Re: Problem with XFINITY home page search bar

2016-09-16 Thread Arnie Goetchius 
Zeb Carter wrote:
> Arnie Goetchius wrote:
>> NoOp wrote:
>>
>>> http://www.xfinity.com redirects to my.xfinity.com - cleared cache,
>>> cookies, history, et al.
>>>
>> I cleared cache and went to http://www.xfinity.com does not re-direct!
> I too cleared cache and mine does redirect. My ISP is Comcast as is my
> friend's. I can duplicate his problem on my computer on all profiles I
> have. Running 2.40 in both places.
> 
> I don't know. Maybe the "local" Comcast server is blocking it?
> 
> 
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My ISP used to be Comcast but is now Verizon FiOS. If your ISP is
Comcast, maybe they automatically send you to my.xfinity.com

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Re: Problem with XFINITY home page search bar

2016-09-16 Thread Zeb Carter 

Arnie Goetchius wrote:

NoOp wrote:


http://www.xfinity.com redirects to my.xfinity.com - cleared cache,
cookies, history, et al.


I cleared cache and went to http://www.xfinity.com does not re-direct!
I too cleared cache and mine does redirect. My ISP is Comcast as is my 
friend's. I can duplicate his problem on my computer on all profiles I 
have. Running 2.40 in both places.


I don't know. Maybe the "local" Comcast server is blocking it?


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Re: Problem with XFINITY home page search bar

2016-09-16 Thread NoOp 
On 9/16/2016 4:34 AM, Arnie Goetchius wrote:
> NoOp wrote:
> 
>> 
>> http://www.xfinity.com redirects to my.xfinity.com - cleared cache,
>> cookies, history, et al.
>> 
> I cleared cache and went to http://www.xfinity.com does not re-direct!
> 

Don't know what to tell you... maybe post a screenshot? _All_ of my
SeaMonkey browsers: 2.40 and 2.45 on Windows 10 and linux redirect to
http://my.xfinity.com/?cid=cust
I suspect that could be because Xfinity/Comcast is my internet provider.
The only way that did not get a redirect was via a Tor browser:
https://s10.postimg.io/yrtsp0j8p/xfinitysearch_torbrowser.png

In any event, I was able to reproduce using a _clean test profile_ on
2.40. I cannot reproduce on 2.45 (Windows or linux). Screenshots are at:
 - the files are clearly labeled
as to which version I was using. Note: the primary redirect page was the
same on 2.40 as 2.45, so I did not add the 2.45 screenshot.

My suggestion to Zeb et al would be to file a bug report if one doesn't
already exisit in bugzilla. I'm not sure why it is working for me from
my normal 240 profile (except the web search) - the profile has been
around since the Netscape days, so it's quite likely that I have some
odd config setting that allows it to work. I also use prefbar & have
several custom toggle settings, so maybe something in there is allowing
it to work.
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Re: Problem with XFINITY home page search bar

2016-09-16 Thread Arnie Goetchius 
NoOp wrote:

> 
> http://www.xfinity.com redirects to my.xfinity.com - cleared cache,
> cookies, history, et al.
> 
I cleared cache and went to http://www.xfinity.com does not re-direct!
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Re: Problem with XFINITY home page search bar

2016-09-15 Thread NoOp 
On 9/15/2016 11:36 AM, Arnie Goetchius wrote:
> NoOp wrote:
>> On 9/15/2016 4:10 AM, Zeb Carter wrote:
>>> Paul B. Gallagher wrote:
 Zeb Carter wrote:

> Paul B. Gallagher wrote:
>> Zeb Carter wrote:
>>
>>> I provide support for an older couple. Several years ago, I had them
>>> start using Seamonkey.
>>>
>>> Recently, they have not been able to use the search bar on the XFINITY
>>> home page. The only thing that works when searching is images. Using
>>> Chrome & Edge, the search function works as designed. Sam has no 
>>> unusual
>>> addons of any type that would keep it from working. He's not too bad
>>> using a computer but putting addons of any type is over his head.
>>
>> Hard to see what the problem is here. I tried a basic search and got
>> this: 
>> which is a list of xfinity pages containing the search term "sports."
>>
>> Is that not what happens on your friend's machine? If not, exactly
>> what does happen?
>>
> From this page: http://www.xfinity.com, the search bar in the middle of
> the page - I can duplicate it here on my own system, same as my friend's
> machine. Only image searches show results. No web, no TV & movies, no
> support, just images works.

 Sorry, I see no search bar "in the middle of the page." The only one I 
 see is at the top right, under "TV, Email, Sign in," between the 
 shopping cart and "En Español." That's the one I used for my test. I 
 see no options for searching "web," "TV & movies," or "support," 
 though there is a "Support" category at top center. Do I have to login 
 first?

>>> Using the URL supplied, to the left is the XFINITY label, then a search 
>>> box with "search the web" in the box, and on the right hand side of the 
>>> box is a read box attached to the search box labeled "search".
>>>
>>> A login in not required.
>>>
>>> Type your keyword(s) in the box and then you will see web, TV & movies, 
>>> support, images after you hit . I can't be any clearer than that.
>> 
>>  - you might want to book mark that... screenshots tend to
>> make explaining easier :-)
>> 
>> Is this what you are referring to?
>> 
>> 
>> Works for me with
>> User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:48.0)
>> Gecko/20100101 Firefox/48.0 SeaMonkey/2.45
>> Also worked with 2.40
>> 
>> As others have mentioned... check javascript.
>> 
> That is not what I'm referring to. There are two ways to get to the
> Xfinity Search:
> 
> The pic you show is from
> 
> http://my.xfinity.com/?cid=dotcom_topnav_myxfn


http://www.xfinity.com redirects to my.xfinity.com - cleared cache,
cookies, history, et al.


> 
> and I haven't been able to get that work at all
> 
> What I and others have been using is
> 
> http://www.xfinity.com and Search from that URL works fine
> 


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Re: Problem with XFINITY home page search bar

2016-09-15 Thread Zeb Carter 

Paul B. Gallagher wrote:

Arnie Goetchius wrote:


That is not what I'm referring to. There are two ways to get to the
Xfinity Search:

The pic you show is from



and I haven't been able to get that work at all


Confirmed. I have the same issue with that page as the OP does -- 
searches return a basically blank page, not even a "no results" 
notice. I have JavaScript enabled in the browser, so that's not it.


Now that it has been reproduced, after clearing caches, making sure 
javascript is checked, the problem still exists.


As for using a beta release, that is out of the question. I need stable 
releases for my friend. They don't need the additional headache.



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Re: Problem with XFINITY home page search bar

2016-09-15 Thread Arnie Goetchius 
Paul B. Gallagher wrote:
> Arnie Goetchius wrote:
> 
>> That is not what I'm referring to. There are two ways to get to the
>> Xfinity Search:
>>
>> The pic you show is from
>>
>> 
>>
>> and I haven't been able to get that work at all
> 
> Confirmed. I have the same issue with that page as the OP does --
> searches return a basically blank page, not even a "no results" notice.
> I have JavaScript enabled in the browser, so that's not it.
> 
Correct. It does work with Microsoft Edge and Google Chrome. It does not
work (I get the same blank page) with Seamonkey, Firefox and Safari
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Re: Problem with XFINITY home page search bar

2016-09-15 Thread Paul B. Gallagher 

Arnie Goetchius wrote:


That is not what I'm referring to. There are two ways to get to the
Xfinity Search:

The pic you show is from



and I haven't been able to get that work at all


Confirmed. I have the same issue with that page as the OP does -- 
searches return a basically blank page, not even a "no results" notice. 
I have JavaScript enabled in the browser, so that's not it.


--
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--
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Re: Problem with XFINITY home page search bar

2016-09-15 Thread Arnie Goetchius 
NoOp wrote:
> On 9/15/2016 4:10 AM, Zeb Carter wrote:
>> Paul B. Gallagher wrote:
>>> Zeb Carter wrote:
>>>
 Paul B. Gallagher wrote:
> Zeb Carter wrote:
>
>> I provide support for an older couple. Several years ago, I had them
>> start using Seamonkey.
>>
>> Recently, they have not been able to use the search bar on the XFINITY
>> home page. The only thing that works when searching is images. Using
>> Chrome & Edge, the search function works as designed. Sam has no 
>> unusual
>> addons of any type that would keep it from working. He's not too bad
>> using a computer but putting addons of any type is over his head.
>
> Hard to see what the problem is here. I tried a basic search and got
> this: 
> which is a list of xfinity pages containing the search term "sports."
>
> Is that not what happens on your friend's machine? If not, exactly
> what does happen?
>
 From this page: http://www.xfinity.com, the search bar in the middle of
 the page - I can duplicate it here on my own system, same as my friend's
 machine. Only image searches show results. No web, no TV & movies, no
 support, just images works.
>>>
>>> Sorry, I see no search bar "in the middle of the page." The only one I 
>>> see is at the top right, under "TV, Email, Sign in," between the 
>>> shopping cart and "En Español." That's the one I used for my test. I 
>>> see no options for searching "web," "TV & movies," or "support," 
>>> though there is a "Support" category at top center. Do I have to login 
>>> first?
>>>
>> Using the URL supplied, to the left is the XFINITY label, then a search 
>> box with "search the web" in the box, and on the right hand side of the 
>> box is a read box attached to the search box labeled "search".
>>
>> A login in not required.
>>
>> Type your keyword(s) in the box and then you will see web, TV & movies, 
>> support, images after you hit . I can't be any clearer than that.
> 
>  - you might want to book mark that... screenshots tend to
> make explaining easier :-)
> 
> Is this what you are referring to?
> 
> 
> Works for me with
> User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:48.0)
> Gecko/20100101 Firefox/48.0 SeaMonkey/2.45
> Also worked with 2.40
> 
> As others have mentioned... check javascript.
> 
That is not what I'm referring to. There are two ways to get to the
Xfinity Search:

The pic you show is from

http://my.xfinity.com/?cid=dotcom_topnav_myxfn

and I haven't been able to get that work at all

What I and others have been using is

http://www.xfinity.com and Search from that URL works fine
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Re: Problem with XFINITY home page search bar

2016-09-15 Thread NoOp 
On 9/15/2016 4:10 AM, Zeb Carter wrote:
> Paul B. Gallagher wrote:
>> Zeb Carter wrote:
>>
>>> Paul B. Gallagher wrote:
 Zeb Carter wrote:

> I provide support for an older couple. Several years ago, I had them
> start using Seamonkey.
>
> Recently, they have not been able to use the search bar on the XFINITY
> home page. The only thing that works when searching is images. Using
> Chrome & Edge, the search function works as designed. Sam has no 
> unusual
> addons of any type that would keep it from working. He's not too bad
> using a computer but putting addons of any type is over his head.

 Hard to see what the problem is here. I tried a basic search and got
 this: 
 which is a list of xfinity pages containing the search term "sports."

 Is that not what happens on your friend's machine? If not, exactly
 what does happen?

>>> From this page: http://www.xfinity.com, the search bar in the middle of
>>> the page - I can duplicate it here on my own system, same as my friend's
>>> machine. Only image searches show results. No web, no TV & movies, no
>>> support, just images works.
>>
>> Sorry, I see no search bar "in the middle of the page." The only one I 
>> see is at the top right, under "TV, Email, Sign in," between the 
>> shopping cart and "En Español." That's the one I used for my test. I 
>> see no options for searching "web," "TV & movies," or "support," 
>> though there is a "Support" category at top center. Do I have to login 
>> first?
>>
> Using the URL supplied, to the left is the XFINITY label, then a search 
> box with "search the web" in the box, and on the right hand side of the 
> box is a read box attached to the search box labeled "search".
> 
> A login in not required.
> 
> Type your keyword(s) in the box and then you will see web, TV & movies, 
> support, images after you hit . I can't be any clearer than that.

 - you might want to book mark that... screenshots tend to
make explaining easier :-)

Is this what you are referring to?


Works for me with
User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:48.0)
Gecko/20100101 Firefox/48.0 SeaMonkey/2.45
Also worked with 2.40

As others have mentioned... check javascript.

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Re: Problem with XFINITY home page search bar

2016-09-15 Thread Arnie Goetchius 
Paul B. Gallagher wrote:
> Zeb Carter wrote:
>> Paul B. Gallagher wrote:
>>> Zeb Carter wrote:
>>>
 Paul B. Gallagher wrote:
> Zeb Carter wrote:
>
>> I provide support for an older couple. Several years ago, I had them
>> start using Seamonkey.
>>
>> Recently, they have not been able to use the search bar on the
>> XFINITY
>> home page. The only thing that works when searching is images. Using
>> Chrome & Edge, the search function works as designed. Sam has no
>> unusual
>> addons of any type that would keep it from working. He's not too bad
>> using a computer but putting addons of any type is over his head.
>
> Hard to see what the problem is here. I tried a basic search and got
> this: 
> which is a list of xfinity pages containing the search term "sports."
>
> Is that not what happens on your friend's machine? If not, exactly
> what does happen?
>
 From this page: http://www.xfinity.com, the search bar in the middle of
 the page - I can duplicate it here on my own system, same as my
 friend's
 machine. Only image searches show results. No web, no TV & movies, no
 support, just images works.
>>>
>>> Sorry, I see no search bar "in the middle of the page." The only one I
>>> see is at the top right, under "TV, Email, Sign in," between the
>>> shopping cart and "En Español." That's the one I used for my test. I
>>> see no options for searching "web," "TV & movies," or "support,"
>>> though there is a "Support" category at top center. Do I have to login
>>> first?
>>>
>> Using the URL supplied, to the left is the XFINITY label, then a search
>> box with "search the web" in the box, and on the right hand side of the
>> box is a read box attached to the search box labeled "search".
>>
>> A login in not required.
>>
>> Type your keyword(s) in the box and then you will see web, TV & movies,
>> support, images after you hit . I can't be any clearer than that.
> 
> Your description is clear, but doesn't match what I see:
> 
> Xfinity | Shop | My Account | Support | My XFINITY ... TV | Email | Sign
> In | Comcast Business
> 
> I've used "..." to indicate a large space. The next row under that:
> 
> Products | Bundles & Deals | Programming | Customers ... [cart] | [blank
> search window] | En Español
> 
> None of this contains the word "search," though the search window does
> have a magnifying glass icon, commonly used to mark search windows.
> 
> I tried disabling AdBlock Plus and reloading, no change.
> 
Exactly what I see. His description does not match your description at
all. I wonder if he has an older version stored in cache and that is
what is appearing on his screen? Shouldn't "Clearing Cache" take care of
that kind of a problem?

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Re: Problem with XFINITY home page search bar

2016-09-15 Thread Paul B. Gallagher 

Zeb Carter wrote:

Paul B. Gallagher wrote:

Zeb Carter wrote:


Paul B. Gallagher wrote:

Zeb Carter wrote:


I provide support for an older couple. Several years ago, I had them
start using Seamonkey.

Recently, they have not been able to use the search bar on the XFINITY
home page. The only thing that works when searching is images. Using
Chrome & Edge, the search function works as designed. Sam has no
unusual
addons of any type that would keep it from working. He's not too bad
using a computer but putting addons of any type is over his head.


Hard to see what the problem is here. I tried a basic search and got
this: 
which is a list of xfinity pages containing the search term "sports."

Is that not what happens on your friend's machine? If not, exactly
what does happen?


From this page: http://www.xfinity.com, the search bar in the middle of
the page - I can duplicate it here on my own system, same as my friend's
machine. Only image searches show results. No web, no TV & movies, no
support, just images works.


Sorry, I see no search bar "in the middle of the page." The only one I
see is at the top right, under "TV, Email, Sign in," between the
shopping cart and "En Español." That's the one I used for my test. I
see no options for searching "web," "TV & movies," or "support,"
though there is a "Support" category at top center. Do I have to login
first?


Using the URL supplied, to the left is the XFINITY label, then a search
box with "search the web" in the box, and on the right hand side of the
box is a read box attached to the search box labeled "search".

A login in not required.

Type your keyword(s) in the box and then you will see web, TV & movies,
support, images after you hit . I can't be any clearer than that.


Your description is clear, but doesn't match what I see:

Xfinity | Shop | My Account | Support | My XFINITY ... TV | Email | Sign 
In | Comcast Business


I've used "..." to indicate a large space. The next row under that:

Products | Bundles & Deals | Programming | Customers ... [cart] | [blank 
search window] | En Español


None of this contains the word "search," though the search window does 
have a magnifying glass icon, commonly used to mark search windows.


I tried disabling AdBlock Plus and reloading, no change.

--
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--
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Re: Problem with XFINITY home page search bar

2016-09-15 Thread Arnie Goetchius 
Zeb Carter wrote:
> Paul B. Gallagher wrote:
>> Zeb Carter wrote:
>>
>>> Paul B. Gallagher wrote:
 Zeb Carter wrote:

> I provide support for an older couple. Several years ago, I had them
> start using Seamonkey.
>
> Recently, they have not been able to use the search bar on the XFINITY
> home page. The only thing that works when searching is images. Using
> Chrome & Edge, the search function works as designed. Sam has no
> unusual
> addons of any type that would keep it from working. He's not too bad
> using a computer but putting addons of any type is over his head.

 Hard to see what the problem is here. I tried a basic search and got
 this: 
 which is a list of xfinity pages containing the search term "sports."

 Is that not what happens on your friend's machine? If not, exactly
 what does happen?

>>> From this page: http://www.xfinity.com, the search bar in the middle of
>>> the page - I can duplicate it here on my own system, same as my friend's
>>> machine. Only image searches show results. No web, no TV & movies, no
>>> support, just images works.
>>
>> Sorry, I see no search bar "in the middle of the page." The only one I
>> see is at the top right, under "TV, Email, Sign in," between the
>> shopping cart and "En Español." That's the one I used for my test. I
>> see no options for searching "web," "TV & movies," or "support,"
>> though there is a "Support" category at top center. Do I have to login
>> first?
>>
> Using the URL supplied, to the left is the XFINITY label, then a search
> box with "search the web" in the box, and on the right hand side of the
> box is a read box attached to the search box labeled "search".
> 
I don't see that at all. To the right of the XFINITY label there is a
blank box without any label that says "search the web". There is nothing
on the right hand side that is a read box labeled "search".

If I enter something in the blank box, it will do a search. But what I
see is nothing like what you describe.

> A login in not required.
> 
> Type your keyword(s) in the box and then you will see web, TV & movies,
> support, images after you hit . I can't be any clearer than that.
> 
> 
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> https://www.avast.com/antivirus
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Re: Problem with XFINITY home page search bar - No Website Search results shown

2016-09-15 Thread Rainer Bielefeld 
On 15.09.2016 02:20, Zeb Carter wrote:
> I provide support for an older couple. Several years ago, I had them
> start using Seamonkey.

Hello,

NOT reproducible  with official en-US SeaMonkey 2.48a1  (NT 6.1; WOW64;
rv:51.0) Gecko/20100101 Firefox/51.0 Build 20160804000913  (Default
Classic Theme) on German WIN7 64bit

1. Launch Browser → visit 
   Do NOT Sign in (or log out if necessary)
2. ˋinto search string input bar in top right area of screen (below
   headings "Email   -   Sign In") Type "sports" → click magnifier
   symbol at right end of input barˊ
   » As expected first 10 of more than 400 results appear.

My suspect: Javascript is disabled for your Browser - please check!

If that's not the root and your result in step 3 differs from mine, we
will have to dig some deeper.

Unfortunately your problem report is not very useful. Everything would
work some faster if you follow advice:

a) Contribute a problem related step by step instruction containing
   every key press and every mouse click how to reproduce your
   problem due to


   (similar to report in Bug 1139273
)
b) Upload screenshots with comments if you believe that that
   might explain the problem better than a text comment.
   Best way is to insert your screenshots
   into a OOo or LibreOffice DRAW document and to add comments
   that explain what you want to show
c) add information
c1) concerning your Operating System (Version, Distribution, Language)
c2) concerning your SM localization (Version, UI language,
Locale setting)
c3) SM settings that might be related to your problems
May be you should attach a copy of menu
   'Help → Trouble shooting information”' as a text document
c4) how you launch SM (Double click on document? console? …)
c5) Whether problem persists in safe mode without add-ons
(menu Help → Restart with add-ons disabled)
c6) Whether problem persists with blank new profile
(Tools → Switch Profile →  ...)
c7) everything else crossing your mind after you read linked texts
d)  An URL for a web page where you observe the problem.


CU

Rainer
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Re: Problem with XFINITY home page search bar

2016-09-15 Thread Zeb Carter 

Paul B. Gallagher wrote:

Zeb Carter wrote:


Paul B. Gallagher wrote:

Zeb Carter wrote:


I provide support for an older couple. Several years ago, I had them
start using Seamonkey.

Recently, they have not been able to use the search bar on the XFINITY
home page. The only thing that works when searching is images. Using
Chrome & Edge, the search function works as designed. Sam has no 
unusual

addons of any type that would keep it from working. He's not too bad
using a computer but putting addons of any type is over his head.


Hard to see what the problem is here. I tried a basic search and got
this: 
which is a list of xfinity pages containing the search term "sports."

Is that not what happens on your friend's machine? If not, exactly
what does happen?


From this page: http://www.xfinity.com, the search bar in the middle of
the page - I can duplicate it here on my own system, same as my friend's
machine. Only image searches show results. No web, no TV & movies, no
support, just images works.


Sorry, I see no search bar "in the middle of the page." The only one I 
see is at the top right, under "TV, Email, Sign in," between the 
shopping cart and "En Español." That's the one I used for my test. I 
see no options for searching "web," "TV & movies," or "support," 
though there is a "Support" category at top center. Do I have to login 
first?


Using the URL supplied, to the left is the XFINITY label, then a search 
box with "search the web" in the box, and on the right hand side of the 
box is a read box attached to the search box labeled "search".


A login in not required.

Type your keyword(s) in the box and then you will see web, TV & movies, 
support, images after you hit . I can't be any clearer than that.



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Re: Problem with XFINITY home page search bar

2016-09-14 Thread NoOp 
On 9/14/2016 9:02 PM, Zeb Carter wrote:
> Paul B. Gallagher wrote:
>> Zeb Carter wrote:
>>
>>> I provide support for an older couple. Several years ago, I had them
>>> start using Seamonkey.
>>>
>>> Recently, they have not been able to use the search bar on the XFINITY
>>> home page. The only thing that works when searching is images. Using
>>> Chrome & Edge, the search function works as designed. Sam has no unusual
>>> addons of any type that would keep it from working. He's not too bad
>>> using a computer but putting addons of any type is over his head.
>>
>> Hard to see what the problem is here. I tried a basic search and got 
>> this: 
>> which is a list of xfinity pages containing the search term "sports."
>>
>> Is that not what happens on your friend's machine? If not, exactly 
>> what does happen?
>>
>  From this page: http://www.xfinity.com, the search bar in the middle of 
> the page - I can duplicate it here on my own system, same as my friend's 
> machine. Only image searches show results. No web, no TV & movies, no 
> support, just images works.
> 

Works for me.

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Re: Problem with XFINITY home page search bar

2016-09-14 Thread Paul B. Gallagher 

Zeb Carter wrote:


Paul B. Gallagher wrote:

Zeb Carter wrote:


I provide support for an older couple. Several years ago, I had them
start using Seamonkey.

Recently, they have not been able to use the search bar on the XFINITY
home page. The only thing that works when searching is images. Using
Chrome & Edge, the search function works as designed. Sam has no unusual
addons of any type that would keep it from working. He's not too bad
using a computer but putting addons of any type is over his head.


Hard to see what the problem is here. I tried a basic search and got
this: 
which is a list of xfinity pages containing the search term "sports."

Is that not what happens on your friend's machine? If not, exactly
what does happen?


From this page: http://www.xfinity.com, the search bar in the middle of
the page - I can duplicate it here on my own system, same as my friend's
machine. Only image searches show results. No web, no TV & movies, no
support, just images works.


Sorry, I see no search bar "in the middle of the page." The only one I 
see is at the top right, under "TV, Email, Sign in," between the 
shopping cart and "En Español." That's the one I used for my test. I see 
no options for searching "web," "TV & movies," or "support," though 
there is a "Support" category at top center. Do I have to login first?


--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher

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Re: Problem with XFINITY home page search bar

2016-09-14 Thread Zeb Carter 

Paul B. Gallagher wrote:

Zeb Carter wrote:


I provide support for an older couple. Several years ago, I had them
start using Seamonkey.

Recently, they have not been able to use the search bar on the XFINITY
home page. The only thing that works when searching is images. Using
Chrome & Edge, the search function works as designed. Sam has no unusual
addons of any type that would keep it from working. He's not too bad
using a computer but putting addons of any type is over his head.


Hard to see what the problem is here. I tried a basic search and got 
this: 

which is a list of xfinity pages containing the search term "sports."

Is that not what happens on your friend's machine? If not, exactly 
what does happen?


From this page: http://www.xfinity.com, the search bar in the middle of 
the page - I can duplicate it here on my own system, same as my friend's 
machine. Only image searches show results. No web, no TV & movies, no 
support, just images works.


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Re: Problem with XFINITY home page search bar

2016-09-14 Thread Arnie Goetchius 
Zeb Carter wrote:
> I provide support for an older couple. Several years ago, I had them
> start using Seamonkey.
> 
> Recently, they have not been able to use the search bar on the XFINITY
> home page. The only thing that works when searching is images. Using
> Chrome & Edge, the search function works as designed. Sam has no unusual
> addons f any type that would keep it from working. He's not too bad
> using a computer but putting addons of any type is over his head.
> 
> Off thread but on topic, he is also frustrated by scripting errors but
> that's another tale.
> 
> Any ideas? He is using the most current version. Even spoofing FF 40.1
> has no effect.
> 
> Any help would be appreciated.
> 
> ---
> This email has been checked for viruses by Avast antivirus software.
> https://www.avast.com/antivirus
> 
I have no problem using the search bar on XFINITY unless the Javascript
box is unchecked. You might want to make sure that it is checked.
Another test would be to open SM with the profile "Default User" to see
if the search works there. Works for me.
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Re: Problem with XFINITY home page search bar

2016-09-14 Thread Paul B. Gallagher 

Zeb Carter wrote:


I provide support for an older couple. Several years ago, I had them
start using Seamonkey.

Recently, they have not been able to use the search bar on the XFINITY
home page. The only thing that works when searching is images. Using
Chrome & Edge, the search function works as designed. Sam has no unusual
addons of any type that would keep it from working. He's not too bad
using a computer but putting addons of any type is over his head.


Hard to see what the problem is here. I tried a basic search and got 
this: 

which is a list of xfinity pages containing the search term "sports."

Is that not what happens on your friend's machine? If not, exactly what 
does happen?


--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher
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