call appearances, if
that's what you're trying to do.  In my SIP config, I have: (sorry about
capitalization... For some unknown reason, we had to standardize on M$
Outlook... *sigh*)

[1234]
Type=friend
Context=whatever
Host=dynamic
Secret=password1234
Dtmfmode=inband
Disallow=all
Allow=ulaw

[1234b]
Type=friend
Context=whatever
Secret=password1234b
Dtmfmode=inband
Disallow=all
Allow=ulaw
Outgoinglimit=1
. . .

Rinse, lather, and repeat for each queue you want on a phone, or as many
call appearances as you have.  Since we have IP600s, and nobody is in
more than 5 queues currently, it works well for us.  We avoid the call
waiting issue using the outgoinglimit=1 directive, as the Asterisk
server will only send one call to the phone at a time.  I know that it
is supposedly going away soon, but it's working right now.

I just statically define the queues to have the appropriate call
appearances like
Member = SIP/1234b

Then, in the phone1234.cfg file, I set each appearance to be 1234,
1234b, 1234c, etc.  

The problem with this is that each IP600 adds 80 lines to the sip.conf
file, and each time we add queue members, I have to modify the
queues.conf file.  But it works for our needs.


Exactly.. SetGroup was suggested by someone on the irc channel.. I
looked
at it briefly. I was then shot down by someone saying to save my
effort,
it didn't work.

I suspected as much, due to the fact that the Queue function doesn't
use
the exten config for that phone. And it shouldn't.. The phone should be
able to take care of this problem..

Yeah, I didn't think it would work, so I never went down that road
either.


I've unfortunately got myself into a bind because I've bought ~35 of
these phones. :eek:


Well, if you just can't use them, I could send you my address ;)

If everyone thinks SetGroup and CheckGroup will work, I will spend the
next days working with it, but I don't want to go barking up the tree
of
something that doesn't look like it will work. :|

I'm also interested to try out the 1.4.1 firmware. Just need to procure
a
copy of it.. 

The 1.4.1 firmware is available now from a website that escapes me, but
is linked from the WIKI.  I've been testing it for about 12 hours, and
so far so good :)


--Sean

Hope this helps,
David Gomillion

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[Asterisk-Users] Polycom POE Rumor

2004-12-02 Thread David Gomillion


Message: 9
Date: Thu, 02 Dec 2004 11:33:16 -0700
From: Kevin P. Fleming [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Polycom 500, asterisk user opinions?
To: Asterisk Users Mailing List - Non-Commercial Discussion
   [EMAIL PROTECTED]
Message-ID: [EMAIL PROTECTED]
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

Tim Jackson wrote:
 They aren't dumb hubs, they are dot1q capable switches. I do not 
 understand why people are saying they need special POE cables for the

 IP500. Mine came with a cable that injected power into the cable, and

 from what I read, its Cisco and 802.3af compatible out of the box. My

 IP500s were $174/piece shipped. Maybe you will have better luck than
I 
 with them. I could be wrong on some of this info.

The IP500 will not draw power from either an 802.3af or a Cisco powered

Ethernet link without a special adapter cable from Polycom. Same goes 
for the IP300. Rumor has it that current phones are starting to ship 
with the 802.3af adapter cable included.

As the starter of the rumor, let me apologize.  I have received my first
shipment of IP300s, and they do NOT include the cable.  I was given bad
information, it seems.  It was said that when I said Power Over Ethernet
Accessory Cable for 802.3af, it was somehow misinterpreted as a Category
5 Patch Cable, which the phone does come with.  Why I would really care
about a UTP cable, I don't know...  I don't understand how, as I was
very specific, but oh well, my reseller is trying to make it right for
me...


The IP600 has built-in 802.3af support, so it will work on an 802.3af 
link. It still requires an adapter cable to work on a Cisco powered
link.

I can verify the 600s working on an 802.3af switch, as I have 15 in
production right now, working like a dream.

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[Asterisk-Users] Shared line appearances

2004-11-19 Thread David Gomillion
Title: Message



All right. It 
would appear that I am not the only one interested in shared line 
appearances. Many others have stated that they wish for the 
key-system-like feature of the blinking lights. Quite frankly, I don't 
think it's a good thing, but the people who use these systems are very resistant 
to change. I set up call queues, pickup groups, 1-touch transfers, and 
still nothing seems to placate them. If I could, I would just replace the 
users...

I mainly use Polycom 
SoundPoint IP phones: some 300s and some 600s. Bottom line is that if I am 
going to be able to finish the rollout of the phone system, and switch away from 
having 2 PBXs vying for power (Asterisk and the Nortel NorStar MICS system), I 
am going to have to get this feature working. I have received 
authorization to offer a bounty to get it working in Asterisk, and to then 
contribute the source to the project.

As I have studied 
the issue, I'm not sure it is within the "master plan" for asterisk. 
Searching the archives, it seems we only expect Asterisk to be a "clever 
UA". The people asking were advised to get a real SIP proxy. In 
passing, someone asked if chan_sip2 would support it, but I found no 
response.

Many references to 
SER have been made. I have installed SER successfully. I then tried 
to make the feature work, but have been unsuccessful. Both lines will 
ring, but the first person to answer the call gets it, and the other phone's 
lights are as dark as can be. SER does not seem to do any better with 
"line-seize" than Asterisk. At least Asterisk has the hint to allow the 
lights to work (I have not yet implemented this, but since it does not meet the 
requirements, it does not really matter)... but neither system will allow the 
caller to press the blinking light on a call that was placed on hold to answer 
it.

I am now looking at 
other SIP proxies. I am in the process of installing sipXpbx, which 
includes many different pieces of the Pingtel sipExpress system that have been 
open-sourced. I am not sure which pieces I will need specifically, so I 
will install the whole shooting match and see if the feature even works. 
If it does, I'll remove packages and try to reintegrate with 
Asterisk.

Has anyone gotten 
shared line appearances to work with Polycom Soundpoint IP phones? Not 
just blinking lights, but the whole shebang: lights, pressing the button to 
seize the line, shared registrations, etc. Is it best to work with a 3rd 
party SIP proxy/router/whatever, or should we pool resources and get the feature 
integrated into Asterisk somehow?

Looking forward to 
your thoughts,
David 
Gomillion

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[Asterisk-Users] RE: Shared line appearances

2004-11-19 Thread David Gomillion

 Paul Rodan wrote:
 
 I don't think the nature of these phones would allow for such 
 a thing. It was designed for transfers and such, to be a real 
 PBX, not like having 4 phone lines from BellSouth and 
 multiple 4 line phones.

According to the admin manual, the phone supports shared call
appearances (SCA) using the SUBSCRIBE-NOTIFY method in the 'SIP Specific
Event Notification' framework (RFC 3265).  The events used are: -
'call-info' for call appearance state notification - 'line-seize' for
the phone to ask to seive the line (Polycom Administrator manual,
version 1.3.0, page 135)

The trick is that we don't offer shared lines, per se, but shared
extensions.  So, if there are 2 phones in the same office, they can
share the same 2 extensions, allowing transfers without transferring, if
that makes any sense.  Only one party can have the call at a time, but
any phone can see the status, and seize the line if the call is on hold
or ringing.

 
 I couldn't imagine SER/Asterisk/any SIP proxy or program 
 doing what is needed.


This behavior is available from Cisco's Call Manager.
 
 
 The only idea I had to get asterisk to do it would be have 
 the calling party thrown into a conference room right away, 
 and then have it ring all the other phones. Whoever answers 
 it would then be put into the conference room with the 
 calling party.  But I think the trick is, whenever a person 
 calls in, they get thrown put into a conference room, and 
 then the PolyCom's all have to auto-answer and place the 
 calls on silent hold, so that everybody is thrown into the 
 conference room. That shouldn't be TOO hard to rig, but how 
 do you get all the phones to ring as well until somebody 
 picks up, so that there is at least 1 active person in the 
 conference with the calling party. Then any other phone 
 should be able to bust in simply by taking that line off of hold. 
 

That might work, but there has to be a more elegant solution.

  
 
 Good luck with that :-)
 
  

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[Asterisk-Users] RE: Polycom IP 300 PoE?

2004-11-18 Thread David Gomillion

 Kevin P. Fleming wrote
 Noah Miller wrote:
  IP 300's don't support PoE even though their brochures say 
 they do.  Has 
  anybody have firsthand experience with them?  Is this true?
 
 None of the Polycom phones support PoE directly, but all of 
 them support 
 it via an external PoE adapter cable that Polycom makes 
 available. It's 
 about $40 retail, though.
 
Close... The IP600s do support PoE directly.  According to the PolyCom
rep I spoke with, the new IP300s are shipping with the accessory cable
which supports PoE.  If that's true, then their brochure is right on.
You may wish to have the reseller you are working with contact PolyCom
and ask... That was the only way I was able to get in touch with
PolyCom, and the way I was assured I would have the cables.  If you're
interested, I can let you know when they come in if they were indeed in
the box.

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RE: [Asterisk-Users] Possible to display which extensions are in use on the phone's display?

2004-11-17 Thread David Gomillion

 From: Steven Critchfield [EMAIL PROTECTED]
 On Wed, 2004-11-17 at 11:49 -0800, Tracy R Reed wrote:
 On Wed, Nov 17, 2004 at 01:13:57PM -0500, Noah Miller spake thusly:
 On our current phones (Iwatsu) we have a button on the phones for
 each extension that lights up when that
 
 This seems to be a popular request these days.  Most places I've
 seen call this shared lines I thought this was impossible with
 Asterisk,
 
 And it seems to be something the developers are not interested in
 supporting. Whenever someone asks about this feature they are
 normally told that this is a feature of small-office key systems
 and that Asterisk has its sights set on bigger systems so this
 functionality is not pursued.
 
 Correct, it isn't on a list for TODO as it doesn't scale to
 the size of an average office. Also it is only supported via
 some SIP phones and proprietary digital key set phones for
 which we will not get access to the supporting cards. So time
 is much better spent aiming for something that can be attained. --
 Steven Critchfield [EMAIL PROTECTED]
 

If you want to talk about features, scaling, etc., we should look what
the big commercial VoIP systems are offering.  The one that I have
experience with is Cisco's Call Manager.  We used shared call
appearances to allow our secretaries (excuse me, Administrative
Assistants) to catch their boss's calls and screen them, if they were
there.  While the lines were not available to everybody, shared
appearances were a very highly sought-after feature.

I agree with Steven about not spending a lot of time to make things work
with proprietary stuff.  When standards are closed, there is no
guarantee they won't change overnight with the next firmware release,
and therefore all of the code wasted.  But not all ways of handling
shared call appearances are proprietary.  

According to the Polycom IP manual, the SUBSCRIBE-NOTIFY method (RFC
3265) is supported on the phone.  Using the hint alluded to before, it
appears that it should allow multiple phones to view the state
(call-info bit for call appearance state notification).  All that
remains unknown (to me at least) is if the button can be used to take
over the conversation (the line-seize part to ask to seize the line).
For references on this, refer to the Polycom SIP Administrator Guide v.
1.3.0, pages 31,135,111,113,117-8.

If these features are already implemented, then we need to let everyone
know.  I think this might be the right way to give the features people
are requesting while still preserving scalability.  In big systems, each
extension would be, well, an extension.  If someone wanted Asterisk to
act like a key system, then lines and extensions would have a one-to-one
correspondence, with a shared appearance on all phones.  A happy medium.

Thoughts? 


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[Asterisk-Users] RE: Sending DTMF Digits for DID

2004-11-16 Thread David Gomillion

 I have a legacy PBX that is currently connected to an T1 
 carrying incoming DID channels (DTMF, not PRI).  I'd like to 
 install Asterisk with two T1 cards in between the PBX and the 
 telco, and use it to split off a new block of DID numbers.  
 The remaining (old) DIDs would need to be regenerated by 
 Asterisk and sent on to the PBX.  
 
 Basically, I want to do what David Gomillion describes: 
 http://www.loligo.com/asterisk/misc/nortel-asterisk-0.2.pdf
 
 but without PRI (the legacy PBX doesn't support PRI without 
 $$).  Can Asterisk originate DID signalling.  (Maybe it is as 
 simple as dialing on a outgoing DID line?)
 

I could be wrong (it's happened plenty of times), but as long as the
systems connect, then in theory you should be able to just dial the
number.

For instance, suppose Zaptel group 1 connects to the PSTN, and group 2
connects to your PBX.  You should be able to have something like:

[fromgroup1]
exten = 1024,1,Dial(Zap/g2/1024)

This would then pass through the DID to the next line.

I only have PRIs available, and only have 1 non-production server, so I
don't have a very good test bed available.  Can someone with a T1 test
this and let us know if it works as expected?

Thanks,
David Gomillion

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