Setting Up Mailing Lists - Problem
Hi all, I am now a registered user of The Bat. My registration just arrived in my e-mail a few minutes ago. :) I have a question about setting up mailing lists in The Bat. I currently belong to two mailing lists (this one and one other one), and although the settings for this one seem to be fine, the other one is not. I set up the lists similarly to how I did in Becky, creating a filter and having the messages for the list go into a designated folder. I receive messages fine for both mailing lists, however, when I click reply for a message on the other mailing list, the person's individual e-mail address appears in the TO section, rather than the mailing list's e-mail address. For TBUDL the TO section works correctly. Both accounts look exactly the same, except for one noted difference. When I go up to Specials, the menu item Mailing List is available for TBUDL, but it is grayed out for the other mailing list. I set these two folders up at the same time, and I cannot figure out what the problem is. I've gone through just about every setting I can find, but no luck. Any ideas? Thanks. -- Best regards, Kim Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Setting Up Mailing Lists - Problem
Hallo Kim, On Mon, 17 Feb 2003 14:32:15 -0500GMT (17-2-03, 20:32 +0100, where I live), you wrote: K I receive messages fine for both mailing lists, however, when I K click reply for a message on the other mailing list, the person's K individual e-mail address appears in the TO section, rather than K the mailing list's e-mail address. In that case, the mailing list probably does not insert/overwrite the Reply-To header. There are several ways to handle this Select the To:-header in the grey header section above the message, use your right mouse button and select 'Reply to this address' Or create a folder reply template for your list folder. As you're probably aware, TB uses templates when it starts a message. Those templates can be address book based, folder based or account based. In this case you can create a folder reply template (select the folder, right mouse button, properties, reply template) In this template, you can use the macro: %To=''%To='%OFromName on listname listaddress'%- Where you need to substitute listname with the name of the list and listaddress with the address of the list. -- Groetjes, Roelof Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Setting Up Mailing Lists - Problem
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 On Monday, February 17, 2003, Kim wrote... I am now a registered user of The Bat. My registration just arrived in my e-mail a few minutes ago. :) Well worth the money in my opinion ;) I have a question about setting up mailing lists in The Bat. I currently belong to two mailing lists (this one and one other one), and although the settings for this one seem to be fine, the other one is not. I set up the lists similarly to how I did in Becky, creating a filter and having the messages for the list go into a designated folder. I receive messages fine for both mailing lists, however, when I click reply for a message on the other mailing list, the person's individual e-mail address appears in the TO section, rather than the mailing list's e-mail address. It could be that the second list doesn't use a reply-to header. When that line is missing in the headers, hitting reply goes back to the sender. It could also be possible that Becky is seeing list headers, and automatically replying to the list without option. TheBat doesn't do that, and follows what it is told to do. There are options to work around that, such as templates that will alter the addresses (I'm sure others will give better examples than I ever could). Another option is to hit the Reply to all button instead of just reply, and move the addresses around. When I go up to Specials, the menu item Mailing List is available for TBUDL, but it is grayed out for the other mailing list. TheBat seems to only respond to certain list headers. Certain list software puts, in the headers of each mail, details about the list, and special options, such as unsubscribe, help and such. I don't think TheBat has a handle on all the list software available, or even close to it. - -- Jonathan Angliss ([EMAIL PROTECTED]) -BEGIN PGP SIGNATURE- iQA/AwUBPlE9ECuD6BT4/R9zEQJOfACgi4i5sz5K5v2SBar20pvMPTAb3zIAnjON IZ3oGgM7kXuvR0ctNLRVQE+6 =7II6 -END PGP SIGNATURE- Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Setting Up Mailing Lists - Problem
On Monday, February 17, 2003, 2:32 PM, you wrote: K I have a question about setting up mailing lists in The Bat. I K currently belong to two mailing lists (this one and one other one), K and although the settings for this one seem to be fine, the other one K is not. is there a link at the bottom of that list message that has the REPLY-TO info in it? Other than looking for that, I think someone else mentioned reply-to-all.. -- Paul Using The Bat! v1.63 Beta/5 on Windows XP 5.1 Build 2600 Service Pack 1 Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Setting Up Mailing Lists - Problem
On Monday, February 17, 2003, 2:32 PM, you wrote: K I am now a registered user of The Bat. My registration just arrived in K my e-mail a few minutes ago. :) congrats!! there is a lot to learn to use many of the features, but you can obviously do well from the beginning !! This list has lots of people that can answer almost any question!! -- Paul Using The Bat! v1.63 Beta/5 on Windows XP 5.1 Build 2600 Service Pack 1 Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re[2]: Setting Up Mailing Lists - Problem
Hi Roelof, Monday, February 17, 2003, 2:52:08 PM, you wrote: In that case, the mailing list probably does not insert/overwrite the Reply-To header. There are several ways to handle this Select the To:-header in the grey header section above the message, use your right mouse button and select 'Reply to this address' Or create a folder reply template for your list folder. As you're probably aware, TB uses templates when it starts a message. Those templates can be address book based, folder based or account based. In this case you can create a folder reply template (select the folder, right mouse button, properties, reply template) In this template, you can use the macro: %To=''%To='%OFromName on listname listaddress'%- Where you need to substitute listname with the name of the list and listaddress with the address of the list. I tried your last suggestion (with the macro) and it worked like a charm! Thanks so much!!! Incidently, I took a look at the headers of the other mailing list, and compared them to this one. You were right...the Reply-To header listed the individual, not the mailing list on the other list. That's why the mailing list address didn't come up when I hit Reply. You were exactly right. :) -- Best regards, Kim Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re[2]: Setting Up Mailing Lists - Problem
Hi Paul, Monday, February 17, 2003, 3:00:19 PM, you wrote: is there a link at the bottom of that list message that has the REPLY-TO info in it? Other than looking for that, I think someone else mentioned reply-to-all.. Yep...the Reply-To within the mailing list itself was the problem. The Reply-To still lists the individual, and not address of the list itself, which is why the Reply-To wasn't correct. I amended my Reply-To folder template for the mailing list, as Roelof suggested. It worked like a charm. :) -- Best regards, Kim Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Setting Up Mailing Lists - Problem
Hello Kim! On Monday, February 17, 2003, 2:26 PM, you wrote: R Or create a folder reply template for your list folder. K I tried your last suggestion (with the macro) and it worked like a K charm! Thanks so much!!! Kim, just a word of caution with folder macros. It's easy to accidentally send to a list something you meant to send privately, using these. This is also true of another feature of The Bat!: auto-complete, which completes the address for you if you type the first few letters in manually. I'm sure this would never happen to you, but I used to have a bad habit of not checking what was in my To: field before sending the message. Got caught with auto-complete one time! :) -- Best regards, Mary The Bat! 1.61 on Windows XP 5.1 2600 Service Pack 1 Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Setting Up Mailing Lists - Problem
Hallo Kim, On Mon, 17 Feb 2003 15:26:23 -0500GMT (17-2-03, 21:26 +0100, where I live), you wrote: In this template, you can use the macro: %To=''%To='%OFromName on listname listaddress'%- K I tried your last suggestion (with the macro) and it worked like a K charm! Thanks so much!!! I thought it might. Now that I've mentioned folder templates with a %to-macro, it's my responsibility to warn you to be careful with them. In a reply-template they're rather harmless, since you're aware in what folder you are. In a new message template the %To macro would come in very handy too, after all you'd never have to look for the list-address. This is very dangerous. Suppose you're clicking on a mailto: link on a website while you're still in the list folder in TB. This means that you'll use the folder template for the mailto: link. The effect of a message sent to a list, while you thought it would be private, might be merely embarrassing or disastrous, depending on the subject you're discussing. I can imagine you're saying that this would never happen to you, but I've seen it happening enough. It's not 'if', but 'when'. I'm not discouraging you from using %To in a reply template (after all I wouldn't suggest something unsafe), but only for new message templates -- Groetjes, Roelof Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re[2]: Setting Up Mailing Lists - Problem
Hi Jonathan, Monday, February 17, 2003, 2:50:36 PM, you wrote: Well worth the money in my opinion ;) I tend to agree with you there. It could be that the second list doesn't use a reply-to header. When that line is missing in the headers, hitting reply goes back to the sender. It could also be possible that Becky is seeing list headers, and automatically replying to the list without option. TheBat doesn't do that, and follows what it is told to do. There are options to work around that, such as templates that will alter the addresses (I'm sure others will give better examples than I ever could). Another option is to hit the Reply to all button instead of just reply, and move the addresses around. That was exactly it. The other list indeed does not use a Reply-To header. TheBat seems to only respond to certain list headers. Certain list software puts, in the headers of each mail, details about the list, and special options, such as unsubscribe, help and such. I don't think TheBat has a handle on all the list software available, or even close to it. The other list is a LISTSERV list. I know they're a pretty common mailing list outfit, so I was surprised to find out that this particular one doesn't use the list's address in their Reply-To's. Maybe I should suggest to them that they do that, and make it easier on the rest of us. :) Thanks for your help! -- Best regards, Kim Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Setting Up Mailing Lists - Problem
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 On Monday, February 17, 2003, Kim wrote... It could be that the second list doesn't use a reply-to header. That was exactly it. The other list indeed does not use a Reply-To header. TheBat seems to only respond to certain list headers. Certain list software puts, in the headers of each mail, details about the list, and special options, such as unsubscribe, help and such. I don't think TheBat has a handle on all the list software available, or even close to it. The other list is a LISTSERV list. I know they're a pretty common mailing list outfit, so I was surprised to find out that this particular one doesn't use the list's address in their Reply-To's. Maybe I should suggest to them that they do that, and make it easier on the rest of us. :) It might be that the list administrators/moderators have decided that the don't want the reply-to being set. Most list management software allows for changes of that field to make the list work in ways they want. It might be worth posting on the wishlist to see if you can get LISTSERV's headers added to the specials - mailing list feature. Off the top of my head I cannot remember the address for it, I'm sure it is mentioned in the list information (see the URL at the bottom of this email). To be even more helpful, you could include a sample of the headers from LISTSERV for the RitLab developers to they know what they're looking for. - -- Jonathan Angliss ([EMAIL PROTECTED]) -BEGIN PGP SIGNATURE- iQA/AwUBPlFcmCuD6BT4/R9zEQKRVQCgiJJ8AN3zQ33h3W2lFjX+N9g/xjwAnRXK S5H868d2l3lkm4LMTSfUUQxJ =2Zr3 -END PGP SIGNATURE- Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
